Support Coordinator

Support Coordinator

Marske-by-the-Sea Full-Time 25838 - 25838 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers with complex needs to develop independent living skills.
  • Company: Join a diverse team dedicated to making a difference in people's lives.
  • Benefits: Enjoy 34 days leave, health cash plan, and discounts on shopping and holidays.
  • Why this job: Make a real impact while working in a supportive and inclusive environment.
  • Qualifications: Passion for helping others, experience in support planning, and resilience under pressure.
  • Other info: Flexible hours and opportunities for career growth await you!

The predicted salary is between 25838 - 25838 £ per year.

Job Description – Support Coordinator (251012)

Location: Redcar and Saltburn

Type: Permanent, full-time (37.5 hpw), including shift work, weekends, and bank holidays.

Salary: £13.21 per hour (£25,838 per annum) plus benefits including Health Cash Plan.

About the role: Want to be part of a team that cares and empowers you to make a difference? As a Support Coordinator, you\’ll support customers with complex needs to develop skills for independent living, helping them achieve their aspirations.

Responsibilities:

  1. Creating support plans with customers and coordinating Support Workers.
  2. Assisting with daily activities like meals, shopping, budgeting, and tenancy maintenance.
  3. Conducting risk assessments, support planning, goal setting, and reviews.
  4. Building relationships through regular chats and collaboration with colleagues.

What you bring:

  • Passion for supporting customers to live their best life.
  • Experience in creating person-centred support plans and supporting colleagues.
  • Experience in coordinating and assessing customer referrals.
  • Ability to work independently, remain calm under pressure, and be resilient.
  • A vehicle insured for business purposes (mileage paid).

Note: Due to sponsorship limits, we cannot currently offer sponsorship to external candidates.

Our team: Join a diverse team that supports your uniqueness and skills, making you feel at home.

Job details:

  • Flexibility in start and finish times to meet customer needs.
  • Proficiency in technology for support plans, online learning, and collaboration.
  • Enhanced DBS check required (paid for by us).

Our values: We promote diversity and inclusion through internal networks and support systems.

Benefits:

  • 34 days leave (including bank holidays and a \’me day\’), increasing to 39, with options to buy more and time off for volunteering.
  • Health cash plan covering dental, optical, prescriptions, and more.
  • Discounts on shopping, holidays, and days out.
  • Opportunities for career growth within the organization.
  • Support for wellbeing, making us the 10th Best Place to Work in the UK.

Click APPLY NOW to view the full job description, learn about us, and apply. Early closure is possible, so apply soon. For adjustments in the recruitment process, contact recruitment@homegroup.org.uk.

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Support Coordinator employer: Home Group

At Home Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to make a meaningful impact in the lives of our customers. As a Support Coordinator in Redcar and Saltburn, you will benefit from flexible working hours, extensive leave options, and a comprehensive health cash plan, all while enjoying opportunities for personal and professional growth within a diverse team dedicated to making a difference. Join us and experience why we are recognised as one of the best places to work in the UK.
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Contact Detail:

Home Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Coordinator

✨Tip Number 1

Familiarise yourself with the principles of person-centred support planning. Understanding how to create effective support plans tailored to individual needs will demonstrate your expertise and passion for the role.

✨Tip Number 2

Highlight your experience in coordinating and assessing customer referrals during any informal conversations or networking opportunities. This will show your proactive approach and ability to manage complex situations.

✨Tip Number 3

Prepare to discuss specific examples of how you've built relationships with colleagues and customers in previous roles. This will illustrate your interpersonal skills and commitment to teamwork, which are crucial for a Support Coordinator.

✨Tip Number 4

Be ready to talk about your flexibility and resilience in challenging situations. Sharing stories that highlight these traits will resonate well with the values of the organisation and show that you can thrive in a dynamic environment.

We think you need these skills to ace Support Coordinator

Person-Centred Support Planning
Risk Assessment
Goal Setting
Relationship Building
Coordination Skills
Resilience
Independent Working
Communication Skills
Problem-Solving Skills
Time Management
Empathy
Flexibility
Technology Proficiency
Team Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Coordinator position. Tailor your application to highlight how your skills and experiences align with these aspects.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in creating person-centred support plans and coordinating referrals. Use bullet points for clarity and focus on achievements that demonstrate your ability to support customers effectively.

Write a Strong Cover Letter: In your cover letter, express your passion for supporting customers and your understanding of their complex needs. Provide specific examples of how you've successfully assisted individuals in achieving their goals, showcasing your problem-solving skills and resilience.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Support Coordinator role.

How to prepare for a job interview at Home Group

✨Show Your Passion for Support

Make sure to express your genuine passion for helping customers achieve their aspirations. Share specific examples from your past experiences where you made a positive impact on someone's life.

✨Demonstrate Your Planning Skills

Be prepared to discuss how you create person-centred support plans. Highlight your experience in coordinating support and conducting assessments, as this will show your ability to handle the responsibilities of the role.

✨Emphasise Your Resilience

The role requires someone who can remain calm under pressure. Prepare to share instances where you faced challenges and how you managed to stay composed and effective in those situations.

✨Familiarise Yourself with Technology

Since proficiency in technology is essential for this position, be ready to discuss your experience with digital tools for support planning and collaboration. Mention any relevant software or platforms you have used in the past.

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