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- Tasks: As a Night Porter, you'll provide friendly service and ensure a secure environment for residents.
- Company: Join a vibrant community enhancing lives with stylish living spaces and top-notch facilities.
- Benefits: Enjoy work-life balance, 28 days holiday, and discounts at fine dining restaurants nationwide.
- Why this job: Be part of a supportive team making a real difference in residents' lives while developing your skills.
- Qualifications: Good literacy and numeracy skills; computer experience is a plus; positive attitude required.
- Other info: Full training provided, with excellent learning opportunities and a flexible approach to shifts.
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We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What\’s more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It\’s retirement, but not as the UK has known it.
As our Night Porter you will deliver friendly and efficient customer service and create a secure, warm and welcoming environment for all our owners. Assist with administrative and operational support throughout the village and with the delivery of some care support if required.
The Ideal Candidate:
- Good level of literacy and numeracy as well as written and oral English.
- Experience of using a computer would be an advantage.
- Ability to multi-task.
- You should be able to identify priorities and manage time effectively.
- Positive attitude and tolerant nature.
- Flexible approach to daily duties and shift patterns.
- Pool cleaning and completing pool test log. Preparing swimming pool and club for day use.Ensuring cleanliness of all public areas as appropriate.Refuse collection throughout the village.Cleaning duties throughout communal areas.
- Ability to work under pressure and perform well in an emergency.
- Warm, professional and empathetic.
In Return You Will Receive:
- Work life balance
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our fine dining restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Full training provided by our Academy
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
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Night Porter employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the specific services and facilities offered at Mayfield and Audley Villages. Understanding their unique selling points will help you engage with potential employers and demonstrate your enthusiasm for creating a welcoming environment.
✨Tip Number 2
Highlight any previous experience in customer service or hospitality roles during your conversations. Being able to share specific examples of how you've created a positive atmosphere for guests can set you apart from other candidates.
✨Tip Number 3
Showcase your ability to multitask and manage time effectively by preparing scenarios where you've successfully handled multiple responsibilities. This is crucial for a Night Porter role, where you'll need to juggle various tasks efficiently.
✨Tip Number 4
Demonstrate your flexibility and willingness to adapt to different shift patterns. Employers appreciate candidates who are open to working varied hours, especially in a role that requires a warm and professional approach at all times.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Porter position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and any administrative roles. Highlight your ability to multi-task and manage time effectively, as these are key for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to creating a warm and welcoming environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the Night Porter role.
How to prepare for a job interview at Audley Villages
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of the village during the night. Be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight your ability to create a warm and welcoming environment.
✨Demonstrate Your Multi-Tasking Ability
The role requires juggling various tasks, from administrative duties to cleaning and pool maintenance. During the interview, discuss specific instances where you've successfully managed multiple responsibilities at once.
✨Emphasise Your Flexibility
With varying shift patterns and daily duties, flexibility is key. Be ready to talk about your willingness to adapt to changing situations and how you've handled unexpected challenges in past jobs.
✨Prepare for Emergency Scenarios
Since the role involves working under pressure, think of examples where you've had to act quickly in an emergency. This will demonstrate your ability to remain calm and effective when it matters most.
