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- Tasks: Lead site operations for ABBA Voyage, ensuring a world-class experience for 20,000 weekly visitors.
- Company: Join the iconic ABBA Voyage team, delivering unforgettable entertainment experiences at the ABBA Arena.
- Benefits: Enjoy competitive pay, flexible hours, and the chance to work in a vibrant, creative environment.
- Why this job: Be part of a legendary production, shaping the future of live entertainment with innovation and excellence.
- Qualifications: Proven leadership in technical operations, strong financial acumen, and a passion for safety and compliance.
- Other info: Expect to work evenings, weekends, and public holidays; travel to various locations may be required.
The predicted salary is between 48000 - 84000 £ per year.
ROLE OVERVIEW:
As the Site Director you will be responsible for all aspects of ABBA Voyage’s site services and operations for the ABBA Arena ensuring technical functions deliver a safe, efficient and world leading operation, driving,and maintaining outstanding site presentation.
You will provideeffective leadership, guidanceand oversight for the site operations and maintenance teams ensuring, with the Technical Director, all technical and site functions deliver world leading operation, welcoming over 20,000 visitorsper week across 7 shows.
Site services technical functions include: HVAC, energy & utilities, plumbing, building maintenance, networking & CCTV, soft landscaping, life safety systems, waste management, housekeeping.
ROLES AND RESPONSIBILITIES:
OPERERATIONAL
- Take full and overall responsibility for the site services team, including the Site Services Manager,site engineers and Technical & Procurement Assistant roles, covering all aspects of site services ensuring compliance with our show and venue standards along with legal requirements.
- Oversee contractual negotiations and relationships with all suppliers, vendors, and freelancers, with the support of our legal team.
- With the Technical Director, Resident Artistic Director and Production Stage Manager hold responsibility for planning maintenance activity across the site, ensuring equipment, resources (including financial) and staffing are sufficient and best assignedto deliver work safely and with excellence.
- Identify and develop businesscases for capitalexpenditure and investment projects to prolong the operational life of, or replace, upgradeand modify elementsof the site and its assets to ensurelongevity of the production infrastructure.
- Plan and coordinate equipment modifications and/or acquisitions in line with corporate acquisition and purchasing policies, securing competitive pricing and serviceagreements.
- In close collaboration with the Head of Visitor Operations, provide and maintain a safe and optimal environment for our visitors, ensuring excellent venue presentation at all times. In addition, review and document emergency procedures.
- Where necessary support the Technical Director in their role to deliver outstanding show quality and meet the expectations and standards set by the creative producers.
FINANCIAL & COMPLIANCE
- Prepare & manage the budget for site services, in conjunction with the General Manager and Head of Finance.
- Manage and review resources regularly, driving gains in efficiency and productivity and exploiting commercial opportunities where appropriate.
- Forecast and mitigate risk, manage workloads, and maintain clear lines of communication with internal and external stakeholders.
- Lead on and assumeresponsibility for all occupational health& safety mattersfor the site infrastructure and operations, in close collaboration with the Director of Risk & Compliance.
- Encourage and nurturea proactive approach to risk, health and safety across the ABBA Arena site and our operations.
- Ensure the preventative maintenance, inspection and survey programs are implemented, followed-through and evolved to ensure compliance with ongoing legislation and regulation changes, whilst positioning ABBA Voyage as an industry leader in this area.
- With the General Manager, establish and disseminate policy for internal and external stakeholders regarding levelsof required healthand safety documentation and procedure, ensuring compliance by all.
- Establish and develop site working procedures to be adhered to by all workers and visitors, suitable for a busy entertainment site.
- Regularly reviewand report on project and operational risks and progress keeping the General Manager informed of all successes and challenges.
- Ensure all purchasing and operations are delivered within budget, guaranteeing quality is maintained or improved, and safetynever compromised.
- Ensure delegatedindividual departmental budgetholders forecast and review theirbudgets accurately.
- Ensure the updating of technical documentation relating to the site and ensure that technical and compliance standardsare observed, includingRAMS, SOPs, SSOWs, etc.
- Ensure compliance training is deliveredin line with legislation and regulation also ensuring compliance with insurance requirements.
LEADERSHIP
- Build and lead strong collaborative teams including permanent and temporary site staff, engendering trusting, honest, and open relationships setting clear goals for performance and development.
- Be an engaged and proactive leader and role model of ABBA Voyage values, contributing to all aspects of the production’s strategic plans of innovation and continuous improvement.
- Lead the internal hiringprocess for site services department staff and ensure a close oversight of recruitment strategy by key external partners.
- Identify leadership potential, skills development opportunities and activelybuild a proactive, collaborative and motivational culture acrossthe site.
- Manage own learning and continuous professional development relevant to the role; undertake any study or qualifications as required.
