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- Tasks: Join our catering team, serving customers and ensuring a great experience.
- Company: WWT is dedicated to restoring wetlands and making a positive impact on the environment.
- Benefits: Enjoy free entry to wetland centres, discounts, and a contributory pension scheme.
- Why this job: Make a difference while working in a friendly, supportive team that values hard work.
- Qualifications: Experience in fast-paced environments and excellent customer service skills are essential.
- Other info: This casual role offers flexible hours, including weekends and bank holidays.
We’re looking for proactive, friendly people with great customer care skills to join our catering team.
You will be working in a fast-paced environment ensuring customers are served efficiently and to a consistent standard using great customer service.
Your duties will include operating the till EPOS system to take orders, serving hot drinks, table service, and cleaning to food safety legislation standards. Once you’re fully trained, you’ll also be required to work alone serving in our kiosks in the grounds. All profits made by our restaurant go directly towards our vital conservation work worldwide to restore wetlands and unlock their superpowers!
You’ll be a member of a very friendly, lively, supportive and committed team. If you like hard work and the feeling of achievement, this could be the job for you.
This is a casual position, therefore, hours are offered and worked on an ad-hoc basis as and when required to includeweekends and bank holidays. Typically shifts will be worked in the daytime, although, you may be offered evening shifts occasionally for a special event or function.
When visiting our website, you will notice the position is referred to as Trading Assistant . This is how the role is known internally at WWT.
About You
You will have experience of working in a fast paced environment and the ability to:
- think outside of the ‘pond’ and committed to going the extra mile
- manage and respond to customer feedback as appropriate
- comply with all WWT Safety Management Systems
- engage with visitors, living up to the WWT Customer Service standards
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands . There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410
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Casual Catering Assistant employer: Wildfowl and Wetlands Trust
Contact Detail:
Wildfowl and Wetlands Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Catering Assistant
✨Tip Number 1
Familiarise yourself with the WWT's mission and values. Understanding their commitment to restoring wetlands will not only help you align your answers during any interviews but also show your genuine interest in the role and the organisation.
✨Tip Number 2
Highlight your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed customer interactions under pressure, as this is crucial for a Casual Catering Assistant role.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of scenarios where you've gone the extra mile for a customer or handled feedback effectively, as these experiences will resonate well with the hiring team.
✨Tip Number 4
Be flexible and open about your availability. Since this is a casual position with ad-hoc hours, showing that you're willing to work weekends and bank holidays can make you a more attractive candidate.
We think you need these skills to ace Casual Catering Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced environments and customer service. Use specific examples that demonstrate your ability to manage customer feedback and comply with safety standards.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the mission of WWT. Mention how your skills align with their needs, particularly your proactive approach and commitment to excellent customer care.
Showcase Relevant Skills: In your application, emphasise skills such as operating till EPOS systems, serving hot drinks, and maintaining cleanliness according to food safety legislation. These are key aspects of the job that should be highlighted.
Express Your Passion: Convey your passion for conservation and the importance of wetlands in your application. This will resonate with WWT's mission and show that you are not just looking for any job, but are genuinely interested in contributing to their cause.
How to prepare for a job interview at Wildfowl and Wetlands Trust
✨Show Your Customer Service Skills
Since the role requires great customer care skills, be prepared to share examples of how you've provided excellent service in previous jobs. Highlight any experiences where you went the extra mile for a customer.
✨Demonstrate Your Ability to Work in a Fast-Paced Environment
The job is in a fast-paced setting, so discuss your experience in similar environments. Share specific instances where you successfully managed multiple tasks under pressure.
✨Familiarise Yourself with Food Safety Standards
Understanding food safety legislation is crucial for this role. Brush up on basic food hygiene practices and be ready to discuss how you would ensure compliance in your work.
✨Engage with the Mission of WWT
WWT is dedicated to restoring wetlands, so show your enthusiasm for their mission. Research their conservation efforts and express how you can contribute to their goals through your role.
