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- Tasks: Support customers with complex needs to develop independent living skills.
- Company: Join a diverse team dedicated to making a difference in people's lives.
- Benefits: Enjoy 34 days leave, health cash plan, and discounts on shopping and holidays.
- Why this job: Make a real impact while working in a supportive and inclusive environment.
- Qualifications: Passion for helping others, experience in support planning, and resilience under pressure.
- Other info: Flexible hours and opportunities for career growth await you!
The predicted salary is between 25838 - 25838 £ per year.
Job Description – Support Coordinator (251012)
Location: Redcar and Saltburn
Type: Permanent, full-time (37.5 hpw), including shift work, weekends, and bank holidays.
Pay: £13.21 per hour (£25,838 per annum) plus benefits including Health Cash Plan
Support Coordinator Role
Are you passionate about supporting others and making a difference? Join us as a Support Coordinator, where you\’ll help customers with complex needs develop skills to live more independently. Your work will empower customers to achieve their aspirations and improve their quality of life.
Key Responsibilities
- Develop and coordinate support plans with customers and support teams.
- Assist customers with daily activities such as cooking, shopping, budgeting, maintaining tenancy, and moving to independent living.
- Conduct risk assessments, support planning, goal setting, and review processes.
- Engage in meaningful conversations and collaborate with colleagues, ensuring a person-centered approach.
Candidate Requirements
- Experience in creating support plans and supporting colleagues in their implementation.
- Experience in assessing and coordinating customer referrals.
- Ability to work independently, stay calm under pressure, and demonstrate resilience.
- Must have a vehicle insured for business purposes; mileage will be reimbursed.
Note: Due to sponsorship restrictions, we cannot currently offer sponsorship to external candidates for this role.
About Our Team
We value diversity and inclusion, encouraging you to bring your authentic self to work. Our team is supportive and committed to delivering excellent service to our customers.
Additional Details
Flexible working arrangements to meet customer needs, with occasional adjustments to start and finish times. Use of technology for support planning, online learning, and collaboration is required. An Enhanced DBS check is necessary and will be paid for by us.
Benefits
- 34 days leave (including bank holidays and a \’me day\’), increasing to 39 days, with options to buy additional leave and time off for volunteering.
- Health Cash Plan covering dental, optical, prescriptions, and more.
- High street discounts, career development opportunities, and wellbeing support.
Apply now to view the full job description and learn more about us. We encourage you to apply early as roles may close before the deadline. For adjustments during the recruitment process, contact recruitment@homegroup.org.uk.
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Support Coordinator employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator
✨Tip Number 1
Familiarise yourself with the principles of person-centred support planning. Understanding how to create effective support plans tailored to individual needs will demonstrate your expertise and passion for the role.
✨Tip Number 2
Highlight your experience in coordinating and assessing customer referrals during any informal conversations or networking opportunities. This will show your proactive approach and ability to manage complex situations.
✨Tip Number 3
Prepare to discuss specific examples of how you've built relationships with colleagues and customers in previous roles. This will illustrate your interpersonal skills and commitment to teamwork, which are crucial for a Support Coordinator.
✨Tip Number 4
Be ready to talk about your flexibility and resilience in challenging situations. Sharing stories that highlight these traits will resonate well with the values of the organisation and show that you can thrive in a dynamic environment.
We think you need these skills to ace Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Coordinator position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in creating person-centred support plans and coordinating referrals. Use bullet points for clarity and focus on achievements that demonstrate your ability to support customers effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting customers and your understanding of their complex needs. Provide specific examples of how you've successfully assisted individuals in achieving their goals, showcasing your problem-solving skills and resilience.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Support Coordinator role.
How to prepare for a job interview at Home Group
✨Show Your Passion for Support
Make sure to express your genuine passion for helping customers achieve their aspirations. Share specific examples from your past experiences where you made a positive impact on someone's life.
✨Demonstrate Your Planning Skills
Be prepared to discuss how you create person-centred support plans. Highlight your experience in coordinating support and conducting assessments, as this will show your ability to handle the responsibilities of the role.
✨Emphasise Your Resilience
The role requires someone who can remain calm under pressure. Prepare to share instances where you faced challenges and how you managed to stay composed and effective in those situations.
✨Familiarise Yourself with Technology
Since proficiency in technology is essential for this position, be ready to discuss your experience with digital tools for support planning and collaboration. Mention any relevant software or platforms you have used in the past.
