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- Tasks: Join our vibrant team to deliver an amazing customer experience across various roles.
- Company: Be part of Mecca Bingo, a fun and engaging venue known for its lively atmosphere.
- Benefits: Enjoy flexible contracts, discounts on food, travel perks, and funded training opportunities.
- Why this job: This role offers a chance to work in a dynamic environment while making customers smile.
- Qualifications: A friendly, adaptable attitude and a passion for customer service are essential.
- Other info: Work 16-40 hours a week with a stylish new uniform launched in 2024.
- Real contracts from 8 to35 hours – no zero-hour contracts!
- Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
- 50% discount on food and soft drinks for you and up to three friends
- Pension and Life Assurance
- Company Sick Pay Scheme
- Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
- Funded Apprenticeships and training for career development
- Uniform provided- Fantastic new design just launched in 2024
As a Mecca Bingo Team Member, you’ll be part of a vibrant team responsible for delivering a fantastic customer experience. You will work across different areas of the venue from the helping behind the bar to calling the bingo, ensuring every customer feels welcomed and engaged. The role focuses on adaptability, customer service, and teamwork to create a fun and exciting atmosphere for visitors.
Qualifications
- A customer-focused attitude
- Friendly, adaptable, and caring
Additional Information
- This is a vacancy for 16-40 hours a week negotiable.
- Must be prepared to learn multiple departmental roles as a minimum expectation for this employment.
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Team Member employer: Rank Group
Contact Detail:
Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your enthusiasm for customer service! When you get the chance to speak with us, highlight any previous experience where you've gone above and beyond to help customers. This will demonstrate that you have the right attitude for a role focused on delivering fantastic experiences.
✨Tip Number 2
Be prepared to discuss your adaptability. Since the role requires you to work across different areas, think of examples from your past where you've successfully taken on various tasks or roles. This will show us that you're ready to jump in wherever needed.
✨Tip Number 3
Teamwork is key in this position, so come ready to share stories about how you've collaborated with others in previous jobs or projects. We want to see that you can work well in a team environment and contribute to a positive atmosphere.
✨Tip Number 4
Familiarise yourself with our venue and the services we offer. Knowing about our food, drinks, and entertainment options will not only impress us but also help you engage with customers effectively. It shows that you're genuinely interested in being part of our team.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Team Member position. Highlight your customer service skills and adaptability in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or teamwork. Use specific examples that demonstrate your ability to engage with customers and work in a vibrant team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Mecca Bingo and how your skills align with their values of customer focus and adaptability.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Rank Group
✨Show Your Customer Service Skills
As a Team Member, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly and adaptable nature.
✨Demonstrate Teamwork
This role requires working closely with others. Discuss your experiences in team settings, focusing on how you contributed to a positive atmosphere and collaborated effectively with colleagues.
✨Be Ready to Adapt
Since the job involves learning multiple roles, express your willingness to take on various tasks. Share instances where you've successfully adapted to new situations or responsibilities in previous jobs.
✨Engage with the Company Culture
Research Mecca Bingo and understand their values and mission. During the interview, mention what excites you about their vibrant team environment and how you can contribute to creating a fun atmosphere for customers.
