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For Companies At a Glance
- Tasks: Support vulnerable customers in securing and maintaining accommodation through outreach and tailored assistance.
- Company: Join Home Group, a top-rated workplace dedicated to making a difference in people's lives.
- Benefits: Enjoy flexible hours, 34 days leave, health cash plan, and over 800 discounts on shopping and entertainment.
- Why this job: Make a real impact by helping others while working in a supportive and diverse team environment.
- Qualifications: Passion for helping others, experience in support planning, and ability to work independently are essential.
- Other info: This part-time role offers mileage reimbursement and requires an Enhanced DBS check.
The predicted salary is between 25838 - 26645 ÂŁ per year.
Join to apply for the Support Coordinator role at Home Group.
Role Details
Support Coordinator (Hospital Discharge) – Salary £25,838 and benefits including a Health Cash Plan.
Permanent, full‑time (37.5 hpw), Monday to Friday 9am–5pm.
Location: Musgrove Park Hospital, Taunton and The Link, Yeovil.
We can’t offer a Certificate of Sponsorship for this role.
Home, a place where you belong
Want to be part of a team that truly cares about our customers and our people? Our colleagues say working here feels different – it’s not just a job, it’s a place where you feel valued.
What You’ll Do
- Visit wards at Musgrove Park Hospital and the community hub The Link in Yeovil one day per fortnight.
- Partner with local hospitals and housing teams to reduce the average length of stay on inpatient wards for customers who are homeless or rough sleeping.
- Create person‑centred discharge plans with and for customers, ensuring they are reviewable and sustainable long term.
- Collaborate with health, housing, and other services to facilitate a smooth transition from hospital to accommodation for customers with complex needs.
Why join us
You’ll receive great training, support from friendly colleagues, and the chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work.
You have
- Passion to support customers to live their best life, working collaboratively with an eye for detail.
- Experience creating person‑centred support plans and supporting colleagues in working to those plans.
- Knowledge of housing law and legislation.
- Experience coordinating and assessing customer referrals.
- The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
Stronger together
Inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
The practical bits
- Working days Monday to Friday 9am–5pm, with flexibility for customer needs.
- Ability to use technology for creating and updating support plans, completing online learning and collaborating with colleagues.
- You\’ll need an Enhanced DBS check, which we will pay for.
- A vehicle insured for business use and a valid driving licence (business mileage will be paid).
What’s in it for you?
- 34 days leave, pro‑rated (including bank holidays and a “me day”), and paid time off for volunteering.
- Matching pension contributions up to 7% and 3Ă— basic salary life assurance.
- Save up to ÂŁ1,140 yearly with our health cash plan covering dental, optical, and therapies.
- Career path with development and excellent training.
- Excellent benefits and rewards, including supermarket discounts and travel expenses.
Find out more
Click APPLY NOW to view the full Support Coordinator job description and apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.
Work Locations
Yeovil – 32 Vicarage Walk.
Closing Date
25 December 2025, 11:59 PM.
#J-18808-Ljbffr
Support Coordinator employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable customers, especially those who have experienced homelessness. Understanding their needs will help you demonstrate your empathy and suitability for the role during any discussions.
✨Tip Number 2
Network with professionals in the social care sector, particularly those involved in housing support. Attend local events or online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with person-centred support plans in detail. Be ready to share specific examples of how you've successfully supported individuals in similar situations, as this will highlight your practical skills and commitment.
✨Tip Number 4
Research the organisation's values and recent initiatives related to diversity and inclusion. Being able to articulate how your personal values align with theirs can set you apart and show that you're a great cultural fit for the team.
We think you need these skills to ace Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Coordinator position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in supporting vulnerable individuals, creating person-centred support plans, and any relevant qualifications. Use bullet points for clarity and impact.
Write a Strong Cover Letter: In your cover letter, express your passion for helping others and your understanding of the challenges faced by customers experiencing homelessness. Provide specific examples of how you've made a difference in similar roles.
Highlight Relevant Skills: Emphasise skills such as risk assessment, goal setting, and the ability to work independently. Mention your proficiency with technology, as this is important for coordinating support plans and collaboration.
How to prepare for a job interview at Home Group
✨Show Your Passion for Support Work
Make sure to express your enthusiasm for helping vulnerable customers. Share personal experiences or motivations that drive you to support those in need, as this role requires a genuine passion for making a difference.
✨Demonstrate Your Experience with Person-Centred Plans
Be prepared to discuss your experience in creating and implementing person-centred support plans. Highlight specific examples where you've successfully supported individuals in overcoming challenges and achieving their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of scenarios where you've had to conduct needs assessments or risk assessments, and be ready to explain your approach and the outcomes.
✨Familiarise Yourself with Local Resources
Research local organisations and resources that provide support to individuals experiencing homelessness. Being knowledgeable about these services will demonstrate your commitment to coordinating effective support for customers.
