At a Glance
- Tasks: Lead and inspire a high-performing retail team in a luxury showroom.
- Company: Watches of Switzerland Group is a leading luxury watch retailer with a rich history since 1924.
- Benefits: Enjoy perks like a holiday purchase scheme, virtual GP service, and generous discounts.
- Why this job: Join a dynamic team focused on exceptional client experiences and personal growth in luxury retail.
- Qualifications: Experience in retail management, preferably in luxury, with strong people and sales skills.
- Other info: Work Monday to Friday in a vibrant showroom environment.
The predicted salary is between 28800 - 43200 £ per year.
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Job Description
Deputy Manager (Fenchurch St) – Monday – Friday
Job Description
Deputy Manager (Fenchurch St) – Monday – Friday
Do you have experience of motivating and developing a high performing retail team?
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating, and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand you will have an entrepreneurial approach and a strong background in retail management. An impressive record of business development and excellent people skills you will help to drive the business forward and share your passion about our fantastic products.
This role would involve working Monday – Friday
About You
- A natural flair for guiding, mentoring and developing a high performing team
- A proven track record in retail management ideally in a luxury environment
- Commercially aware with an entrepreneurial approach
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Recruitment, performance management and training
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients\’ needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world\’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We\’re the UK\’s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees\’ unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Luxury Goods & Jewelry
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Deputy Manager (Mon -Fri) (12711) employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager (Mon -Fri) (12711)
✨Tip Number 1
Familiarise yourself with luxury watch brands and their unique selling points. Being knowledgeable about the products will not only impress during interviews but also help you connect with clients effectively.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Highlighting specific instances where you've driven performance can set you apart from other candidates.
✨Tip Number 3
Network within the luxury retail sector. Attend industry events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals for the Deputy Manager position.
✨Tip Number 4
Demonstrate your client-focused approach by preparing to discuss how you've tailored solutions to meet customer needs in past roles. This will show that you understand the importance of exceptional client experiences.
We think you need these skills to ace Deputy Manager (Mon -Fri) (12711)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, especially in luxury environments. Emphasise your achievements in motivating teams and driving sales, as these are key aspects of the Deputy Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury retail and your understanding of the Watches of Switzerland brand. Mention specific examples of how you've successfully developed high-performing teams and delivered exceptional client experiences.
Showcase Relevant Skills: Highlight skills that align with the job description, such as people management, business development, and client relationship building. Use concrete examples to demonstrate how you've applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Talk about your experiences with high-end products and how they inspire you. This will demonstrate that you understand the brand's values and are genuinely interested in the role.
✨Highlight Your Team Leadership Skills
As a Deputy Manager, you'll be expected to lead and motivate a team. Prepare examples of how you've successfully guided teams in the past, focusing on your mentoring and development skills. This will show that you're ready to take on the responsibilities of the role.
✨Prepare for Client Relationship Questions
Expect questions about building and maintaining client relationships. Be ready to share specific examples of how you've created lasting connections with clients and provided exceptional service. This is crucial in a luxury retail environment.
✨Demonstrate Your Problem-Solving Abilities
The ability to find solutions tailored to clients' needs is key in this role. Think of instances where you've successfully resolved customer issues or improved processes. Sharing these stories will highlight your proactive approach and client-focused mindset.