At a Glance
- Tasks: Manage properties, assist tenants and landlords, and ensure smooth tenancy processes.
- Company: Alexander & Co. is a leading firm in residential lettings and property management.
- Benefits: Enjoy competitive salary, career growth, generous holidays, and staff discounts.
- Why this job: Join a supportive team, gain valuable experience, and make a real impact in the property sector.
- Qualifications: Experience in property management, excellent communication skills, and a full UK driving license required.
- Other info: This role offers market-leading training and a commitment to professional development.
The predicted salary is between 23200 - 29200 £ per year.
Job Title: Property Manager
Location: Aylesbury
Brand: Alexander & Co
Salary: up to £29,200 OTE inclusive of commission
Hours: Monday to Friday 8:30am to 5:30pm
About Alexander & Co:
Alexander & Co. specialise in residential lettings, sales and property management. We understand how much property means to our clients, so no matter what you’re looking to do – let, rent, sell or buy – we’re here to help.
Job Summary and key responsibilities:
Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Aylesbury. As a Property Manager, experience is essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.
Key Responsibilities:
- You\’ll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy
- Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue
- If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor
- Updating all parties on a regular basis by both phone, email or text and logging notes.
- To make regular ‘well being’ calls to the landlord
- Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress
- Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed
- Working with the Property Inventory Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy
- Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames
- Dealing with non managed deposits who are part of the No Deposit Scheme
- To ensure check out process is followed and communication is sent out within company process via the Depositary site
- To work with the team leaders, head of centres and branch network to understand the reason for any lost units
- To maintain high levels of communication to internal and external customers
What are we looking for:
- Excellent communication, written and verbal
- Professional telephone manner
- Organisational skills, time management and attention to detail
- Experience in property management of lettings
- Full UK Driving License Required
What we can offer you:
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Access to a diverse portfolio of properties
- Supportive and collaborative team environment
Benefits:
- Competitive base salary and additional incentives
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service
- Excellent Parental leave and newly introduced Fertility policy
- Staff discounts
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
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Property Manager Property Management · Aylesbury (Alexander &Co) employer: Leaders Romans Group
Contact Detail:
Leaders Romans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager Property Management · Aylesbury (Alexander &Co)
✨Tip Number 1
Familiarise yourself with the local property market in Aylesbury. Understanding the area, its rental prices, and the types of properties available will give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your communication skills, both verbal and written. Since the role requires excellent communication with tenants and landlords, practice articulating your thoughts clearly and professionally.
✨Tip Number 4
Prepare for situational questions related to property management. Think of examples from your past experience where you successfully handled tenant issues or managed property compliance, as these will likely come up in the interview.
We think you need these skills to ace Property Manager Property Management · Aylesbury (Alexander &Co)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, particularly in lettings. Emphasise your communication skills and any previous roles where you managed tenant relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management. Mention specific experiences that demonstrate your organisational skills and attention to detail, as these are key for the role.
Highlight Relevant Skills: In your application, clearly outline your excellent written and verbal communication skills. Provide examples of how you've successfully managed tenant inquiries or resolved maintenance issues in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in property management.
How to prepare for a job interview at Leaders Romans Group
✨Showcase Your Communication Skills
As a Property Manager, excellent communication is key. During the interview, demonstrate your ability to articulate clearly and professionally, both verbally and in writing. Prepare examples of how you've effectively communicated with tenants and landlords in the past.
✨Highlight Your Organisational Skills
The role requires strong organisational skills and attention to detail. Be ready to discuss how you manage multiple tasks and priorities. You could share specific instances where your organisational abilities led to successful outcomes in property management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about common issues in property management, such as maintenance requests or tenant disputes, and prepare your approach to resolving these situations effectively.
✨Research Alexander & Co.
Familiarise yourself with Alexander & Co.'s values, services, and the properties they manage. Showing that you understand their business will demonstrate your genuine interest in the role and help you align your answers with their expectations.