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- Tasks: Manage pre-litigated motor claims from start to finish with a focus on efficiency.
- Company: Join a dynamic team dedicated to sustainability and client success in the legal field.
- Benefits: Enjoy 25 days holiday, hybrid working, and a range of employee perks.
- Why this job: This role offers a fresh start in law with a supportive culture and growth opportunities.
- Qualifications: Experience in motor claims handling and strong customer service skills are essential.
- Other info: Hybrid work model: 1 day in the office, 4 days remote; additional benefits after probation.
The predicted salary is between 30000 - 42000 £ per year.
Claims Handler CH1
Department: Claims Management
Employment Type: Permanent – Full Time
Location: Bolton
Description
We are seeking a Motor Claims Handler to join our team managing a caseload of Pre-Litigated Motor Claims. If you\’re looking for a fresh start in the legal field, this could be the opportunity for you.
Benefits
- 25 days holiday per year, increasing with service (opportunity to buy & sell 3 days)
- Hybrid working – 1 day in the office, 4 days from home
- Simply Health Care Cash Plan
- Pension Contribution: 5% Employee / 3% Employer
Key Accountabilities
- Manage a caseload of pre-litigated motor claims from inception to settlement efficiently and effectively
- Identify cases suitable for early litigation with high success prospects and low risk
- Deliver high levels of service and productivity
- Collaborate with colleagues to ensure consistent service quality
- Accurately input and maintain data
Working Hours
35 hours per week, Monday to Friday, 9am to 5pm, including 1 hour for lunch. This role is hybrid, working 1 day in the office and 4 days remotely.
Experience, Skills and Qualifications
- Experience handling motor claims and litigated liability and quantum dispute cases
- Experience reviewing repair documentation and quoting case law
- Client handling experience
- Proficiency in Microsoft Word, Excel, and email
- Customer service skills
- Attention to detail, negotiation, communication, and organizational skills
- Excellent time management
- Ability to work independently and as part of a team
Our Values
Our culture focuses on sustainability and success for our people and clients, guided by our core values:
- We are connected
- We are dynamic
- We are innovative
- We succeed together
Additional Benefits
- Davies Incentive Plan
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Online Discount Sites
- Gourmet Society Membership (discounted)
- Merlin Attractions discounts
- Retail outlet discounts
*Available after successful probation period
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Claims Handler CH1 employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler CH1
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in motor claims handling. This will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance and legal sectors. Attend industry events or join online forums to connect with current Claims Handlers who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare for situational interview questions by practising how you would handle specific claims scenarios. This will help you articulate your problem-solving skills and customer service approach effectively.
✨Tip Number 4
Showcase your proficiency in Microsoft Office during the interview. Be ready to discuss how you've used these tools in previous roles, as this is crucial for managing data and documentation in the Claims Handler position.
We think you need these skills to ace Claims Handler CH1
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling motor claims, particularly pre-litigated cases. Use specific examples to demonstrate your skills in client handling and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the claims process and how your background aligns with their values of being connected, dynamic, and innovative.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Word and Excel, as well as your customer service skills. Provide examples of how you've successfully managed claims or worked collaboratively in a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Claims Handler role.
How to prepare for a job interview at Davies
✨Know Your Claims
Familiarise yourself with the specifics of motor claims, especially pre-litigated cases. Be prepared to discuss your previous experience handling similar claims and how you managed them from inception to settlement.
✨Demonstrate Attention to Detail
Highlight your attention to detail during the interview. You might be asked about reviewing repair documentation or quoting case law, so be ready to provide examples of how you've successfully navigated these tasks in the past.
✨Showcase Your Customer Service Skills
Since client handling is crucial for this role, prepare to share instances where you provided exceptional service. Think about how you resolved issues or improved client satisfaction in previous positions.
✨Emphasise Team Collaboration
This position requires collaboration with colleagues to ensure consistent service quality. Be ready to discuss how you've worked effectively in a team environment and contributed to shared goals.
