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- Tasks: Manage facilities to ensure a safe and welcoming workplace for all.
- Company: Network Rail keeps the UK connected, ensuring safe travel for millions.
- Benefits: Enjoy flexible working, generous leave, and discounts on travel and leisure.
- Why this job: Make a real impact on the railway experience while developing your career.
- Qualifications: NEBOSH or relevant health and safety qualifications required; experience in facilities management preferred.
- Other info: Join a diverse team committed to inclusion and employee wellbeing.
The predicted salary is between 30000 - 40000 £ per year.
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Department Name
SK Property Services – Southern – Regional Indirect (710444) G5
Location
Basingstoke, GB
Department Name
SK Property Services – Southern – Regional Indirect (710444) G5
About Network Rail
Join Network Rail – Where People and Connections Matter
At Network Rail, we\’re dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you\’re not just part of a team – you\’re part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We\’re committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we\’ll do everything we can to accommodate any needs throughout the recruitment process.
If you\’re ready to make a real difference, we\’d love to hear from you!
Brief Description
Are you ready to play a critical role in shaping the workplace environment that keeps the railway running?
We’re recruiting two Strategic Facilities Managers to join our Route Property team—each responsible for delivering high-quality, cost-effective facilities services across a key operational region. Whether you\’re based in Basingstoke (Wessex Route) or London (Kent Route), you’ll be at the heart of ensuring our workplaces are safe, compliant, and fit for the future.
What You’ll Be Doing
- Lead the day-to-day delivery and continuous improvement of our Total Facilities Management (TFM) contract.
- Ensure our workplaces are safe, compliant, welcoming, and aligned with industry best practice.
- Drive performance through rigorous contract management, external audits, and stakeholder engagement.
- Support strategic planning and budgeting for maintenance, renewals, and improvements across the estate.
- Build strong relationships across the business and with senior stakeholders to enhance service delivery and customer experience.
This role is a vital enabler of operational excellence across the Route, responsible for the strategic and day-to-day management of facilities and soft services across all workplace locations. Reporting to the Route Property & Facilities Manager, the postholder plays a key role in ensuring that all Route accommodation is safe, compliant, cost-effective, and aligned with the needs of the business and its people.
As a central figure in the delivery and continuous improvement of the Total Facilities Management (TFM) contract, this role ensures that services are delivered to the highest standards, enhancing the end-user experience while maintaining financial discipline. The role is instrumental in supporting the Route’s operational resilience, employee wellbeing, and customer satisfaction by maintaining a high-quality, welcoming, and compliant workplace environment.
Through proactive contract management, stakeholder engagement, and strategic oversight, the postholder will help shape and implement the facilities services strategy, ensuring it evolves in line with business needs, industry best practice, and statutory obligations. This is a critical role that directly supports the Route’s ability to deliver for passengers and freight customers every day.
About The Role (External)
- Assist in the development and implementation of the total facilities management contract currently in place and help in maintaining and enhancing the facilities services strategy for workplace locations nationally so that reliable, cost effective and welcoming services are provided in accordance with industry best practice.
- Work with colleagues to maintain and enhance the total facilities management contract with specific reference to end-user customer experience and financial performance.
- Oversee the management of the maintenance of workplace environment and facilities in compliance with corporate and statutory health and safety policies, Diversity and Inclusion strategies regulations and procedures, through rigorous contract management and the use of external auditing services.
- Advise on expenditure with respect to maintenance and renewal of the workplace environment and facilities, assisting in keeping expenditure in line with budget provision and consistent with the agreed strategy for the estate.
- Proactively develop and maintain relationships across the wider business, with particular focus on the sharing of knowledge and best practice with the strategic sourcing teams and developing relationships at a senior level with the customer to aid management of the facilities management contractor.
- Maintain and update full database information for each building on existing and anticipated issues, with proposals, projected cost and income and business case as appropriate.
