Customer Insight Researcher
Customer Insight Researcher

Customer Insight Researcher

Bradford Full-Time 34857 - 43572 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Customer Insight Researcher to drive customer-focused research and insights.
  • Company: Yorkshire Water provides essential water services to over 5.4 million people in the Yorkshire region.
  • Benefits: Enjoy a competitive salary, hybrid working, wellness days, and a fantastic benefits package.
  • Why this job: Make a real impact on customer experience while protecting the environment in a dynamic industry.
  • Qualifications: Relevant experience in research, economics, or marketing; strong qualitative research skills required.
  • Other info: Diverse and inclusive workplace; flexible working model with opportunities for growth.

The predicted salary is between 34857 - 43572 £ per year.

Company description: Water Utility Company based in Yorkshire region of England. Job description: Customer Insight Researcher Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: Salary & Benefits We offer a competitive salary of £34,857 – £43,572 per annum, depending on experience. Annual performance related bonus Attractive pension scheme (up…

Customer Insight Researcher employer: Yorkshire Water

At Yorkshire Water, we pride ourselves on being an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes generous annual leave, a robust pension scheme, and wellness initiatives. Our inclusive work culture fosters collaboration and innovation, providing ample opportunities for professional growth while ensuring our employees play a vital role in delivering essential services to the Yorkshire community. With a flexible hybrid working model based in Bradford, we empower our team to balance their professional and personal lives effectively.
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Contact Detail:

Yorkshire Water Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Insight Researcher

✨Tip Number 1

Familiarize yourself with the water industry and its current trends. Understanding the challenges and opportunities within the sector will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Network with professionals in the field of customer research and the water industry. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at Yorkshire Water.

✨Tip Number 3

Prepare to discuss your experience with qualitative and quantitative research techniques in detail. Be ready to share specific examples of how you've successfully conducted focus groups or in-depth interviews, as this will be crucial for the role.

✨Tip Number 4

Showcase your ability to influence and drive change within an organization. Think of instances where you've successfully implemented new ideas or processes, as this aligns with the key accountabilities of the Customer Insight Researcher position.

We think you need these skills to ace Customer Insight Researcher

Qualitative Research Techniques
Quantitative Research Techniques
In-Depth Interviewing
Focus Group Moderation
Stakeholder Engagement
Data Analysis
Presentation Skills
Communication Skills
Project Management
Organizational Skills
Change Management
Commercial Awareness
Knowledge of the Water Industry
Benchmarking

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Customer Insight Researcher position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.

Craft a Tailored CV: Highlight your relevant experience in research, economics, or marketing in your CV. Use specific examples that demonstrate your skills in qualitative research techniques and your ability to manage multiple stakeholders.

Write a Compelling Cover Letter: In your cover letter, clearly outline why you are a great fit for the role. Mention your experience with customer insights and how you can contribute to Yorkshire Water's mission of providing exceptional service.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Yorkshire Water

✨Showcase Your Research Skills

Be prepared to discuss your experience with both qualitative and quantitative research techniques. Highlight specific projects where you successfully conducted in-depth interviews or moderated focus groups, as these are key responsibilities for the role.

✨Understand the Water Industry

Familiarize yourself with the water industry and its regulatory environment. Being able to discuss current trends, challenges, and opportunities within the sector will demonstrate your genuine interest and knowledge, making you a more compelling candidate.

✨Communicate Effectively

Practice your presentation and communication skills. You’ll need to convey complex insights clearly and engage with stakeholders at all levels. Consider preparing a brief presentation on a relevant topic to showcase your ability to communicate effectively.

✨Demonstrate Organizational Skills

Prepare examples that illustrate your ability to manage conflicting priorities and multiple stakeholders. Discuss how you have successfully navigated challenging situations in the past, as this will show your potential to thrive in a dynamic work environment.

Customer Insight Researcher
Yorkshire Water
Y
  • Customer Insight Researcher

    Bradford
    Full-Time
    34857 - 43572 £ / year (est.)

    Application deadline: 2027-02-01

  • Y

    Yorkshire Water

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