Funeral Arranger

Funeral Arranger

Burry Port Full-Time No home office possible
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At a Glance

  • Tasks: Support families in organising visits and answering questions with care and empathy.
  • Company: Join Co-op, a community-focused co-operative with a rich history since 1844.
  • Benefits: Enjoy discounts, a pension scheme, and access to wellness support and career development.
  • Why this job: Make a meaningful impact in your community while gaining valuable skills and experience.
  • Qualifications: No experience needed; just bring your passion for service and strong communication skills.
  • Other info: Flexible part-time hours with full training provided; apply easily via mobile without a CV.

Job Description

Closing date: 28-07-2025

Funeral Arranger
£13.01 per hour plus benefits
Part time 18.5 hours per week, Wednesday 1:30pm-5pm, Thursday and Friday 9am-5pm
Burry Port, Carmarthenshire SA16 0BG
No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed.
Join our friendly team and help families say the perfect goodbye to loved ones. 
You don’t need previous experience as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. 
Find the kind of job satisfaction you didn’t think was possible. Apply today.
What you’ll do
• as a ‘non certified’ funeral arranger, you’ll support clients by organising family visits and answering guest questions
• ensure all regulated work, like selling and advising on our funeral plans, is referred to a ‘certified colleague’
• build positive relationships in the local community
• hold the fort at the funeral home (there will be times when you’ll be the only one in branch)
• support with manual handling of coffins and the deceased 
This role would suit people who have
• a passion for delivering great service and building relationships
• excellent communication and admin skills plus strong attention to detail 
• high levels of empathy, discretion and care 
Why Co-op?
You’ll get a fantastic benefits package including:
• 30% off Co-op branded products in our food stores all year-round
• 10% off other brands in our food stores all year-round
• discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service) 
• a pension with up to 10% employer contributions
• access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
• access to virtual GP and free eye tests
• endless career development opportunities including apprenticeships
• friendly, supportive team and the knowledge that you make a huge difference to your community
• access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
Building an inclusive work environment 
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.
If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram. 
Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Funeral Arranger employer: Co-op

At Co-op, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Burry Port. As a Funeral Arranger, you'll enjoy a competitive salary, comprehensive benefits including a generous pension scheme, and access to career development opportunities that empower you to grow within the community-focused ethos of our organisation. Join our friendly team and experience the profound job satisfaction that comes from helping families during their most challenging times.
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Contact Detail:

Co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Arranger

✨Tip Number 1

Familiarise yourself with the local community and its needs. As a Funeral Arranger, building positive relationships is key, so understanding the community you’ll serve can help you connect better with families during their difficult times.

✨Tip Number 2

Demonstrate your empathy and communication skills in any interactions you have during the application process. Whether it's through a phone call or in-person meeting, showing that you genuinely care about helping others will set you apart.

✨Tip Number 3

Prepare to discuss how you handle sensitive situations. Think of examples from your past experiences where you've shown discretion and care, as these qualities are essential for a Funeral Arranger role.

✨Tip Number 4

Be ready to engage with the team spirit. Highlight your ability to work well in a team and support colleagues, especially since there may be times when you’ll be the only one in the branch. Teamwork is crucial in this role.

We think you need these skills to ace Funeral Arranger

Excellent Communication Skills
Empathy and Compassion
Attention to Detail
Customer Service Skills
Administrative Skills
Relationship Building
Discretion and Confidentiality
Manual Handling Skills
Organisational Skills
Problem-Solving Skills
Ability to Work Independently
Teamwork and Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Funeral Arranger. This will help you tailor your application to highlight relevant skills and qualities.

Highlight Relevant Skills: Even though no experience is needed, focus on your communication skills, empathy, and attention to detail in your application. These are key traits for the role and should be emphasised.

Complete the Online Assessment: Prepare for the online assessment by ensuring you have a quiet space and enough time to complete it without interruptions. This assessment is an important part of the application process.

Be Authentic: When filling out your application, be genuine about your motivations for applying. Share why you want to help families during difficult times and how you can contribute to the community.

How to prepare for a job interview at Co-op

✨Show Empathy and Understanding

As a Funeral Arranger, you'll be dealing with families during a sensitive time. It's crucial to demonstrate empathy and understanding during your interview. Share any experiences where you've had to support someone emotionally, even if it's not directly related to the role.

✨Highlight Communication Skills

Excellent communication is key in this role. Be prepared to discuss how you effectively communicate with others, whether in person or over the phone. Use examples that showcase your ability to listen actively and respond appropriately.

✨Discuss Attention to Detail

Attention to detail is vital when arranging funerals. During the interview, mention specific instances where your attention to detail made a difference in a project or task. This could be anything from planning an event to managing paperwork accurately.

✨Demonstrate Team Spirit

You'll be part of a friendly team, so it's important to show that you can work well with others. Talk about your previous experiences in team settings and how you contributed to a positive atmosphere. Highlight your willingness to support colleagues when needed.

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