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For Companies At a Glance
- Tasks: Lead and develop the new Tool Hire Department while managing a team and building customer relationships.
- Company: Jewson is a leading building materials distributor in Northern Europe, committed to exceptional service.
- Benefits: Enjoy a competitive salary, staff discounts, life assurance, and 34 days of holiday.
- Why this job: Join a friendly team dedicated to great service and career growth in a dynamic environment.
- Qualifications: Must have a manual UK driving license and experience in a customer-facing, sales-focused role.
- Other info: Open to part-time options and supportive of applicants needing adjustments during the process.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Jewson, a leading building materials distributor in Northern Europe, is looking for a Tool Hire Manager to lead and drive the Tool Hire Department in our Heathfield branch. The role is based in Heathfield, England.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: Monday-Friday 7:30am-5pm, every 2nd Saturday 8am-12pm
Key Responsibilities
- Manage the Tool Hire operation in branch – develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance
- Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro‑active cross selling to achieve Tool Hire targets
- Use our in‑house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey
- Maintain full compliance with company policies and procedures, especially in relation to Health & Safety
- Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network
- When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
What’s in it for you?
- Competitive salary and discretionary bonus
- A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including online GP appointments and mental health support
- Generous employee discounts
- Access to discounts with hundreds of your favourite high street and online retailers
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Required Skills And Experience
- Manual UK driving licence, held for a minimum of 1 year, with no more than 6 points
- Previous industry experience would be beneficial
- Experience in a customer facing, sales focused role
- IT literate with strong communication and organisational skills
- Confident in leading and developing a team
Why STARK?
At Jewson, we’re proud to be part of STARK Building Materials UK and dedicated to providing top‑quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What’s next… If your application is successful, our in‑house recruitment team will be in touch to arrange an interview and answer any initial questions you have.
Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
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Tool Hire Manager employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the tool hire industry. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the tool hire and plant hire sectors. Attend local industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture at Jewson.
✨Tip Number 3
Prepare to discuss your management style and how you would lead a team effectively. Think of examples from your past experiences where you successfully motivated a team or improved customer service.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you handled difficult situations or exceeded customer expectations. This will highlight your ability to build strong relationships, which is crucial for this role.
We think you need these skills to ace Tool Hire Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management and supervisory experience in the Tool/Plant Hire industry. Use specific examples that demonstrate your ability to lead a team and develop customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in the industry. Mention how you can contribute to the growth of the Tool Hire Department at Jewson and why you're excited about this opportunity.
Highlight Relevant Skills: In your application, emphasise your IT literacy, communication skills, and organisational abilities. These are crucial for managing operations and ensuring compliance with company policies.
Showcase Your Driving Experience: Since a manual UK driving license is essential for this role, make sure to mention your driving experience clearly in your application. Include details about how long you've held your license and any relevant driving history.
How to prepare for a job interview at Jewson
✨Showcase Your Management Experience
Be prepared to discuss your previous management or supervisory roles in the Tool/Plant Hire industry. Highlight specific examples where you successfully led a team, improved operations, or enhanced customer service.
✨Demonstrate Customer Focus
Since the role involves building relationships with customers, think of instances where you went above and beyond for clients. Share stories that illustrate your commitment to excellent service and how you can drive sales through customer interaction.
✨Know Your Tools
Familiarise yourself with the types of tools and equipment relevant to the hire industry. Being knowledgeable about the products will not only impress your interviewers but also show your passion for the role and readiness to lead the new department.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of the interview. This could include inquiries about the company's growth plans for the Tool Hire Department or how they measure success in this role. It shows your genuine interest in the position and the company.
