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- Tasks: Lead cloud migration projects and manage complex IT infrastructure transitions.
- Company: Join a forward-thinking company in Edinburgh focused on digital workplace solutions.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Be part of innovative projects that shape the future of communication technology.
- Qualifications: 10+ years in project management with experience in cloud and Unified Communications.
- Other info: Ideal for adaptable leaders ready to tackle exciting challenges in a dynamic environment.
The predicted salary is between 72000 - 108000 £ per year.
Job Title: Program Manager – Cloud Migration (Unified Communications)
Location: Edinburgh, United Kingdom
Role Overview:
We are looking for an experienced and proactive Program Manager in Edinburgh to oversee a range of complex, time-sensitive cloud migration projects within our Digital Workplace Unified Communications (UC) environment. This position is responsible for managing all aspects of multiple projects, such as migrating Cisco UC Voice Core, Voicemail, Voice Recording, and Contact Center platforms to SaaS solutions. The role will also supervise the rollout of a new cloud-based broadcast streaming service to replace the current on-premise system.
Current applications in scope include Cisco CUCM, Cisco Unity Voicemail, Cisco Contact Cente, and Voice Recording, with the possibility of scope changes as the program advances. The Program Manager should be adaptable and ready to manage additional migrations if required, as well as partner with other Project Managers involved.
Key Responsibilities:
- Plan, execute, and deliver multiple cloud migration projects, ensuring alignment with business objectives and deadlines.
- Coordinate across engineering, infrastructure, compliance, end-user services, and vendor teams.
- Manage vendor relationships, contracts, and performance to ensure quality outcomes.
- Create and maintain integrated project plans, risk registers, and communication strategies for stakeholders.
- Ensure smooth service transitions with minimal impact on users and business operations.
- Lead the decommissioning of legacy infrastructure, including VMware ESXi clusters for UC workloads.
- Provide regular progress updates to senior leadership, addressing risks, dependencies, and mitigation strategies.
Required Qualifications:
- At least 10+ years of program or project management experience in large-scale IT infrastructure or cloud transformation projects.
- Specific experience working in a Hybrid Project management environment
- Demonstrated experience with Unified Communications or voice platform migrations (such as Cisco UC, Contact Center, Voicemail).
- Strong knowledge of SaaS models, cloud infrastructure, and vendor management.
- Excellent communication, stakeholder management, and organizational abilities.
- Skilled at managing complex dependencies and fostering alignment across global teams.
- PMP, PRINCE2, or a similar certification is preferred.
Senior Infrastructure Project Manager employer: Mphasis
Contact Detail:
Mphasis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Project Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cisco UC and cloud migration processes. This will not only help you understand the role better but also allow you to speak confidently about your relevant experience during interviews.
✨Tip Number 2
Network with professionals in the field of Unified Communications and cloud migration. Attend industry events or join online forums where you can connect with others who have similar roles. This could lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare to discuss your experience managing vendor relationships and contracts, as this is a key responsibility in the role. Think of specific examples where you successfully navigated challenges with vendors to achieve project goals.
✨Tip Number 4
Showcase your adaptability by preparing examples of how you've managed changes in project scope or unexpected challenges in past projects. This will demonstrate your ability to thrive in a dynamic environment, which is crucial for this role.
We think you need these skills to ace Senior Infrastructure Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in cloud migration projects and Unified Communications. Use specific examples that demonstrate your ability to manage complex IT infrastructure and vendor relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your 10+ years of experience and how it aligns with the responsibilities outlined in the job description, particularly your familiarity with Cisco UC platforms.
Highlight Relevant Certifications: If you have certifications like PMP or PRINCE2, make sure to mention them prominently in your application. These qualifications are preferred and can set you apart from other candidates.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your stakeholder management abilities and how you've successfully led teams through complex projects.
How to prepare for a job interview at Mphasis
✨Showcase Your Experience
Be prepared to discuss your past projects in detail, especially those involving cloud migration and Unified Communications. Highlight specific challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills and adaptability.
✨Understand the Technology
Familiarise yourself with the technologies mentioned in the job description, such as Cisco UC, Voicemail, and SaaS solutions. Being able to speak knowledgeably about these platforms will show that you are not only qualified but also genuinely interested in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your project management skills. Think of examples where you had to manage complex dependencies or coordinate across multiple teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Leadership Skills
As a Program Manager, leadership is key. Be ready to discuss how you have led teams in the past, managed vendor relationships, and ensured smooth transitions during projects. Highlight your communication strategies and how you keep stakeholders informed.
