Responsive Repairs Manager

Join us as our new Responsive Repairs Manager – Make a real difference in Oldham and the surrounding areas! First Choice Homes Oldham (FCHO) have an exciting opportunity for a proactive leader with a passion for delivering high-quality housing services to join our dynamic Property Care team to lead and manage the delivery of a high-quality Responsive Repairs service which ensures compliance with relevant Health & Safety legislation through effective management of general repairs. You will spend your time leading the Responsive Repairs Service, ensuring best working practices are followed, and that repairs and maintenance jobs are carried out efficiently, enhancing the quality of living for our customers. What\’s in it for you? When you become a part of the FCHO team, you receive a range of fantastic benefits, including: A salary of circa £50,000 per annum A 37-hour working week with hybrid working options Holiday entitlement is 30 days, plus one shut down day which will be determined by the company and eight bank holidays. Part time colleagues will receive a pro-rated entitlement. You can also purchase additional leave. Defined contribution pension scheme with an employer contribution of up to 10%. We also offer a pension salary exchange scheme for eligible colleagues, helping colleagues to take home more of the money they earn. Death in service benefit Automatic enrolment into a healthcare cash plan to help you cover a range of essential healthcare expenses such as dental treatment, optical care, physiotherapy, prescriptions and more. Automatic enrolment into a private health insurance plan Access to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues. Access to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your children Access to our colleague benefit platform which offers discounts on hundreds of high street brands as well as providing education, support and tools to help you to live a healthier and happier life. Discounted gym membership Professional subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and sick pay Access to an on-site wellbeing room Access to an on-site caf? Long service awards Who are we looking for? Our ideal candidate: Has a full UK driving licence Has a HNC in Building or equivalent level of qualification Holds a Level 4 Housing management qualification (or willingness to work towards) Has proven experience in managing and leading multi-disciplinary repairs teams to deliver high quality repairs services, ideally in the social housing sector Has an excellent understanding of building maintenance, health and safety standards, and regulatory requirements in social housing Is able to manager multiple priorities in a fast-paced environment, maintaining a focus on quality and customer satisfaction Has strong budget management skills with a focus on cost control and value for money Has excellent communication skills with the ability to interact effectively with customers, contractors, and colleagues across the organisation Has a knowledge of housing management software and systems Takes a proactive approach to problem-solving and a commitment to continuous improvement Understands the importance of equality, diversity and inclusion and demonstrates this by treating colleagues and customers fairly and equitably Who are we? First Choice Homes Oldham (FCHO) own and manage around 11,500 homes, we are proud to have the highest regulatory (G1/V1) rating and it is our vision improve lives, whether that is by providing our customers with safe, comfortable homes, through the social value work that we do, or by providing our colleagues with a fair deal when they are working with us. Interested? Take a look at the role profile and if it looks like you\’ll be a good fit, we\’d love to hear from you! To apply, please submit your CV as well as a brief statement of suitability highlighting how your skills and experience make you a great fit for the role. Deadline for applications is 10:00am on 31st January 2025 and interviews will take place on 4thand 5thFebruary 2025. We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills & are proud to be an equal opportunity workplace. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. We care that you have a great experience with us at FCHO and if you need us to make any reasonable adjustments to make your experience smoother, please let us know & we\’ll do all we can. JBRP1_UKTJ