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- Tasks: Lead a dynamic team to create an exceptional workspace experience for members.
- Company: Join Fora, a forward-thinking company redefining the future of work.
- Benefits: Enjoy 28 days holiday, monthly Deliveroo lunches, and a uniform allowance.
- Why this job: Be part of a creative, collaborative culture that values innovation and teamwork.
- Qualifications: Customer service experience and team management skills are essential.
- Other info: This is a full-time, fixed-term contract role with a salary up to £36k.
The predicted salary is between 28800 - 43200 £ per year.
Assistant Workspace & Community Manager (Fixed Term Contract)
Assistant Workspace & Community Manager (Fixed Term Contract)
1 day ago Be among the first 25 applicants
This range is provided by Fora. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A workplace unlike any other
If you want to be part of shaping the future of work, we\’re always on the lookout for extraordinary people to join our dynamic teams.
Working at Fora is an experience far from ordinary. Everyone here is fuelled by a desire to redefine the workplace of today and empower each other as we fulfil our mission.
Whether you want to be part of our Member Experience team at Fora working directly with members in our workspaces, or behind the scenes as part of The Office Group in our Backstage teams, there\’s a role to suit you. And all in a supportive environment, built on creativity, collaboration and success.
The Member Experience Manager is responsible for all aspects of running an efficient and safe and profitable flexi office environment whilst focusing on the company\’s key objectives of providing exceptional customer service for new members and existing members. You are responsible for the day to day management of your team along side the General Manager, ensuring that ongoing support and training is delivered to each to member to maximise their potential and exceed our member\’s journey.
Salary: up to 36k
Contract: 12 month Fixed Term Contract
A workplace unlike any other
If you want to be part of shaping the future of work, we\’re always on the lookout for extraordinary people to join our dynamic teams.
Working at Fora is an experience far from ordinary. Everyone here is fuelled by a desire to redefine the workplace of today and empower each other as we fulfil our mission.
Whether you want to be part of our Member Experience team at Fora working directly with members in our workspaces, or behind the scenes as part of The Office Group in our Backstage teams, there\’s a role to suit you. And all in a supportive environment, built on creativity, collaboration and success.
The Member Experience Manager is responsible for all aspects of running an efficient and safe and profitable flexi office environment whilst focusing on the company\’s key objectives of providing exceptional customer service for new members and existing members. You are responsible for the day to day management of your team along side the General Manager, ensuring that ongoing support and training is delivered to each to member to maximise their potential and exceed our member\’s journey.
Salary: up to 36k
Contract: 12 month Fixed Term Contract
Requirements
This role is for you if.
You\’re a natural-born leader and people person that is daring to do better every day. Your understanding of different personalities will help you to inspire your team to rise together to the challenge. The success of Fora isn\’t a one man job its fostering a true team effort and putting people first that equally helps you stay motivated.
Quick innovate thinking comes naturally to you. The buildings in our collection move at a fast pace and are results driven, this means we need creative thinkers and doers to follow and put good processes in place to keep our spaces buzzing.
You\’re unafraid of talking the talk. Whether its taking a last minute viewing or contributing to quarterly client meetings, your not phased with engaging with a variety of stakeholders to sell spaces, products and services
Every day holds something different in store – one day you might be training and developing your team, and the next, you could be brainstorming and rolling out more sustainable initiatives and events.
Your mind never stops buzzing with new ways of creating memorable experiences for our members.
We\’d love to hear from you if you\’ve got
·Customer service experience from either retail/hospitality or equivalent experience
· Previous experience and confidence in managing a team
· Enthusiasm for delivering exceptional customer experience
·Awareness of financial processes including invoicing and P&L\’s
·MS Office, in particular Word and Excel
Benefits
· 28 days holiday
· Once a month you will be able to order lunch from Deliveroo.
· Cereal and fruit will be provided in the buildings
· Monday to Friday
· Uniform allowance
· Learning and Development
· Health shield
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Marketing and Sales
-
Industries
Non-profit Organizations and Primary and Secondary Education
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Assistant Workspace & Community Manager (Fixed Term Contract) employer: Fora
Contact Detail:
Fora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Workspace & Community Manager (Fixed Term Contract)
✨Tip Number 1
Familiarise yourself with Fora's mission and values. Understanding their commitment to redefining the workplace will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Fora on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your leadership skills and customer service excellence. Being able to articulate these stories will help you stand out as a candidate who can thrive in a dynamic environment.
✨Tip Number 4
Stay updated on trends in flexible workspaces and community management. Showing that you are knowledgeable about industry developments can impress interviewers and position you as a forward-thinking candidate ready to contribute to Fora's success.
We think you need these skills to ace Assistant Workspace & Community Manager (Fixed Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team management. Use specific examples that demonstrate your leadership skills and ability to create memorable experiences for members.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with Fora's mission to redefine the workplace and provide exceptional customer service.
Showcase Your Creativity: Since the role requires innovative thinking, include examples of past initiatives or projects where you implemented creative solutions. This will show your potential employer that you can contribute to their dynamic environment.
Highlight Financial Awareness: Mention any experience you have with financial processes, such as invoicing or P&L management. This is important for the role, so be sure to include relevant details that demonstrate your understanding.
How to prepare for a job interview at Fora
✨Show Your Leadership Skills
As an Assistant Workspace & Community Manager, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and motivate others.
✨Emphasise Customer Service Experience
This role requires a strong focus on customer service. Make sure to discuss your previous experience in retail or hospitality, and provide specific examples of how you've gone above and beyond to deliver exceptional service to customers.
✨Be Ready for Quick Thinking Scenarios
Given the fast-paced environment at Fora, be prepared to answer situational questions that test your quick thinking and problem-solving skills. Think of instances where you had to innovate on the spot or adapt to unexpected challenges.
✨Engage with Stakeholders
The role involves engaging with various stakeholders, so practice discussing how you've effectively communicated and collaborated with different teams or clients in the past. Show that you're comfortable presenting ideas and selling services.
