Business Analyst

Division / Department – Change Delivery
Grade – Grade G
Status – Full Time or Happy to Talk Flexible Working
Contract Type – Fixed Term Contract
Salary Grade Range – £33,128 – £39,149
Working Hours – 36.0 Hours per Week
Shift Allowance – No
Politically Restricted – No
Location – Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables\’ Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

The Role & Key Responsibilities

The Role

We have an exciting Business Analysis career development opportunity in the Joint Surrey Police & Sussex Police Change Delivery Department to help us deliver our mission ‘Enabling Successful Change.’

This role will primarily be focussed on supporting the delivery of the Surrey Police Operation Solve Programme. This is an extensive review of numerous areas of the policing model and involves the delivery to implementation of a range of business change and technology-enabled projects aimed to improve current and enhance future public service provision.

You may already be a Business Analyst or similar but applications will be considered from individuals who are able to demonstrate capability and have proven potential but as yet have little or no experience of performing a business analysis role or maybe already work in policing and are looking for a new career direction. There may be further opportunities on other programmes and at other locations in future. We are open to secondments from internal candidates or partner agencies.

You will be provided with training to BCS Business Analysis Certification and beyond, as well as coached by a very supportive team to complete a portfolio leading to promotion to the next grade.

Key Responsibilities

Working under direction of Programme and Project Managers, you will play a key part in shaping the programme.

Day-to-day duties and key responsibilities:

• Managing tasks and schedules of programmes, projects and workstreams, ensuring their successful delivery
• Collaborating with stakeholders to translate business needs into requirements and help them define deliverable goals and document them in a clear and concise manner
• Support the development of scorecards, dashboards, tracking frameworks and reports using tools such as Excel, Power BI, or Tableau
• Solutions development and recommendations evaluation of different options, assessing their feasibility and impact, and recommending the best course of action within the value for money Policing framework
• Identify and analyse risks and issues from research and best practice elsewhere (both within policing and other organisations) to business areas, projects and change programmes providing mitigating or corrective actions
• Undertake analysis to understand business challenges, identify root causes of problems, trends, highlighting, documenting and recommending areas for system and business process improvements where reengineering can deliver more efficient working practices and/or transform the way in which we work
• Collaborate with teams to understand data needs and deliver insights
• Perform data analysis to consider the impact of change on areas such as demand, shift patterns, performance, costs, people, skills, training, travel time, benefits, risks and opportunities
• Capture and analyse data/information and present analysis to stakeholders in ways that is meaningful to, and easily understood by stakeholders, enabling them to make evidence-based business decisions
• Gather and analyse relevant financial information, evaluating options by providing a cost/benefit analysis to support effective spend of public funds

Skills & Experience

• Able to demonstrate capability and/or work experience in defining continuous improvements and involvement in successful change
• Excellent communication and engagement skills with the ability to form and maintain effective working relationships with stakeholders at all levels, including developing collaborative approaches within an organisation
• Excellent analytical, mathematical and problem-solving skills with excellent attention to detail and the ability to think laterally and identify innovative solutions and/or process improvements
• Highly customer focussed with a good understanding of the organisation’s goals and objectives and an excellent team worker with a commitment to deliver results.
• Proficient in MS Office Suite (Excel, Visio, PowerPoint and Word) and can demonstrate competency in using these applications
• Ability to demonstrate high levels of integrity and professionalism, whilst dealing with confidential and sensitive information and working under pressure to tight deadlines

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme

This role is within a unit where Surrey Police and Sussex Police work in collaboration, whilst remaining two separate legal entities/employers with different terms and conditions.

Both Surrey Police staff and Sussex Police staff are employed in this unit on their own force terms and conditions.

Successful candidates may be appointed on the terms and conditions of employment of either Surrey Police or Sussex Police, depending on organisational requirements. A discussion will be held with the successful candidate to confirm the details of location, salary, allowances and hours.

Department – Change Delivery

Grade – Surrey Police Grade G linked to Grade H
Status – Full Time or Happy to Talk Flexible Working
Contract Type – 2-year Fixed Term Contract with hybrid working
Salary – Surrey Police Grade G range £33,128 – £39,149 plus £4,000 p.a. market supplement plus training and career development, Grade H (for exceptional candidates) range £38,064 – £45,058 plus £4,000 p.a. market supplement plus training and career development

Please note that Task completion will be part of the recruitment process

As part of this role, you will be required to attend Surrey Police Headquarters for typically two days per week. The remainder can be spent working remotely from home, but you will also be required to travel into Lewes HQ, or other police locations across the two force areas as required for face-to-face meetings.

We recognise that individuals may have caring responsibilities and we seek to support that; we will agree appropriate parameters to ensure that those needs can be met alongside the role requirements.

Diversity Statement

We are only as good as our people. It\’s important that our officers and staff can be themselves in the workplace and we know that as an organisation we\’ll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.comto your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

Reference number SYSX STAFF04557

Date posted 05/09/2025