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- Tasks: Lead user research to uncover insights and influence product design in financial services.
- Company: Join a dynamic team focused on creating impactful digital products in the finance sector.
- Benefits: Enjoy hybrid working, flexible hours, and opportunities for professional growth.
- Why this job: Make a real difference by shaping user experiences and mentoring junior researchers.
- Qualifications: 6+ years in UX research, especially in financial services, with a strong portfolio required.
- Other info: Based in Leeds, attend the office twice a week for collaboration.
The predicted salary is between 43200 - 72000 £ per year.
We\’re seeking a highly skilled and empathetic Senior UX Researcher to uncover deep user insights and drive evidence-based design decisions for our digital products and services. In this pivotal role, you\’ll be instrumental in understanding complex user behaviours, needs, and motivations within the financial services sector. You\’ll translate these insights into actionable recommendations that directly influence product strategy and design.
You\’ll lead the planning, execution, and analysis of a wide range of research activities, collaborating closely with product managers, designers (both interaction and service), and engineers. Your responsibilities will include designing research plans , conducting qualitative (e.g., in-depth interviews, usability testing, field studies) and quantitative (e.g., surveys, A/B testing analysis) research , and effectively communicating findings through compelling reports and presentations. You\’ll also be expected to mentor more junior researchers and champion user-centred practices across the organisation.
Experience
The ideal candidate will have at least 6 years of experience in UX research, with a significant portion of that time dedicated to working within the financial services industry . A strong portfolio demonstrating expertise in a variety of research methodologies and a proven track record of translating insights into tangible product improvements is essential for this senior position.
Location & Hybrid Working
This role is based in Leeds , and we\’re looking for candidates who currently reside in Leeds or the surrounding areas. You\’ll be happy to attend our Leeds office twice a week as part of our hybrid working model.
Application
Please apply with your CV and portfolio to be considered for this exciting opportunity. Your portfolio should clearly showcase your research approach, methodologies, and the impact of your work.
Senior UX Researcher employer: Foolproof
Contact Detail:
Foolproof Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Researcher
✨Tip Number 1
Familiarise yourself with the financial services sector. Understanding the specific challenges and user behaviours in this industry will help you demonstrate your expertise during interviews.
✨Tip Number 2
Prepare to discuss your portfolio in detail. Be ready to explain your research methodologies, the insights you uncovered, and how they led to tangible product improvements, as this will be crucial for showcasing your experience.
✨Tip Number 3
Network with professionals in the UX research field, especially those in financial services. Engaging with others can provide valuable insights and may even lead to referrals or recommendations for the role.
✨Tip Number 4
Demonstrate your leadership skills by discussing any mentoring experiences you have. Highlighting your ability to guide junior researchers will show that you're not just a skilled researcher but also a team player who can elevate others.
We think you need these skills to ace Senior UX Researcher
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior UX Researcher position. Familiarise yourself with the financial services sector and think about how your experience aligns with their needs.
Craft a Tailored CV: Your CV should highlight your relevant experience in UX research, particularly within the financial services industry. Emphasise your skills in both qualitative and quantitative research methodologies, and include specific examples of how your work has led to product improvements.
Showcase Your Portfolio: Prepare a portfolio that clearly demonstrates your research approach and methodologies. Include case studies that illustrate the impact of your work on product strategy and design, as well as any mentoring experiences with junior researchers.
Write a Compelling Cover Letter: In your cover letter, express your passion for user-centred design and your understanding of complex user behaviours. Highlight your ability to communicate findings effectively and your enthusiasm for collaborating with cross-functional teams.
How to prepare for a job interview at Foolproof
✨Showcase Your Portfolio Effectively
Make sure your portfolio is well-organised and highlights your best work. Focus on projects that demonstrate your expertise in UX research, particularly within the financial services sector, and be prepared to discuss the methodologies you used and the impact of your findings.
✨Prepare for Behavioural Questions
Expect questions that assess your experience and approach to UX research. Be ready to share specific examples of how you've uncovered user insights and influenced product design decisions, especially in complex environments like financial services.
✨Understand the Company’s Products
Research StudySmarter's digital products and services before the interview. Familiarise yourself with their user base and any recent developments in the financial services sector to demonstrate your interest and understanding during the conversation.
✨Emphasise Collaboration Skills
As a Senior UX Researcher, you'll need to work closely with various teams. Highlight your experience collaborating with product managers, designers, and engineers, and provide examples of how you've successfully led research initiatives in a team setting.
