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For Companies At a Glance
- Tasks: Join our team to serve customers and maintain stock at a busy motorway service area.
- Company: Moto Hospitality transforms UK rest stops with quality food and exceptional service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and weekly pay.
- Why this job: Be part of a fun team, learn new skills, and make a difference in customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Must be 18+ for certain tasks; check transport access before applying.
Team Member – BP
Location: Warminster Services, A36 Bypass, Bath Road, Warminster, Wiltshire BA12 7RU
Pay: £12.40 per hour
Hours: 21 hours per week, shifts between 7am and 11pm (night shift premium £2 ph for roles under 18)
Employment type: Part‑time
Seniority level: Entry level
Job function: Management and Manufacturing (Hospitality)
What we offer
- Up to 1 week’s discretionary bonus pay per year, paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits including sick pay, enhanced family‑friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly pay
What you’ll be doing
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer‑centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace, store and forecourt is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store to be ready for the following day’s trade
What we’re looking for
We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person, we hire real‑life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for Moto is truly amazing, and we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part‑time hours, and wherever possible compress or fixed shift patterns to support your work‑life balance.
Disclaimers
- Hourly rates of pay may differ for under 18 s; our night shift roles include a premium of £2 ph.
- Please note this role internally is known as Customer Service Assistant.
- Annual bonus scheme is equivalent to the worker’s weekly salary based on average hours worked over a defined period.
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Team Member - BP employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - BP
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member role, make sure to convey your excitement about working in a customer service environment. Employers love candidates who are genuinely interested in being part of their team.
✨Tip Number 2
Familiarise yourself with Moto Hospitality's offerings. Knowing about the brands they work with, like Greggs and Costa Coffee, can help you engage in meaningful conversations during any interviews or assessments.
✨Tip Number 3
Be prepared to discuss your availability. Since some shifts may require flexibility, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in customer service, even if it's informal. Whether it's helping out at family events or volunteering, demonstrating your ability to interact positively with customers can set you apart.
We think you need these skills to ace Team Member - BP
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Moto Hospitality is looking for in a Team Member. Focus on the key responsibilities and required skills, even if they mention that no prior experience is necessary.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the role. Even if you don't have direct experience in hospitality, emphasise transferable skills like customer service, teamwork, and communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Moto Hospitality and how you can contribute to their team, focusing on your willingness to learn and provide excellent customer service.
Check Your Application: Before submitting your application, double-check for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date. A polished application reflects your attention to detail.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since Moto Hospitality is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to enhancing the customer experience.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience in hospitality or retail, think about any past experiences where you've provided excellent customer service. Be ready to share examples that demonstrate your ability to handle enquiries and serve customers effectively.
✨Be Prepared to Learn
Moto Hospitality emphasises that they will teach you everything you need to know. Show your willingness to learn new skills and adapt to the fast-paced environment. Mention any previous experiences where you quickly picked up new tasks.
✨Know the Location
Since some sites may have limited public transport access, ensure you are familiar with the location of the Warminster Services. Being able to discuss your commute shows that you are serious about the position and have considered the practicalities of getting to work.