- Assess and recommend repairs, renewals and improvement works having regard to costs and values and lease obligations in order to optimise portfolios.
Essential
Job Skills, Experience and Qualifications
- Holder of NEBOSH or relevant health and safety qualifications
- Proven experience in facilities management
- Excellent communication skills
Desirable
- British Institute of Facilities Management member
- Proven contract management skills
- Proven experience of managing complex budgets
- Educated to degree level or equivalent
- Knowledge of policies and standards relating to office accommodation
- Proven negotiation skills
- Full driving licence
How To Apply (External)
Salary : £ 35,582 – £ 40,830
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We’re an organisation where people matter. We matter to millions.
We offer excellent benefits, including:
Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
Defined benefit pension scheme.
75% subsidy on rail and underground season tickets.
Up to 75% off leisure travel.
️ Interest-free travel loan for train and car park season tickets.
Discounts at stations with your Network Rail pass.
Flexible/hybrid working arrangements.
️ Volunteer leave to make a positive impact.
Healthcare Scheme, GymPass discounts, Cycle to work plus more.
We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
Plus, more….
We are proud to be recognised as a Times Top 50 Employer for Gender Equality for the third year in a row.
We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.
At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment . For more information on Diversity & Inclusion at Network Rail, please follow this link
Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist.
Drugs and Alcohol Standard:
Our Drugs and Alcohol Standard is changing as of 16.01.2023. All propective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
Network Rail adheres to pre-employment Baseline Personal Security Standard (BPSS), this is government standard for pre –employment vetting. BPSS government standard pre-employment vetting requires Network Rail to screen a potential employee’s unspent criminal convictions and undertake 3 year career checks. Employment at Network Rail is subject to employees meeting the BPSS government standard pre-employment vetting.
Closing date : 10 th July 2025 , late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Rail Transportation
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Route Facilities Manager employer: Network Rail Limited
Contact Detail:
Network Rail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Route Facilities Manager
✨Tip Number 1
Familiarise yourself with the Total Facilities Management (TFM) contract and its key components. Understanding how TFM operates will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Network with current or former employees of Network Rail, especially those in facilities management roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application and interview preparation.
✨Tip Number 3
Highlight your experience in managing complex budgets and contracts. Be prepared to discuss specific examples of how you've successfully managed financial performance in previous roles, as this is a crucial aspect of the Route Facilities Manager position.
✨Tip Number 4
Prepare to discuss your approach to stakeholder engagement. This role requires building strong relationships across the business, so think of examples where you've effectively collaborated with various teams or senior stakeholders to enhance service delivery.
We think you need these skills to ace Route Facilities Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Route Facilities Manager position. Understand the key responsibilities and required skills, such as contract management and health and safety qualifications.
Tailor Your CV: Customise your CV to highlight relevant experience in facilities management and any specific achievements that align with the role's requirements. Use keywords from the job description to ensure your CV stands out.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the Route Facilities Manager role. Mention your experience with Total Facilities Management and how you can contribute to Network Rail's goals.
Highlight Relevant Qualifications: Make sure to prominently display any relevant qualifications, such as NEBOSH or other health and safety certifications, in your application. This will demonstrate your commitment to maintaining a safe and compliant workplace.
How to prepare for a job interview at Network Rail Limited
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Route Facilities Manager. Be prepared to discuss how your experience aligns with their needs, especially in areas like Total Facilities Management and stakeholder engagement.
✨Showcase Your Qualifications
Highlight your NEBOSH or relevant health and safety qualifications during the interview. Discuss specific examples of how you've applied these skills in previous roles, particularly in ensuring compliance and safety in workplace environments.
✨Demonstrate Communication Skills
Since excellent communication is essential for this role, prepare to provide examples of how you've effectively communicated with stakeholders in the past. This could include managing complex budgets or negotiating contracts.
✨Prepare Questions
Have insightful questions ready to ask about the company's facilities management strategy and how they measure success. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
