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- Tasks: Support housing services with admin tasks, community centre management, and reception duties.
- Company: Join Bassetlaw District Council, a diverse and inclusive employer in the heart of the community.
- Benefits: Enjoy 26-32 days holiday, free healthcare cash plan, flexitime, and more perks!
- Why this job: Gain valuable experience in a supportive environment while making a positive impact in your community.
- Qualifications: Must have 4 GCSEs including English and Maths, plus customer service experience.
- Other info: Part-time role, working 22.2 hours over three days; apply early as the vacancy may close soon.
The predicted salary is between 19700 - 20700 £ per year.
Housing Assistant
Tenant Services
Permanent part-time, 18.5 hours per week
Working days: Monday, Tuesday, and alternate Wednesdays
Grade 2 Salary: £25,583 to £26,824 (pro-rata for part-time)
We have an opportunity for a capable and enthusiastic individual to join our busy Admin team within Housing Services at our offices on Hundred Acre Lane, Worksop.
Based within the Housing Admin team, you will provide operational, clerical, and administrative support for the Housing Service, including managing Community Centres and providing reception services.
Suitable candidates will possess at least 4 GCSEs Grade C or above / Level 4-9 (or equivalent), including English Language and Mathematics. They should be computer literate with strong word processing skills and have a minimum of two years’ experience in direct customer contact within a front-line, customer-focused environment.
The role requires excellent communication skills, the ability to handle public interactions, prioritize and monitor workloads to meet deadlines, and work collaboratively with colleagues or independently as needed.
The hours of work are 18 hours and 30 minutes per week, scheduled for Monday, Tuesday, and alternate Wednesdays.
If you would like more information about the role, please contact Joanne Brady, Senior Admin Support Officer, at joanne.brady@bassetlaw.gov.uk or call (01909) 533 533.
We offer a comprehensive employee benefits package, including 26-32 days of holiday plus bank holidays, a free healthcare cash plan, flexitime, and more. Read about all our employee benefits here.
We value diversity and encourage applications from all community sections. Our recruitment processes are fair and inclusive to ensure equal treatment for all applicants.
To apply, please visit Jobs and careers | 25583 Bassetlaw District Council to upload your CV and cover letter, highlighting your relevant experience, qualifications, skills, and achievements.
If you do not have a CV to upload, you can download a CV template to assist you.
Learn more about The Council.
Closing date: Sunday 31st August 2025
We reserve the right to close this vacancy early if sufficient and suitable applications are received. Please submit your application promptly to be considered.
Interview date: Wednesday 24th September 2025
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Housing Assistant - Part time employer: Bassetlaw District Council
Contact Detail:
Bassetlaw District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant - Part time
✨Tip Number 1
Familiarise yourself with the specific duties of a Housing Assistant. Understanding the day-to-day tasks, such as managing community centres and providing reception services, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience. Since the role requires direct contact with the public, be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
✨Tip Number 3
Showcase your organisational skills. The job involves prioritising workloads and meeting deadlines, so think of instances where you've effectively managed multiple tasks or projects simultaneously.
✨Tip Number 4
Research Bassetlaw District Council's values and employee benefits. Being knowledgeable about the organisation can help you align your answers with their mission and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Housing Assistant - Part time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Assistant position. Make a note of the key skills and experiences they are looking for.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly in customer service and administrative roles. Ensure you include your GCSE qualifications and any specific skills mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the job requirements. Use specific examples from your past experience to demonstrate how you meet their criteria, especially your communication skills and ability to work independently or as part of a team.
Submit Your Application Promptly: Make sure to upload your CV and cover letter through the specified application portal as soon as possible. Keep an eye on the deadline and ensure all documents are complete and well-formatted before submission.
How to prepare for a job interview at Bassetlaw District Council
✨Showcase Your Customer Service Skills
Since the role requires direct customer contact, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled difficult situations or provided excellent service to clients.
✨Demonstrate Your Administrative Abilities
Highlight your organisational skills and experience with administrative tasks. Be ready to talk about your proficiency in word processing and any relevant software you’ve used in past roles.
✨Communicate Clearly and Confidently
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently, as you'll need to interact with the public and colleagues effectively.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the Housing Assistant role and the team you'll be working with. This demonstrates your enthusiasm and helps you assess if it's the right fit for you.