- Carry out all requiredduties expected of a Directoron site, e.g. Technical Manageron show Duty shifts, attend regularleadership meetings, quarterly review meetings with partners and contractors.
- Any other duties as reasonably expectedof a Site Director for a world-class entertainment production.
Please note, this role will involve working public holidays, evenings, and weekends.
On occasion,this role may be requiredto work at other locationsincluding, but not limited to our central London offices and other production sites.
ABOUT YOU:
- A strong proven track record as a senior technical leader in entertainment or sporting site event operations. technical knowledge, including MEP – HVAC, plumbing, electrical distribution, temporary structures etc.
- Experience buildingand establishing operational and administrative teams, leading and influencing multiple teamswith many differentworking patterns and environments, driving collaboration.
- Strong financial, legal, insurance and business fluency, ability to forecast and mitigate commercial and operational risks within a site services technical remit.
- Leadership experience creating and fostering a strong cultureof good health & safety practice, knowledge of legislation and regulation including CDM 2015, PUWER 1998, LOLER 1998, COSHH 2002, HSWA 1974, RIDDOR2013, BS 7909, BS 7671 etc, and the
Technical Standardsfor Places of Entertainment (Yellow Guide) etc.
- Able to prioritise, multi-task and work quicklyand accurately with attention to detail, maintaining a positive calm attitude in fast-paced environments.
- Experience leadingmulti-disciplinary teams, with responsibility for contractual and disciplinary matters.
- Comfortable workingin high pressuresituations, dealing with multiple challenges at the same time.
- Competence and confidence to lead, coach and nurture talent.
- Confidence to deal with people at all levels,in particular senior and executivestakeholders.
- Strong communication, teamwork, and organisational skills.
- Take a calm and practical approachto troubleshooting and issue resolution, able to challenge technicalexperts when necessary.
- Competent computer user including in particular the use of Word, Excel and AutoCAD or similar CAD packages.
DESIRABLE BUT NOT ESSENTIAL – possessing any of the following would be advantageous:
- Strong knowledge of large-scale live entertainment, music, or festivals (e.g.: arena or stadium tours, circus, festival production, corporate events) with strong comprehensive knowledge and experience of all technical production functions.
- Project management certifications (PRINCE2,APM etc)
- Recognised health & safety qualification, NEBOSH or IOSH etc
- First Aid at Work certification
- Formal fall protection and rope access training
- IPAF 3A, 3B and 1B certification
- Heavy machinery permits
- Full, clean UK Drivinglicense.
Site Director employer: ABBA Voyage
Contact Detail:
ABBA Voyage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Director
✨Tip Number 1
Network with professionals in the entertainment and event operations industry. Attend relevant events, workshops, or seminars where you can meet people who work in similar roles. This can help you gain insights into the role of a Site Director and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in site services and operations. Understanding innovations in HVAC, energy management, and safety compliance will not only enhance your knowledge but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 3
Prepare for potential interviews by practising situational questions that focus on leadership and crisis management. Think of examples from your past experiences where you successfully led teams or resolved complex issues under pressure.
✨Tip Number 4
Research ABBA Voyage and its operational standards thoroughly. Understanding their values, mission, and the specifics of the ABBA Arena will allow you to tailor your discussions and show how your experience aligns with their goals.
We think you need these skills to ace Site Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in site services and operations, particularly in the entertainment or sporting sectors. Emphasise your leadership roles and any technical knowledge related to HVAC, plumbing, and electrical distribution.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience in managing teams and ensuring compliance with health and safety regulations.
Highlight Leadership Experience: Clearly outline your leadership experience in previous roles. Provide specific examples of how you have built and led teams, managed budgets, and ensured operational excellence in high-pressure environments.
Showcase Problem-Solving Skills: Include examples in your application that demonstrate your ability to troubleshoot and resolve issues effectively. Highlight situations where you successfully navigated challenges while maintaining a calm and positive attitude.
How to prepare for a job interview at ABBA Voyage
✨Showcase Your Leadership Skills
As a Site Director, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully managed diverse teams in high-pressure environments, focusing on collaboration and achieving results.
✨Understand Technical Requirements
Familiarise yourself with the technical aspects mentioned in the job description, such as HVAC, plumbing, and electrical distribution. Be ready to discuss your experience with these systems and how you ensure compliance with safety regulations.
✨Prepare for Financial Discussions
Since budget management is crucial for this role, brush up on your financial acumen. Be prepared to discuss how you've managed budgets in the past, including forecasting and mitigating risks, and how you can drive efficiency in site operations.
✨Demonstrate Problem-Solving Abilities
The role involves troubleshooting and resolving issues quickly. Think of specific instances where you've successfully navigated challenges, particularly in fast-paced environments, and be ready to share these stories during your interview.
