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- Tasks: Support individuals in crisis with compassion and active listening skills.
- Company: Everyturn Mental Health is a recognised Great Place to Work, dedicated to mental health support.
- Benefits: Enjoy 30 days annual leave, enhanced pension, and access to wellness programmes.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience with complex needs and awareness of health and social care systems required.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
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Everyturn Mental Health provided pay range
This range is provided by Everyturn Mental Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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Talent Acquisition at Everyturn Mental Health
Case Worker, Northumberland Safe Haven
Enhancements paid for evenings, weekends and bank holidays
5x days fully-flexible, Monday to Sunday
We have a fantastic opportunity for a Case Worker to join our amazing new service which has recently launched. We are looking for resilient, compassionate individuals to work in our new Safe Haven in Ashington.
You will provide a safe and welcoming environment in person and over the phone for all clients, using de-escalation skills, active listening and calm communication. To support the person to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing, and liaising with appropriate services.
About the role
• Co-produce and support the individual to implement a crisis plan, relapse prevention and other self-management tools such as Wellness Recovery Action Plan (wrap), in partnership with the person, maintaining hope and optimism to support the individual in their recovery.
• Provide signposting and guidance, as well as support where appropriate to the person to access services and resources they need. The amount and intensity of this support will vary depending on the person’s needs, mental health and life circumstances to ensure they are supported during their recovery.
• Develop knowledge of the local care pathways and local community knowledge (including cultural sensitivities) to meet service users’ need and support the individual journey.
• Support people to develop lasting, independent peer-support networks beyond the Service to enable them to maintain their recovery.
• Manage documentation and time effectively, ensuring up to date and clear record keeping in line with organisational policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies.
• Undertake any reasonable duties/responsibilities to meet the needs of the organisation.
About you
• Demonstrable experience of working 1:1 with service users with complex needs
• Demonstrable experience working within Health, social care or VCSE systems
• Awareness of Health and Social care systems
• Awareness of national and local organisations and other resources that can support individuals to improve and maintain good metal health
• Awareness of recovery in the context of mental health
• Awareness of the effects of stigma and discrimination
• Awareness of issues surrounding homelessness, financial inclusion or substance misuse
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
- Enhanced pension
- Wagestream – ability to release earnings, giving you instant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer!
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.
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Case Worker employer: Everyturn Mental Health
Contact Detail:
Everyturn Mental Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Worker
✨Tip Number 1
Familiarise yourself with the local care pathways and community resources relevant to mental health. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the needs of service users.
✨Tip Number 2
Practice your de-escalation and active listening skills. You might be asked situational questions during the interview, so being able to articulate how you would handle specific scenarios can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the mental health field. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Showcase your understanding of recovery principles in mental health during your conversations. Be prepared to discuss how you can support individuals in their recovery journey, as this is a key aspect of the Case Worker role.
We think you need these skills to ace Case Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Case Worker position at Everyturn Mental Health. Understand the key responsibilities and required skills, such as experience with complex needs and knowledge of health and social care systems.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the job requirements. Emphasise your work with service users, your understanding of mental health recovery, and any specific skills related to de-escalation and active listening.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health and your commitment to supporting individuals in their recovery. Use specific examples from your past experiences to demonstrate how you meet the qualifications outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a role like this.
How to prepare for a job interview at Everyturn Mental Health
✨Show Your Compassion
As a Case Worker, empathy is key. Be prepared to share examples of how you've supported individuals in challenging situations. Highlight your ability to listen actively and respond with compassion.
✨Demonstrate Your Knowledge of Mental Health
Familiarise yourself with mental health concepts and recovery models. Be ready to discuss how you would apply these in practice, especially regarding crisis plans and self-management tools like the Wellness Recovery Action Plan.
✨Understand Local Resources
Research local care pathways and community resources that can aid service users. During the interview, mention specific organisations or services you know of that could support individuals in their recovery journey.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex needs. Practice responding to hypothetical situations where you need to de-escalate a crisis or provide support effectively.
