Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and resolve guest issues with a smile.
- Company: Join the friendly team at Fairfield Inn by Marriott in Plymouth, NH.
- Benefits: Enjoy flexible pay options, hotel discounts, and exciting referral bonuses.
- Why this job: Develop your skills in a dynamic environment while making guests feel at home.
- Qualifications: No experience needed, just a passion for customer service and a positive attitude.
- Other info: Part-time shifts available; earn up to $500 for successful referrals!
We Want You to Join Our Team!
Do you have a passion for providing exceptional guest experiences? Are you a self-motivated, guest-focused individual with a warm and welcoming personality? If so, we have the perfect opportunity for you!
TheFairfield Inn by Marriott located in Plymouth, NH is currently hiring for PART TIME Front Desk Attendantposition, offering comprehensive benefits. As a valued member of our team, you will enjoy a great work environment surrounded by friendly coworkers. We believe in nurturing our employees\’ career growth and offer cross-training and mentorship opportunities.
As aMarriott Team member, you and your family will also receive amazing discounts on hotel rooms for both business and leisure travel. In addition, we have company-wide incentives throughout the year for all staff to enjoy.
This is a truly exciting opportunity that allows you to develop your professional skills while working in a dynamic and rewarding environment.
Take advantage of our remarkableDailyPayfeature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding$500!
Responsibilities:
- Maintain a warm, welcoming, and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded.
- Answer the phone in a professional and helpful manner.
- Follow procedures for posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable about emergency procedures and hotel policies.
- Practice punctuality for scheduled shifts.
Shifts: Morning and evenings shifts available, weekday and weekends
Pay:$16 – $18 Per Hour
Keywords: Hotel, Hospitality, customer service, receptionist, administrative, front desk, guest services
- Fosse Experience a plus
- Hotel experience is a plus
- Multitasking
- Customer service skills
- DailyPay – Get Paid Any Day !
- Brand Wide Hotel Room Discounts
- Company Wide Hotel Room Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training
#J-18808-Ljbffr
Front Desk Associate - Fairfield by Marriott, Plymouth, NH employer: Lafrance Hospitality
Contact Detail:
Lafrance Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Associate - Fairfield by Marriott, Plymouth, NH
✨Tip Number 1
Familiarise yourself with the Fairfield by Marriott brand and its values. Understanding their commitment to exceptional guest experiences will help you align your responses during interviews and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, demonstrating your ability to handle guest interactions with warmth and professionalism can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the hotel. They can provide valuable insights into the company culture and what it takes to succeed as a Front Desk Associate, which can be beneficial during your interview.
✨Tip Number 4
Be prepared to discuss how you would handle specific guest situations. Think of examples where you've resolved issues or provided excellent service, as this will demonstrate your problem-solving skills and guest-focused attitude.
We think you need these skills to ace Front Desk Associate - Fairfield by Marriott, Plymouth, NH
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Front Desk Associate position. Tailor your application to highlight relevant experiences that demonstrate your guest service skills.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your ability to create exceptional guest experiences. Mention specific examples from your past roles that showcase your warm personality and problem-solving skills.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or hospitality. Include details about your multitasking abilities and any familiarity with hotel management systems like Fosse, as this could set you apart.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a front desk role.
How to prepare for a job interview at Lafrance Hospitality
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share specific examples from your past where you went above and beyond to help a customer, as this will demonstrate your commitment to guest satisfaction.
✨Demonstrate Your Warm Personality
Since the role requires a warm and welcoming demeanor, practice your greeting and body language before the interview. A friendly smile and approachable attitude can make a significant difference in how you are perceived by the interviewer.
✨Be Prepared for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Prepare scenarios where you successfully resolved guest issues or managed multiple tasks at once, showcasing your multitasking abilities.
✨Familiarise Yourself with Hotel Policies
Research common hotel policies and emergency procedures beforehand. Being knowledgeable about these topics will not only impress the interviewer but also show that you are serious about the role and ready to contribute to the team.
