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- Tasks: Support adults at risk of homelessness, helping them gain life skills and maintain accommodation.
- Company: Join a dedicated team focused on reducing homelessness and empowering individuals for a brighter future.
- Benefits: Enjoy flexible working hours, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience in community support.
- Qualifications: Strong communication skills and a genuine interest in homelessness are essential; experience is a plus.
- Other info: Full training provided, and a driving licence is required for this role.
The predicted salary is between 28800 - 43200 £ per year.
Job Overview
37 hrs per week – 1 in 3 Saturdays (Hours start – 09:00 finish – 20:00)
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you!
We have an opportunity for a Community Support Worker to join us to lead on the case management of clients and be part of a team that provides support to clients living in the community to keep them safe and help them achieve their goals. You will provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps.
Hampshire Social Inclusion Lot 2 – provides supported accommodation to adults, who are homeless or at risk of homelessness across three locations. Each is tailored to the needs of the clients and offer various levels of support. This service also provides community support to individuals who are having difficulty maintaining their tenancy in their own accommodation in Fareham and Gosport.
Our aim is to provide person‑centred support to our clients, empowering them to gain the life skills they require to move on to more independent living as well as preventing evictions.
Although this can be a challenging role, it’s also very rewarding. You’ll gain a variety of experiences from running client activities to life skills projects. If you love working with people and making a difference, then please apply!
Responsibilities
- To assess the needs of each client, helping to develop their individual support plan to achieve their goals
- To produce and regularly review comprehensive client‑based risk assessments
- To manage a caseload of clients on a one‑to‑one basis
- To support clients to gain and/or maintain accommodation or achieve their outcomes/goals
- To engage with local authorities, health providers and other agencies, creating and maintaining positive working relationships to maximise the opportunities available to clients
- To lead on client activities to help them gain practical life skills
- To support clients with managing their finances, paying rent, managing arrears and accessing benefits
- To encourage and signpost clients to the local community and resources relevant to their aspirations including education, training, employment activity or volunteering
Key Requirements
- This role will require an Enhanced with Barred List(s) disclosure and barring service check; it will be completed on appointment of the role.
- This role will require a full driver’s licence and access to a vehicle.
- This role may require you to work flexibly across several sites.
- This role may require you to work with clients on a one-to-one basis.
- This role may require you to lone work.
Ideal Candidate
- Strong communication skills, both verbal and written
- Clear verbal and written English
- Good working knowledge of Microsoft Outlook, Excel and Word including keyboard skills for data inputting
- Confident and assertive manner
- Ability to self‑motivate as you will work on your own
- Effective team working
- Ability to respond calmly to crisis
- Deal promptly with and effectively react to challenging situations
- Have an interest and genuine concern for homelessness and related issues
Desirable Criteria
- Experience of managing a caseload of clients
- Understanding of risk assessment and person-centred, outcomes-based delivery
- Understanding of the complex support needs of people experiencing homelessness or those with complex needs
- Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
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Contact Detail:
Two Saints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support Worker
✨Tip Number 1
Familiarise yourself with the local resources available for homelessness support in Fareham and Gosport. Knowing the key agencies and services can help you demonstrate your commitment to the role and your understanding of the community's needs.
✨Tip Number 2
Highlight any previous experience you have in case management or working with vulnerable populations. Be prepared to discuss specific examples of how you've successfully supported individuals in similar situations during the interview.
✨Tip Number 3
Showcase your communication skills by preparing to engage in role-play scenarios during the interview. This will allow you to demonstrate your ability to handle challenging situations and communicate effectively with clients.
✨Tip Number 4
Research trauma-informed care principles and be ready to discuss how you would apply these in your work. Understanding this approach is crucial for supporting clients who may have experienced significant hardships.
We think you need these skills to ace Community Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Community Support Worker. Emphasise your communication skills, ability to manage a caseload, and any experience you have with vulnerable populations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping those at risk of homelessness. Mention specific experiences that demonstrate your understanding of the challenges faced by clients and how you can contribute to their journey towards independent living.
Highlight Relevant Qualifications: If you have any qualifications related to social work, counselling, or community support, be sure to mention them. Also, include any training in safeguarding, risk assessment, or first aid that may be relevant to the role.
Showcase Your Teamwork Skills: Since this role involves working with various agencies and local authorities, highlight your ability to collaborate effectively. Provide examples of past experiences where you successfully worked as part of a team to achieve common goals.
How to prepare for a job interview at Two Saints
✨Show Your Passion for Community Support
Make sure to express your genuine interest in helping those who are homeless or at risk of homelessness. Share any personal experiences or motivations that drive you to work in this field, as it will resonate with the interviewers.
✨Demonstrate Strong Communication Skills
Since this role requires effective communication with clients and various agencies, be prepared to showcase your verbal and written communication skills. You might want to provide examples of how you've successfully communicated in challenging situations.
✨Highlight Your Experience with Case Management
If you have experience managing a caseload of clients, be ready to discuss specific cases where you made a positive impact. This will show your ability to handle the responsibilities outlined in the job description.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to respond to crisis situations or manage challenging behaviours. Think of examples from your past experiences where you effectively dealt with such scenarios, demonstrating your calmness and problem-solving skills.
