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- Tasks: Join us as an Aftersales Advisor, delivering top-notch customer service in a fast-paced environment.
- Company: Stoneacre is one of the UK's fastest-growing motor groups, dedicated to excellence and customer satisfaction.
- Benefits: Enjoy a competitive salary, flexible working patterns, bonus schemes, and extensive training programs.
- Why this job: Be part of a dynamic team that values your contributions and aims to be the best in the industry.
- Qualifications: No specific qualifications required; just bring your passion for customer service and a positive attitude.
- Other info: We celebrate diversity and inclusivity, making Stoneacre a great place to grow your career.
The predicted salary is between 28800 - 43200 £ per year.
About the role We are excited to be recruiting for an Aftersales Advisor. This is an unrivalled opportunity to join one of the UKs fastest growing motor groups. Covering both parts and service, this is a fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between the workshop and the customer. So, if you thrive in a high pressured environment, then this is the position for you! As an Aftersales Advisor, you will be a valued team member committed to delivering customer service that exceeds our customers expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group . Do we have your interest? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? Industry leading competitive salary A flexible approach to working patterns Bonus Scheme A range of training and development programmes Industry leading career progression opportunities…
Service Advisor - Abarth Fiat MG employer: Stoneacre Motor Group. Careers
Contact Detail:
Stoneacre Motor Group. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Abarth Fiat MG
✨Tip Number 1
Familiarize yourself with the Abarth, Fiat, and MG brands. Understanding their unique selling points and customer demographics will help you connect better with potential customers and demonstrate your passion for the products.
✨Tip Number 2
Practice your communication skills, especially in high-pressure situations. As a Service Advisor, you'll need to convey information clearly and efficiently between customers and the workshop, so being articulate and calm under pressure is key.
✨Tip Number 3
Showcase your customer service experience during the interview. Be ready to share specific examples of how you've gone above and beyond for customers in the past, as this role heavily relies on delivering exceptional service.
✨Tip Number 4
Research Stoneacre's values and culture. Understanding what makes them unique and how they prioritize diversity and inclusion will allow you to align your answers with their mission and demonstrate that you're a great fit for their team.
We think you need these skills to ace Service Advisor - Abarth Fiat MG
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Advisor position. Understand the key responsibilities and the skills required, such as customer service excellence and the ability to thrive in a high-pressure environment.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles in the automotive industry. Emphasize your ability to manage communication effectively between customers and workshops.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your commitment to exceeding customer expectations. Mention specific examples from your past experiences that demonstrate your skills and how they align with the role.
Highlight Your Team Spirit: In your application, emphasize your ability to work as part of a team. Stoneacre values collaboration, so mention any experiences where you contributed to a team's success or improved customer satisfaction through teamwork.
How to prepare for a job interview at Stoneacre Motor Group. Careers
✨Show Your Customer Service Skills
As a Service Advisor, your ability to deliver exceptional customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a customer, especially in high-pressure situations.
✨Understand the Role and Company
Research Stoneacre and its values. Understand their commitment to customer satisfaction and how they position themselves in the market. This knowledge will help you align your answers with their expectations during the interview.
✨Demonstrate Communication Skills
Effective communication is key in this role. Be ready to discuss how you manage information flow between customers and the workshop. Practice clear and concise explanations of complex topics to showcase your communication abilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face as a Service Advisor and how you would handle them, ensuring you highlight your ability to remain calm under pressure.
