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For Companies At a Glance
- Tasks: Assist with assessments, membership, and finance while ensuring smooth operations.
- Company: Join the British Dyslexia Association, a charity advocating for dyslexic individuals.
- Benefits: Enjoy a hybrid work model with remote options and flexible hours.
- Why this job: Make a real impact in a caring organisation that values diversity and inclusion.
- Qualifications: Administrative experience and proficiency in Office 365 and CRM systems required.
- Other info: Opportunity to work collaboratively and grow within a supportive team.
The predicted salary is between 28800 - 48000 £ per year.
British Dyslexia Association (BDA) is a charity that represents the voice of people living with dyslexia. We aim to influence government and other institutions to promote a dyslexia-friendly society that enables dyslexic people of all ages to reach their full potential.
About the role
We’re looking for an enthusiastic and organised individual to join our team. In this role, you will work closely with the Head of Professional Standards to deliver the BDA’s specialised services in a professional and efficient manner, working collaboratively and proactively with all stakeholders to make a positive contribution to our ambitious and caring organisation.
Responsibilities
Assessments, Accreditation & Membership:
- Respond to general questions and queries via email and phone promptly.
- Process self-funded and corporate assessment requests efficiently.
- Follow up on corporate enquiries, encouraging bookings and upselling assessments as appropriate.
- Support liaising with assessors and peer reviewers, maintaining up-to-date information.
- Send feedback requests post-assessment and collate responses.
- Work with the accreditation administrator to process accreditation applications.
- Assist the membership requests processing by the support services administrator.
- Perform administrative project work to improve system efficiency and stakeholder experience.
Finance:
- Assist with invoicing and related communications.
- Generate and send assessment reports upon completion.
Record Keeping:
- Maintain CRM data accurately and timely.
- Update SharePoint information as needed.
- Adhere to GDPR guidelines.
- Provide information to management as required.
Other:
- Update departmental paperwork as needed.
- Ensure website information about professional services is accurate.
- Cover for other departmental administrators when required.
General:
- Uphold the values and standards of the BDA in all activities.
- Represent the BDA professionally, promoting its vision and objectives.
- Be flexible and adaptable, taking on additional tasks as needed.
Skills and Qualifications
- Proven administrative experience.
- Proficiency with Office 365.
- Strong knowledge of CRM systems.
- Problem-solving and flexible thinking skills.
- Attention to detail.
- Ability to work independently and in a team.
- Good interpersonal skills.
- Proactive and solution-oriented approach.
Working locations
- Hybrid model: in-office in Bracknell and remote work.
- Occasional travel for team days twice a year.
We celebrate diversity and are committed to an inclusive environment where everyone feels valued and empowered. We welcome applications from all backgrounds and aim for our team to reflect the communities we serve.
The job vacancy information provided here is from third parties, and the AAE cannot guarantee its accuracy.
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Professional Standards Assistant employer: Association of Association Executives
Contact Detail:
Association of Association Executives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Standards Assistant
✨Tip Number 1
Familiarise yourself with the British Dyslexia Association's mission and values. Understanding their goals will help you align your responses during interviews and demonstrate your genuine interest in contributing to a dyslexia-friendly society.
✨Tip Number 2
Network with current or former employees of the BDA. Engaging with them can provide valuable insights into the organisational culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Highlight your administrative experience and proficiency with Office 365 in conversations. Be prepared to discuss specific examples of how you've used these skills to improve efficiency or solve problems in previous roles.
✨Tip Number 4
Prepare questions that show your proactive approach and problem-solving mindset. Asking insightful questions about the role and the BDA's future projects can set you apart as a candidate who is genuinely interested in making a positive impact.
We think you need these skills to ace Professional Standards Assistant
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Professional Standards Assistant position at the British Dyslexia Association. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant administrative experience and proficiency with Office 365 and CRM systems. Use specific examples that demonstrate your problem-solving skills and attention to detail, which are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the mission of the BDA. Mention how your skills align with their needs and provide examples of how you've successfully worked in similar environments or roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important qualities for the position.
How to prepare for a job interview at Association of Association Executives
✨Show Your Passion for Dyslexia Advocacy
Make sure to express your enthusiasm for the mission of the British Dyslexia Association. Share any personal experiences or insights that highlight your commitment to supporting individuals with dyslexia, as this will resonate well with the interviewers.
✨Demonstrate Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experience where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained efficiency in a busy environment.
✨Familiarise Yourself with CRM Systems
As proficiency with CRM systems is essential, take some time to review common CRM functionalities. Be ready to discuss your previous experience with such systems and how you used them to improve processes or stakeholder interactions.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific situations where you encountered challenges in an administrative role and how you approached finding solutions. This will showcase your proactive and solution-oriented mindset.
