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- Tasks: Assist customers in a friendly manner and handle cash transactions every Saturday.
- Company: Join Rita Blue, a leading building society dedicated to improving lives in the community.
- Benefits: Enjoy 25 days holiday, flexible hours, and extensive wellbeing support.
- Why this job: Be part of a welcoming team that values diversity and offers growth opportunities.
- Qualifications: Great communication skills and a positive attitude are essential; cash handling experience is a plus.
- Other info: Flexible working patterns can be discussed before applying.
Rita Blue Abingdon-On-Thames, England, United Kingdom
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Rita Blue Abingdon-On-Thames, England, United Kingdom
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About The Role
Were looking for a friendly, helpful person to join the team in our Abingdon branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different.
About The Role
Were looking for a friendly, helpful person to join the team in our Abingdon branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different.
This is a part time opportunity working 8.45am – 12.30pm every Saturday.
It will suit someone whos at ease with people, and able to support them in a caring, friendly and efficient manner. It involves finding solutions for customers, keeping up to date with our services and policies and staying on top of admin. Dealing with cash transactions carefully and accurately are among its key responsibilities as well as taking calls and other duties for our greater Customer Service area.
There also lots of opportunities for overtime as many of our Saturday Customer Service Assistants support us during our busier periods whenthey\’reable to.
Benefits Include
- 25 days holiday plus Bank Holidays (pro rata)
- Ability to buy and sell holiday allowance
- Annual pay review
- Personal pension
- Annual Success Share scheme
- Maternity, paternity and sharedparental leave
- Extensivewellbeing support
- My Lifestyle retail discounts
- Servicerecognition
About You
Youll be a people person witha positive, personable attitude and excellent communication skills.It\’s important that you can engage with a diverse range of people, find out how to help them best and give them a great experience with us.
It will be essential to have the confidence to talk with lots of people, have a strong customer/people focus and the ability to beaccurate.
Desirable experience will be cash handling andprocessingdetai
About Us
Were one of the largest building societies in the UK and we share a mutual goal across our branches and our offices to improve the lives of others.
Were officially recognised as a Great Place to Work and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.
At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we have shared values and an ethical approach towards our members, customers and colleagues.
Were serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know youll build more than just a career with us.
All together, better.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, well consider alternative working patterns.Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer
Were proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.
If you would like to opt in to the scheme please contact our recruitment team when you apply viaGet in touch – Coventry Building Society (coventrycareers.co.uk)
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Customer Service
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Industries
Administrative and Support Services
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Saturday Customer Service Assistant employer: Rita Blue
Contact Detail:
Rita Blue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Customer Service Assistant
✨Tip Number 1
Make sure to showcase your people skills during any interactions you have with the team. Whether it's through a phone call or in-person chat, demonstrate your friendly and approachable nature, as this is key for a Customer Service Assistant role.
✨Tip Number 2
Familiarise yourself with Rita Blue's services and policies before your interview. Being knowledgeable about what they offer will show your genuine interest in the role and help you answer questions more effectively.
✨Tip Number 3
Highlight any previous experience you have with cash handling or customer service. Even if it’s informal, sharing specific examples of how you’ve successfully managed transactions or resolved customer issues can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding overtime. Since the role offers opportunities for extra hours, showing that you're willing to step in during busier periods can make you a more attractive candidate.
We think you need these skills to ace Saturday Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, such as cash handling and communication. Use specific examples that demonstrate your ability to engage with a diverse range of people.
Craft a Strong Cover Letter: Write a cover letter that reflects your friendly and helpful personality. Mention why you are interested in the Saturday Customer Service Assistant role and how your values align with those of Rita Blue.
Showcase Your People Skills: In your application, emphasise your ability to connect with customers and provide excellent service. Share anecdotes or experiences where you successfully resolved customer issues or created a positive experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in customer service roles.
How to prepare for a job interview at Rita Blue
✨Show Your People Skills
As a Saturday Customer Service Assistant, you'll be interacting with a diverse range of customers. Make sure to highlight your ability to engage with people and provide excellent service during the interview.
✨Demonstrate Problem-Solving Abilities
The role involves finding solutions for customers. Be prepared to discuss examples from your past experiences where you successfully resolved issues or helped someone in need.
✨Familiarise Yourself with the Company
Research Rita Blue and understand their values and services. Showing that you know about the company will demonstrate your genuine interest in the role and help you connect better with the interviewers.
✨Practice Cash Handling Scenarios
Since cash handling is a key responsibility, it’s wise to prepare for questions related to this. Think of any relevant experience you have and be ready to explain how you ensure accuracy and care in transactions.
