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- Tasks: Manage motor claims from start to finish, ensuring quality service and productivity.
- Company: Join Keoghs, a dynamic firm focused on sustainability and client success.
- Benefits: Enjoy hybrid work, 25 days holiday, health plans, and various discounts.
- Why this job: Be part of a supportive team that values innovation and collaboration.
- Qualifications: 5 years of claims handling experience and strong communication skills required.
- Other info: Opportunity for training and mentoring junior team members.
The predicted salary is between 28800 - 43200 £ per year.
Claims Handler CH4
Department: Legal
Employment Type: Permanent – Full Time
Location: Bolton
Description
The claims handler will be responsible for managing a caseload of motor claim. The handler will manage the claim from inception to settlement pre litigation.
Key Accountabilities
• Maintain accurate data on relevant case management system
• Comply with set client SLA’s
• Ensure quality service standards and productivity levels are maintained to a high standard
• Allocate new claims and set strategies
• Carry out supervisory tasks appropriate to level
• Assist with training and mentoring junior team members
• Undertake appropriate additional tasks provided by the Team Leader
• Client review meetings and assist with client project work where applicable
• Build and maintain excellent relationships with Client
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is Liverpool Office, this is a hybrid role working 1 day in the office and 4 days from home.
Experience, Skills and Qualifications
• Excellent attention to detail
• Strong communication and negotiation skills
• Strong organisational skills
• Supervisory experience is desirable
• The ability to manage own volume workload via task management
• The ability to work as a team and independently
• Strong Client relationship skills
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
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Claims Handler CH4 employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler CH4
✨Tip Number 1
Familiarise yourself with the specific types of claims you'll be handling, such as personal injury and credit hire. Understanding the nuances of these claims will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your negotiation skills, as they are crucial for a Claims Handler. Consider role-playing scenarios with friends or colleagues to practice your approach and responses in various situations you might encounter.
✨Tip Number 3
Network with current or former claims handlers to gain insights into the role and the company culture. This can provide you with valuable information that you can use to tailor your discussions during the interview process.
✨Tip Number 4
Prepare examples from your past experience that highlight your attention to detail and organisational skills. Being able to share specific instances where you've successfully managed a caseload will set you apart from other candidates.
We think you need these skills to ace Claims Handler CH4
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims handling, particularly in motor claims and personal injury. Use specific examples to demonstrate your negotiation skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for advocating for others and your ability to manage a caseload effectively. Mention your supervisory experience if applicable, and explain how you align with the company's values.
Highlight Relevant Skills: In your application, emphasise your strong communication, organisational, and relationship-building skills. Provide examples of how you've successfully managed workloads and maintained high service standards in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a claims handler role.
How to prepare for a job interview at Davies
✨Showcase Your Claims Handling Experience
Make sure to highlight your minimum 5 years of claims handling experience during the interview. Be prepared to discuss specific cases you've managed, focusing on your negotiation skills and how you advocated for clients.
✨Demonstrate Attention to Detail
Since this role requires excellent attention to detail, prepare examples that showcase your ability to maintain accurate data and comply with client SLAs. Mention any systems or processes you’ve used to ensure quality service standards.
✨Emphasise Teamwork and Supervisory Skills
If you have supervisory experience, be ready to discuss how you've mentored junior team members. Highlight your ability to work both independently and as part of a team, as this is crucial for the role.
✨Build Rapport with Interviewers
Given the importance of client relationship skills in this position, practice building rapport with your interviewers. Show your enthusiasm for the role and the company’s values, such as being connected and dynamic.
