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- Tasks: Manage and chase debts through calls and emails while providing top-notch customer service.
- Company: DAC Beachcroft is a leading law firm focused on delivering exceptional financial services.
- Benefits: Enjoy remote work, flexible hours, private medical insurance, and discounted gym memberships.
- Why this job: Join a dynamic team that values growth, inclusivity, and social impact in a supportive culture.
- Qualifications: Experience in collections, strong communication skills, and proficiency in Microsoft Office are essential.
- Other info: This is a 12-month contract role with opportunities for professional development and social events.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Debt Controller – 12 month FTC role at DAC Beachcroft
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Join to apply for the Debt Controller – 12 month FTC role at DAC Beachcroft
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Department: CSG – Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT)
Location: Remote – England and Wales
Application Deadline: 11 July 2025
Department: CSG – Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT)
Location: Remote – England and Wales
Description
DAC Beachcroft has an exciting opportunity for a Debt Controller to join our Debt Recovery team within Finance on a full-time 12 month FTC contract which will be fully remote.
Reporting into the Debt Recovery Supervisor, the main purpose of this role is to chase and manage the firms debt through high volume internal and external communication. The Debt Collector will do this by maintaining regular contact with external and internal clients regarding their debt, making notes on the 3E system as necessary and ensuring collection is seen through until the end where ultimately it will no longer be outstanding.
Our Debt Recovery team provides support to the firm in management accounting, billing, purchase, payments management and budgeting as well as providing financial compliance input to support the firm\’s strategic decision-making processes. The Debt Recovery team plays a vital role in managing risk and financial performance for the firm.
What you will do?
- High volume of internal and external phone calls/emails chasing the debt whilst providing a high level of customer service.
- Regular contact with Partners, Lawyers & Clients regarding their debt.
- Frequent liaison with other teams within the Finance department to find root cause and resolve issue/s or correct process.
- Understand & manage the clients and Partners/Lawyers requirements.
- Seek collections which ensure cash collection targets are met and reduce aging.
- Maintaining 3E with up to date notes and system usage quality.
· Develop and implement strategies to maximize collections and reduce delinquencies.
Who you are
- Experienced in all areas of collections.
- Client (internal and external) focused to deliver a high standard of service
- Highly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding targets and adhering to service standards
- Able to work on own initiative with a pro-active and flexible approach
- High attention to detail along with excellent communication and numeracy skills
- A good knowledge of Microsoft Office packages especially Excel and Word, pivot tables, vlookup etc
- Insurance collection knowledge would be advantageous but not essential.
- Experience of 3E / or similar legal accounting systems would be an advantage but not essential.
- Experience of working with bad debt would be advantageous but no essential.
What\’s in it for you?
- High levels of flexibility and a great work life balance – https://jobs.dacbeachcroft.com/whats-in-it-for-you/
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Contract
Job function
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Job function
Accounting/Auditing and Finance
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Industries
Law Practice
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Debt Controller - 12 month FTC employer: DAC Beachcroft
Contact Detail:
DAC Beachcroft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Controller - 12 month FTC
✨Tip Number 1
Familiarise yourself with the 3E system or similar legal accounting systems. Even if you haven't used it before, understanding its functionalities can give you an edge during discussions with the hiring team.
✨Tip Number 2
Brush up on your communication skills, especially in handling high-volume calls and emails. Practice scenarios where you might need to chase debts while maintaining a high level of customer service.
✨Tip Number 3
Research DAC Beachcroft's culture and values. Understanding their commitment to diversity and inclusion can help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 4
Prepare examples from your past experience that showcase your ability to manage changing workloads and meet targets under pressure. This will highlight your organisational skills and adaptability, which are crucial for the role.
We think you need these skills to ace Debt Controller - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in debt collection and finance. Emphasise your organisational skills and ability to manage a high volume of communications, as these are key aspects of the Debt Controller role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your client-focused approach and ability to meet cash collection targets.
Highlight Relevant Skills: Clearly outline your proficiency with Microsoft Office, especially Excel, and any experience with legal accounting systems like 3E. If you have knowledge of insurance collections, be sure to include that as well.
Showcase Your Communication Abilities: Since the role involves high levels of communication with clients and internal teams, provide examples of how you've successfully managed client relationships and resolved issues in previous roles.
How to prepare for a job interview at DAC Beachcroft
✨Showcase Your Communication Skills
As a Debt Controller, you'll be making high volumes of calls and emails. During the interview, demonstrate your communication skills by being clear and concise in your responses. Practice articulating your thoughts on how you would handle difficult conversations with clients.
✨Highlight Your Organisational Abilities
The role requires managing a constantly changing workload under pressure. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or deadlines. This will show that you can thrive in a fast-paced environment.
✨Familiarise Yourself with Relevant Tools
Knowledge of Microsoft Office, especially Excel, is crucial for this position. Brush up on your skills with pivot tables and vlookup functions. If you have experience with legal accounting systems like 3E, be sure to mention it during the interview.
✨Demonstrate Client-Focused Mindset
DAC Beachcroft values a high standard of service for both internal and external clients. Prepare to discuss how you've previously prioritised client needs and resolved issues effectively. This will illustrate your commitment to delivering excellent customer service.
