Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist passengers with reduced mobility at Liverpool Airport, ensuring their safe transport to and from aircraft.
- Company: ABM is a leading provider of integrated facility solutions, enhancing spaces for over 100,000 team members globally.
- Benefits: Enjoy 24/7 GP access, mental health support, fitness programmes, and exclusive employee perks through our app.
- Why this job: Join a dynamic team making a real difference in passenger experiences while working in a vibrant airport environment.
- Qualifications: Previous experience is a plus; excellent communication skills and the right to work in the UK are essential.
- Other info: Flexible shifts on a 4 on 4 off roster, perfect for students seeking part-time work.
Location: Liverpool Airport
Shift: 4 on 4 off roster pattern
Rate of Pay: £12.21 per hour
Hours: 40 hours per week
If you require any additional support or adjustments during the recruitment process, please don\’t hesitate to contact our Recruitment Department atrecruitment@abm.com. We\’re here to help!
Purpose:
Working as a member of the PRM airside driver Team, you will work closely with a driver in the ambi-lift vehicle to safely deliver passengers to and from the aircraft and terminals. The main responsibility of the role is to safely ensure that the ambilift is docked on/off the aircraft using marshalling signals. You will then assist PRM’s (passengers with reduced mobility) onto the aircraft, to their seat or into the ABM vehicles or terminal buildings which involves passenger and manual handling techniques.
Key Responsibilities:
· Assist the driver in completing the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting when necessary any vehicle defaults in line with the Vehicle Inspection procedure.
· Receive and log the work orders issued by allocators
· Log the passengers details and flight details using PDA’s.
· Assist in delivering or collecting the passengers at the aircraft door and assist with the transfer into their seat, wheelchair or vehicle through safe manual handling techniques.
· Maintain passenger safety while on-board the vehicle at all times
· Ensure the safe docking of the vehicle on / off the aircraft
· Ensure that the Allocator is updated on progress of jobs at all times.
· Complete CCA duties within the terminal when demand requires, this may include escorting passengers through the terminal/security and boarding flights or meeting arriving flights and assisting PRM’s through to baggage reclaim.
· Promote a safe and secure environment at all times
Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.
Required Experience for the Customer Service Agent role:
· Previous experience in a similar role would be an advantage
· The ideal candidate will have excellent communication skills
· Must have the right to work in the UK
· Must pass a DBS check
· Must be able to provide 5 years reference information
Desirable Skills for the Customer Service Agent role:
· Excellent communication & interpersonal skills
· Flexibility
· Innovative
· Achievement orientated
· Energy/Drive
· Courteous
· Patient and understanding
· Security Aware
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access to Telus our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our careers page
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visitwww.abm.co.uk.
#J-18808-Ljbffr
Banksman employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banksman
✨Tip Number 1
Familiarise yourself with the specific duties of a Banksman, especially those related to passenger handling and vehicle docking. Understanding these responsibilities will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service or roles that required excellent communication skills. Being able to convey your ability to assist passengers with reduced mobility effectively can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your flexibility and adaptability, as the role may require you to perform various tasks based on demand. Think of examples from past experiences where you successfully adapted to changing situations.
✨Tip Number 4
Research ABM and their commitment to safety and customer service. Being knowledgeable about the company’s values and benefits can help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Banksman
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Banksman position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in similar roles, especially those involving passenger assistance or vehicle operation. Use specific examples to demonstrate your skills.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure that your application reflects your interpersonal skills. Mention any relevant experiences where you successfully communicated with passengers or team members.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at ABM
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Banksman, especially the importance of safety and communication. Familiarise yourself with marshalling signals and manual handling techniques, as these will be crucial in your role.
✨Demonstrate Excellent Communication Skills
Since the job involves assisting passengers with reduced mobility, showcasing your communication skills is vital. Be prepared to discuss how you would effectively communicate with both passengers and team members to ensure a smooth operation.
✨Highlight Relevant Experience
If you have previous experience in a similar role, make sure to mention it during the interview. Discuss specific situations where you successfully handled passenger needs or ensured safety, as this will demonstrate your capability for the role.
✨Show Your Flexibility and Team Spirit
The role may require you to adapt to various tasks and work closely with others. Be ready to share examples of how you've been flexible in past roles and how you contribute positively to a team environment.
