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For Companies At a Glance
- Tasks: Provide security and customer service in courts, monitor premises, and respond to incidents.
- Company: Join OCS, a top facilities management company with over 50,000 colleagues across the UK and Ireland.
- Benefits: Enjoy part-time hours, funded training programs, and an attendance allowance of £1 per hour.
- Why this job: Be part of a supportive team that values your growth and offers a positive work environment.
- Qualifications: Must have the right to work in the UK, SIA Licence, and relevant security experience.
- Other info: Work only on Mondays and Fridays, with opportunities for career progression.
Court & Tribunal Security Officer (Part-Time)
Join to apply for the Court & Tribunal Security Officer (Part-Time) role at OCS
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Core hours will be Thursdays and Friday 07.30-17.00. This role will also help support annual leave cover and any ad hoc requests.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x‑ray machines, together with other security checks such as using hand‑held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand‑held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Qualifications
- Must have Right to Work in the UK.
- Enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Court & Tribunal Security Officer (Part-Time) employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer (Part-Time)
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to handle various situations, such as responding to panic alarms or conducting security checks, will demonstrate your readiness for the role.
✨Tip Number 2
Highlight your customer service skills during any interactions you have with the hiring team. Since this role involves welcoming and guiding court users, showcasing your ability to communicate effectively and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of OCS or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
✨Tip Number 4
Prepare for potential scenario-based questions during interviews. Being able to articulate how you would handle specific security incidents or customer interactions will show that you are proactive and well-prepared for the challenges of the role.
We think you need these skills to ace Court & Tribunal Security Officer (Part-Time)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Court & Tribunal Security Officer. Tailor your application to highlight relevant experience in customer service and security.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved security duties or customer service. Mention specific skills such as effective communication, attention to detail, and experience with security equipment like CCTV and metal detectors.
Showcase Your Values: OCS values Trust, Respect, Unity, and Empowerment. Make sure to reflect these values in your application by providing examples of how you have demonstrated them in past roles or situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application shows professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at OCS
✨Showcase Your Customer Service Skills
As a Court & Tribunal Security Officer, excellent customer service is key. Be prepared to share examples of how you've successfully assisted customers in the past, demonstrating your ability to remain calm and helpful under pressure.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of the position, such as monitoring CCTV and conducting security checks. This will allow you to speak confidently about how your skills and experiences align with the job requirements.
✨Highlight Relevant Experience
If you have previous security experience or have worked in similar environments, make sure to discuss this during the interview. Mention any relevant qualifications, like your SIA Licence, to reinforce your suitability for the role.
✨Demonstrate Effective Communication
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you would handle various scenarios that may arise in a court setting.
