Room Attendant - Manchester

Room Attendant - Manchester

Manchester Full-Time 19920 - 24960 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Room Attendant, creating memorable experiences for guests through cleaning and service.
  • Company: Kimpton Clocktower offers a contemporary luxury hotel experience focused on heartfelt human connections.
  • Benefits: Enjoy global opportunities, extensive training, 28-33 days holiday, meals on duty, and amazing discounts.
  • Why this job: Be yourself in a supportive environment that values individuality and creativity while making a difference.
  • Qualifications: Passion for service, 1 year hotel cleaning experience, and a willingness to learn and collaborate.
  • Other info: Join a company that celebrates authenticity and offers a generous 'Refer a Friend' program.

The predicted salary is between 19920 - 24960 £ per year.

Room Attendant – Manchester A fantastic opportunity for a Room Attendant to join us at Kimpton Clocktower on a Full-Time or 32-hours per week contract! You will earn 12.00 per hour, equal to 24,960.00 salary(for the Full-Time vacancy). At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it\’s why you\’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!! Check out our Instagram page @kimptonclocktower! Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it Stay Human. What more could you ask? It\’s not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans! Working at Kimpton is not just about working and it\’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Our passion is YOU…come as you are! Here, you will have space to: Be yourself – bringing the real you to work, with your unique personality we want you to be who you are! Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right! Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day! As a Housekeeper / Room Attendant, you play a vital part in delivering a superior guest experience, from Cleaning Public Areas to Hotel Suites. To succeed as a Housekeeper/Room Attendant, you will need: To be passionate about delivering great service Minimum of 1 year experience in Hotel Cleaning, as room attendant or public areas cleaner Experience with handling guests queries and complaints To be willing to learn new things and work as part of a wide hotel team Our Housekeeper/Room Attendants enjoy a range of benefits including: Becoming part of the IHG Hotels & Resorts family, one of the world\’s leading hotel companies – which means global opportunities ! Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice Taxi subsidy for shifts starting/ending between 23:00-06:00. Meals whilst on duty 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) We provide every colleague company sick pay and life insurance Amazing discounts for our hotels and restaurants around the world Discounts from over 15,000 stores – all the way from retail to cinema Don\’t forget, bring your friends and take part in our generous \’Refer a Friend\’ programme! If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality , apply today to join us as a Housekeeper/Room Attendant ! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\’s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect. Don\’t quite meet every single requirement, but still believe you\’d be a great fit for the job? We\’ll never know unless you hit the \’Apply\’ button. Start your journey with us today.

Room Attendant - Manchester employer: Kimpton Hotels & Restaurants

At Kimpton Clocktower in Manchester, we pride ourselves on being an exceptional employer that values individuality and creativity. Our vibrant work culture fosters heartfelt human connections, empowering our Room Attendants to deliver personalized experiences while enjoying extensive benefits such as career progression opportunities, generous holiday allowances, and a supportive environment that encourages you to be your authentic self. Join us and experience a workplace where your passion for service truly matters!
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Contact Detail:

Kimpton Hotels & Restaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant - Manchester

✨Tip Number 1

Show your passion for delivering great service during the interview. Share specific examples from your previous experience that highlight how you went above and beyond to create memorable experiences for guests.

✨Tip Number 2

Familiarize yourself with Kimpton's values and culture, especially their emphasis on individuality and heartfelt connections. Be prepared to discuss how your unique personality aligns with their mission of 'Stay Human'.

✨Tip Number 3

Demonstrate your willingness to learn and adapt by discussing any new skills or techniques you've picked up in your previous roles. This shows that you're not just a fit for the job, but also eager to grow within the company.

✨Tip Number 4

If you have experience handling guest queries and complaints, prepare to share those stories. Highlight how you resolved issues effectively while maintaining a positive guest experience, as this is crucial for a Room Attendant role.

We think you need these skills to ace Room Attendant - Manchester

Passion for Customer Service
Attention to Detail
Experience in Hotel Cleaning
Ability to Handle Guest Queries and Complaints
Teamwork Skills
Willingness to Learn
Time Management
Adaptability
Strong Work Ethic
Communication Skills
Problem-Solving Skills
Creativity
Positive Attitude

Some tips for your application 🫡

Show Your Passion: In your application, express your passion for delivering great service. Highlight any relevant experiences that demonstrate your commitment to creating memorable guest experiences.

Highlight Relevant Experience: Make sure to detail your previous experience in hotel cleaning or as a room attendant. Include specific examples of how you handled guest queries and complaints effectively.

Emphasize Personality and Individuality: Since Kimpton values personality and individuality, let your unique character shine through in your application. Share what makes you different and how you can contribute to the hotel's culture.

Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'heartfelt human connections' and 'creating personalized experiences', to show you understand their mission.

How to prepare for a job interview at Kimpton Hotels & Restaurants

✨Show Your Passion for Service

During the interview, express your enthusiasm for delivering great service. Share specific examples from your past experiences where you went above and beyond to ensure guest satisfaction.

✨Highlight Your Experience

Make sure to discuss your previous experience in hotel cleaning or as a room attendant. Mention any relevant skills you have developed, such as handling guest queries and complaints effectively.

✨Emphasize Teamwork and Learning

Kimpton values collaboration and continuous learning. Talk about your ability to work as part of a team and your willingness to learn new things. Share instances where you successfully collaborated with colleagues.

✨Be Yourself

Kimpton encourages individuality, so don’t be afraid to let your personality shine through during the interview. Be authentic and share what makes you unique, as this aligns with their mission of heartfelt human connections.

Room Attendant - Manchester
Kimpton Hotels & Restaurants
K
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