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- Tasks: Engage clients and exceed their expectations while promoting the luxury brand.
- Company: Join Christian Louboutin, a renowned luxury brand known for its iconic red-soled shoes.
- Benefits: Enjoy a supportive team culture, personalised training, and opportunities for growth.
- Why this job: Be part of a creative environment that values individuality and fosters passion for excellence.
- Qualifications: Motivated individuals with strong communication skills and attention to detail are encouraged to apply.
- Other info: This is a 1-year contract role, working 2 days a week in Manchester.
The predicted salary is between 24000 - 36000 £ per year.
As a Client Advisor at Christian Louboutin, you play a pivotal role in bringing our iconic brand to life. Your responsibility is to surpass client expectations, ultimately translating their needs into successful sales and fostering loyalty. As the voice of Christian, you embody the true spirit of a brand ambassador, representing the Company with authenticity and enthusiasm. You are an advocate for our products, values, and culture, contributing to the overall embodiment of the Christian Louboutin brand.
Key Responsibilities
- Uphold and promote the Company’s standards of retail excellence by consistently delivering exceptional service.
- Actively strive to achieve key performance indicators, to improve store results and reach individual and store targets.
- Provide an engaging and unique client experience, surpassing client expectations at every opportunity, being guided by the Christian Louboutin Sales Ceremony.
- Demonstrate and reflect the luxury brand image through the service you deliver, your positive attitude, personal grooming, and by displaying professionalism at all times.
- Be an expert in product information, including knowledge of the influence of the design, the construction and craftsmanship of the product, the materials utilised, and how to care for the product.
- Build and maintain quality relationships with clients, ensuring loyalty to the brand through personal interaction and active clienteling.
- Drive CRM in store, demonstrating an entrepreneurial approach and effectively utilising all tools available to you.
- Show dedication to fostering a positive, supportive and rewarding team culture, effectively collaborating with all team members.
- Support with the daily operations, inventory movements and back-office activities, as well as ensuring the upkeep and maintenance of the store.
- Always adhere to Company policies and procedures and act with a sense of corporate responsibility, always representing the brand appropriately, including on social media.
- Demonstrate commitment to Diversity, Equity & Inclusion initiatives and be an advocate for environmental and social responsibility, supporting sustainable practices.
- Integrate the Company values in to your daily role, fostering a culture of diversity, autonomy and creativity.
Skills & Attributes
- Motivated and committed with a ‘can do’ attitude
- Excellent attention to detail
- Solid understanding of Microsoft Outlook and Excel
- Exceptional communication (oral and written) and strong interpersonal skills
- Adherence to grooming guidelines, being smart with a sense of individual style
- Adaptable and flexible
- Demonstrate effective time management skill
As a company, we are dedicated to fostering the learning and development of every team member. Our commitment lies in cultivating internal talent, and we actively collaborate to deliver a personalised training experience that aligns with individual strengths, motivations, and areas for growth.
Our Business:
Christian Louboutin opened his first boutique in Paris in 1992. An artist and craftsman with a true passion for shoes, his designs are unique and instantly recognizable, thanks in part to their signature and now trademarked red lacquered soles. The collections for both men and women combine wit, glamour, elegance and technical proficiency like no other. 2014 welcomed the launched of Christian Louboutin Beaute with its first nail colour, Rouge Louboutin. The collection has continued to diversify since then with the launch of lip in 2015, fragrance in 2016 and more recently a wonderful eye collection in 2017. With an extensive range of collections, Christian Louboutin now counts more than 130 boutiques globally.
Our people are at the heart of our brand. We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success.
Our Values:
We are down to earth – we stand with authenticity, integrity and respect.
We have passion – we drive the business with agility and care and we are committed to excellence.
We have happiness in all that we do – As a team player, we collaborate with positivity, open-mindedness and fun.
We work with inspiration – we envision the future with confidence, creativity and freedom.
If the shoe fits, walk with us …
Diversity, Equity, and Inclusion:
The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us!
*Please note:
By submitting your CV and application information to Christian Louboutin UK Ltd for the above role, you hereby consent to be contacted by email and/or by telephone in relation to this recruitment process by the HR, Northern Europe Team.
Christian Louboutin UK Ltd respects your privacy and your desire to understand how your information will be handled and used. For more information on our how we collect, use and store your information, please refer to our Privacy Notice:
Client Advisor, Manchester Exchange - 2 days per week (1 year contract) employer: Christian Louboutin
Contact Detail:
Christian Louboutin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor, Manchester Exchange - 2 days per week (1 year contract)
✨Tip Number 1
Familiarise yourself with Christian Louboutin's brand values and culture. Understanding their commitment to authenticity, passion, and creativity will help you embody the brand spirit during your interactions with the team.
✨Tip Number 2
Showcase your knowledge of luxury retail and clienteling techniques. Be prepared to discuss how you can create unique client experiences and build lasting relationships, as this is crucial for a Client Advisor role.
✨Tip Number 3
Demonstrate your adaptability and flexibility in previous roles. Share examples of how you've successfully managed time and collaborated with team members to achieve targets, as these skills are essential for thriving in a dynamic retail environment.
✨Tip Number 4
Engage with the brand on social media before your interview. This not only shows your enthusiasm for the brand but also gives you insights into their latest collections and campaigns, which can be useful during discussions.
We think you need these skills to ace Client Advisor, Manchester Exchange - 2 days per week (1 year contract)
Some tips for your application 🫡
Understand the Brand: Before applying, take time to understand Christian Louboutin's brand values and culture. Familiarise yourself with their products and the luxury retail environment to reflect this knowledge in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated exceptional client engagement and sales skills, as these are crucial for the Client Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of its values. Use specific examples from your past experiences to illustrate how you can contribute to the team and enhance the client experience.
Showcase Your Communication Skills: Since exceptional communication is key for this role, ensure your application is well-written and free of errors. Highlight your interpersonal skills and ability to build relationships with clients, as this will resonate with the hiring team.
How to prepare for a job interview at Christian Louboutin
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Christian Louboutin's history, values, and product lines. Familiarise yourself with their iconic designs and what sets them apart in the luxury market. This knowledge will help you demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
As a Client Advisor, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you can create unique client experiences that align with the brand's standards of retail excellence.
✨Emphasise Team Collaboration
Christian Louboutin values a positive team culture. Be ready to discuss how you work well with others and contribute to a supportive environment. Share specific instances where you collaborated effectively with colleagues to achieve common goals.
✨Demonstrate Your Adaptability
The role requires flexibility and adaptability. Think of examples where you've successfully navigated change or handled unexpected challenges. This will show your potential employer that you can thrive in a dynamic retail environment.
