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- Tasks: Join our Safety & Security Team to ensure guest safety during night shifts.
- Company: Thistle Heathrow is a welcoming airport hotel with 264 rooms and direct access to Terminal 5.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive team environment.
- Why this job: Be part of a dynamic team in a vibrant hotel setting with opportunities for growth.
- Qualifications: No prior experience needed; just bring your enthusiasm and commitment to safety.
- Other info: Perfect for students looking for night shifts that fit around their studies.
The predicted salary is between 24000 - 36000 £ per year.
Located close to Longford, just off the Bath Road, Thistle Heathrow is an Airport hotel which delivers a warm welcome no matter how long or short the stay. It has 264 bedrooms and 14 meeting rooms, the largest one seating up to 700 people – meaning it is also an extremely popular local wedding venue. It is the only hotel that has direct access to Heathrow Terminal 5 by POD in just 5 minutes. The Role: Are you a security professional who can take responsibility for the safety and security of our property, team members and guests and build valuable stakeholder relationships while always maintaining a clear focus on delivering exceptional customer service? Carrying out floor walks, investigating, documenting and dealing with any queries or incidents, your calm and professional manner will help ensure the very best of guest experiences. What we look for: Passionate about delivering the highest levels of service with a desire to learn, work hard and progress Comfortable in a front line role facing the public Empathetic and able to build relationships An open personality who is relaxed and natural in their interactions Accurate with good attention to detail Demonstrable desire to pursue a hospitality career Able to work effectively as part of a team Previous experience in a fast-paced service environment What\’s in it for you? Great development opportunities Discounted …
Safety & Security Team Member - Nights employer: Thistle
Contact Detail:
Thistle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety & Security Team Member - Nights
✨Tip Number 1
Familiarize yourself with the specific safety and security protocols relevant to airport hotels. Understanding these procedures will not only help you in the interview but also show your commitment to maintaining a safe environment for guests.
✨Tip Number 2
Highlight any previous experience in hospitality or security roles during your conversations. Sharing real-life examples of how you've handled challenging situations can set you apart from other candidates.
✨Tip Number 3
Demonstrate your ability to work night shifts effectively. Discuss your strategies for staying alert and engaged during late hours, as this is crucial for a role that requires vigilance at night.
✨Tip Number 4
Research Thistle Heathrow and its unique offerings, such as direct access to Heathrow Terminal 5. Showing that you understand the hotel's features and clientele can impress the hiring team and indicate your enthusiasm for the position.
We think you need these skills to ace Safety & Security Team Member - Nights
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Safety & Security Team Member position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in safety and security roles, especially in hospitality or airport environments. Use specific examples to demonstrate your skills and achievements.
Show Your Commitment: Express your enthusiasm for working nights and your commitment to maintaining a safe environment for guests. Mention any relevant certifications or training that support your application.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Thistle
✨Know the Hotel's Unique Features
Familiarize yourself with Thistle Heathrow's unique offerings, such as its direct access to Heathrow Terminal 5 and its capacity for large events. This knowledge will show your genuine interest in the hotel and help you stand out.
✨Emphasize Your Customer Service Skills
As a Safety & Security Team Member, you'll be interacting with guests regularly. Highlight your previous experience in customer service and how you handle challenging situations to ensure guest safety and satisfaction.
✨Demonstrate Teamwork Abilities
Working nights can be challenging, so it's important to showcase your ability to work well in a team. Share examples of how you've collaborated with others in past roles to maintain a safe and secure environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in safety and security scenarios. Prepare by thinking through potential situations you might encounter and how you would respond effectively.
