Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the European Sales Team with customer quotations and order entry.
- Company: Calgaz Ltd, part of Air Liquide, leads in calibration gas manufacturing globally.
- Benefits: Enjoy a collaborative work environment with opportunities for learning and development.
- Why this job: Join a diverse team where your ideas matter and innovation thrives.
- Qualifications: A Levels or equivalent, strong communication skills, and IT literacy required.
- Other info: Position based in Newcastle-under-Lyme with a 3-month probation period.
The predicted salary is between 28800 - 43200 £ per year.
time left to apply End Date: July 31, 2025 (30+ days left to apply)
job requisition id R10070863
Location:
Stoke Calgaz (I) – Industrial spec gas
How will you CONTRIBUTE and GROW?
Calgaz Ltd, (Part of the Air Liquide Group) is the world leader in the manufacture of calibration gases which are distributed from our Stoke facility across the UK, Europe, Middle East, Asia and beyond. Working with our Head Office in Houston and our sister plants in the USA Calgaz is a world leader in its field.
R10070863 Sales Support Associate (Open)
Location:
Stoke Calgaz (I) – Industrial spec gas
How will you CONTRIBUTE and GROW?
Calgaz Ltd, (Part of the Air Liquide Group) is the world leader in the manufacture of calibration gases which are distributed from our Stoke facility across the UK, Europe, Middle East, Asia and beyond. Working with our Head Office in Houston and our sister plants in the USA Calgaz is a world leader in its field.
Calgaz is now looking for a Full Time Sales Support Associate to support our European Sales Team. The position is to undertake a role within the Sales Team, based in Newcastle-under-Lyme, UK, and will become permanent after a 3 month probationary period
Essential Duties and Responsibilities
-
Quotations to Customers – To a range of European, Middle East and African customers. This will include carrying out stock check / availability, part number search and identifying shipping location and additional information. For specific key Customers this will often require completion within one hour.
-
Contacting and evaluating new leads
-
Providing information and pricing information to new prospective customers
-
Following up new prospects and closing out business
-
In addition the primary role, the candidate will also provide support to the Customer Services Team
-
Order entry – Primarily using SAGE (Europe and Asia) system, Zendesk and other in house systems
-
Document requests – Providing key documents to customers including Certificates, SDS, Shipping information, Tracking information, PODs and downloading order information from Customer Portal
-
Other Functions as required by a busy International Customer Services Team
The position will report to the European and Middle East Sales Manager also based in Stoke
________________________
Are you a MATCH?
Working Details
To allow us to maximise our international coverage we would normally work:
-
08:00hrs – 16:30 hrs
-
Monday – Friday
Requirements for Role
-
Demonstrated success in a busy international sales environment
-
Ability to adapt to work with a number of IT systems as used by Calgaz including Google, Salesforce.com and SAGE
-
Take ownership of complex inquiries, follow prospects through to completion including an ability to identify a root cause and offer a solution
-
Attention to detail
-
Curious and methodical approach and ability to identify possible improvements
-
Respect
-
Accuracy
-
Positive attitude towards work, life and willingness to learn
-
Innovative approach to help develop workflows and support others
Qualifications and Requirements
-
Educated preferably to a minimum of A Level standard or equivalent
-
Good communicator in English both orally and written.
-
Computer / IT literate
-
Flexible Team Player
Travel Requirements
-
The role is based at our office in Newcastle-under-Lyme
_________________________
Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
About Us
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.
Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally.
Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.
Important notice regarding fraudulent job offers
We want to ensure a safe experience for everyone interested in joining Airgas. Please be aware of fraudulent job offers that are circulating, falsely using the Airgas name and brand. These scams often involve individuals or organizations impersonating Airgas recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing.Please be advised that Airgas and our authorized recruitment partners willneverask you for money at any stage of the recruitment process.
You may verify job postings through our officialglobal careers website at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interestin Airgas and are committedto combating these fraudulent activities to protectjob seekers. If you wish to report an incident, please contact us via thisform
#J-18808-Ljbffr
Sales Support Associate employer: Airgas
Contact Detail:
Airgas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Associate
✨Tip Number 1
Familiarise yourself with the products and services offered by Calgaz. Understanding calibration gases and their applications will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Calgaz on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific expectations for the Sales Support Associate role.
✨Tip Number 3
Brush up on your IT skills, particularly with systems like SAGE and Zendesk. Being proficient in these tools will give you a competitive edge and show that you're ready to hit the ground running.
✨Tip Number 4
Prepare for potential interview questions by thinking about how you've handled complex inquiries in the past. Be ready to discuss specific examples that showcase your problem-solving skills and attention to detail.
We think you need these skills to ace Sales Support Associate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Sales Support Associate position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your experience in sales support or customer service roles. Use specific examples to demonstrate your ability to handle inquiries, provide quotations, and manage customer relationships effectively.
Showcase IT Skills: Since the role requires familiarity with various IT systems like SAGE and Zendesk, mention any relevant software skills you possess. If you have experience with similar systems, be sure to include that in your application.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills and experiences make you a great fit for the Sales Support Associate position, and convey your willingness to learn and adapt.
How to prepare for a job interview at Airgas
✨Research the Company
Before your interview, take some time to learn about Calgaz and its role within the Air Liquide Group. Understanding their products, services, and market position will help you answer questions more effectively and show your genuine interest in the company.
✨Prepare for Role-Specific Questions
Given that the Sales Support Associate role involves handling quotations and customer inquiries, be ready to discuss your experience in sales environments. Think of examples where you've successfully managed customer relationships or resolved complex issues.
✨Showcase Your IT Skills
Since the role requires familiarity with various IT systems like SAGE and Zendesk, be prepared to discuss your technical skills. Highlight any relevant experience you have with these systems or similar software, and demonstrate your ability to adapt to new technologies.
✨Demonstrate a Positive Attitude
Calgaz values a positive attitude and willingness to learn. During the interview, convey your enthusiasm for the role and your eagerness to contribute to the team. Share examples of how you've maintained a positive outlook in challenging situations.
