At a Glance
- Tasks: Lead a team managing personal injury claims and ensure top-notch client service.
- Company: Join an award-winning law firm ranked 70 out of 10,000, dedicated to helping injured clients.
- Benefits: Enjoy a competitive salary, hybrid work, generous holiday, and access to a gym.
- Why this job: Be part of a supportive culture focused on training, development, and making a real impact.
- Qualifications: Qualified Solicitor/Legal Executive or equivalent experience in personal injury claims management required.
- Other info: Participate in fun team activities and enjoy a vibrant social scene at work.
The predicted salary is between 34000 - 42000 £ per year.
Job Description
About Us
Established in 2000, this company is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, they serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. They have a 5-star rating on Trustpilot from over 6,600 reviews, which coming from their clients means a lot to us. They are proud of the work we do h…
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Portal Manager employer: NMG Recruitment Ltd
Contact Detail:
NMG Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portal Manager
✨Tip Number 1
Familiarize yourself with the specific requirements of managing a Personal Injury portal caseload, especially in Occupiers and Public Liability claims. Understanding the nuances of these claims will help you stand out as a knowledgeable candidate.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to training and developing team members, as this is a key aspect of the role.
✨Tip Number 3
Demonstrate your ability to improve processes by thinking of specific instances where you've implemented changes that enhanced efficiency or quality in your previous roles. This will show your commitment to continuous improvement.
✨Tip Number 4
Prepare to discuss your communication skills and how you've built relationships with clients and third parties. Being able to convey your experience in handling client queries and complaints effectively will be crucial for this position.
We think you need these skills to ace Portal Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Portal Manager position. Highlight key responsibilities and required skills, such as team leadership, client service, and process improvement, to tailor your application accordingly.
Showcase Relevant Experience: In your CV and cover letter, emphasize your experience in managing personal injury claims, particularly in Occupiers and Public Liability. Provide specific examples of how you've led teams and improved processes in previous roles.
Highlight Communication Skills: Since effective communication is crucial for this role, include examples that demonstrate your ability to build relationships with clients and team members. Mention any relevant training or mentoring experiences you've had.
Tailor Your Application: Customize your cover letter to reflect your passion for helping injured people and your commitment to quality service delivery. Make sure to align your values with those of the law firm, showcasing why you would be a great fit for their team.
How to prepare for a job interview at NMG Recruitment Ltd
✨Show Your Leadership Skills
As a Portal Manager, you'll be leading a team of 10-15 executives. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you trained or developed team members.
✨Demonstrate Your Knowledge of Personal Injury Law
Make sure you have a solid understanding of personal injury claims, especially Occupiers Liability and Public Liability. Be ready to talk about your experience managing a Claimant Personal Injury portal caseload and your familiarity with the Civil Procedure Rules.
✨Emphasize Communication Skills
Effective communication is key in this role. Prepare to showcase your ability to build and nurture relationships, both within your team and with clients. Share examples of how you've handled client queries and complaints professionally.
✨Focus on Continuous Improvement
The company values continuous improvement, so be ready to discuss how you've implemented process reviews and changes in your previous roles. Talk about your approach to optimizing resources and ensuring quality service delivery.