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For Companies At a Glance
- Tasks: Supervise and support a cleaning team to maintain high cleanliness standards.
- Company: OCS is a top facilities management company with over 50,000 employees and a £2bn turnover.
- Benefits: Enjoy professional development, career progression, and a diverse, inclusive work environment.
- Why this job: Join a mission-driven company that values Trust, Respect, Unity, and Empowerment.
- Qualifications: Previous supervisory experience in cleaning, good IT skills, and excellent customer service abilities required.
- Other info: Flexible working hours and the chance to lead a motivated team.
The predicted salary is between 24000 - 33600 £ per year.
Overview
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our TRUE values are Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Variable shifts dependent upon business needs – 22:00–06:00. At OCS, our cleaners play an important part in providing safe, clean environments in which our customers can thrive in their workspaces. As Supervisor, you will ensure that cleaning staff perform their duties efficiently, maintain high cleanliness standards, and contribute to a safe and hygienic environment.
Key responsibilities
- Overseeing and assisting with the cleaning of all areas within the cleaning specification (plus other ad hoc areas/duties, as required).
- Managing a small team, looking after rotas, holidays, absence management within budget and performance management to achieve a consistently high standard of cleaning.
- Delivering coaching/training, including health & safety, to all cleaning operatives and ensuring all records are updated correctly.
- Conducting cleaning audits on a weekly basis and escalating any areas of concern for support.
- Holding weekly team meetings and briefing sessions with your team to ensure clear and consistent communication.
- Managing the ordering of stock and consumables, updating the stock management system and distribution to cleaning stores.
- Maintaining regular contact with customers/clients to assist as needed and communicate at all levels.
- Planning high level and deep cleaning works as required.
- Ensuring adherence to company policies and procedures.
Qualifications & Experience
- You must have Right to Work in the UK.
- Previous supervisor experience preferably in a cleaning environment
- Good IT skills in use of systems and MS Office
- Desire to lead a team and oversee tasks
- Excellent customer service skills
- Able to work to deadlines and prioritise, with flexibility in working hours and days
- Good attention to detail
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Employment details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Facilities Services
Location notes
Grays, England, United Kingdom; Tilbury, England, United Kingdom; Aveley, England, United Kingdom
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Night Cleaning Supervisor employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Cleaning Supervisor
✨Tip Number 1
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. During any interactions or interviews, demonstrate how your personal values align with theirs, showcasing your commitment to a positive work environment.
✨Tip Number 2
Highlight your previous supervisory experience in cleaning or similar environments. Be ready to discuss specific examples of how you managed teams, maintained high standards, and dealt with challenges effectively.
✨Tip Number 3
Prepare to discuss your approach to training and coaching staff. OCS values the development of their employees, so share your strategies for ensuring team members are well-trained in health and safety protocols.
✨Tip Number 4
Demonstrate your customer service skills by preparing examples of how you've successfully interacted with clients in the past. Emphasise your ability to communicate effectively and resolve issues promptly.
We think you need these skills to ace Night Cleaning Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Night Cleaning Supervisor position. Understand the key responsibilities and the skills required, such as previous supervisory experience and good IT skills.
Tailor Your CV: Customise your CV to highlight relevant experience in cleaning supervision or management. Emphasise your leadership skills, customer service abilities, and any specific achievements that align with the role's requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention how your values align with OCS's TRUE values of Trust, Respect, Unity, and Empowerment, and provide examples of how you've demonstrated these in your previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Night Cleaning Supervisor role.
How to prepare for a job interview at OCS
✨Showcase Your Leadership Skills
As a Night Cleaning Supervisor, you'll be managing a team. Be prepared to discuss your previous supervisory experience and how you've successfully led teams in the past. Highlight specific examples where you motivated your team or resolved conflicts.
✨Emphasise Attention to Detail
The role requires a keen eye for cleanliness and standards. During the interview, mention instances where your attention to detail made a significant impact on the quality of work. This will demonstrate your suitability for maintaining high cleanliness standards.
✨Prepare for Customer Interaction Scenarios
Since you'll be in regular contact with clients, think about how you would handle various customer service situations. Prepare examples of how you've provided excellent service in the past, especially in challenging circumstances.
✨Familiarise Yourself with Health & Safety Protocols
Health and safety training is a key responsibility of the role. Brush up on relevant health and safety regulations and be ready to discuss how you would ensure compliance among your team. This shows that you take safety seriously and are proactive in your approach.
