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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: WHSmith is a leading retailer with a rich heritage, serving customers on their journeys.
- Benefits: Enjoy employee discounts, paid leave, and support for your wellbeing.
- Why this job: Join a dynamic team and make a positive impact on customer experiences.
- Qualifications: Passion for customer service and strong communication skills are essential.
- Other info: WHSmith values inclusivity and encourages everyone to be themselves.
The predicted salary is between 12000 - 18000 £ per year.
Costa Within Whsmith at Bristol Temple Meads
As a Costa Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Costa Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Assistant
✨Tip Number 1
Familiarise yourself with WHSmith and Costa's values and customer service standards. Understanding their commitment to exceptional customer experiences will help you align your approach during interviews.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This will demonstrate your ability to support colleagues and contribute positively to the team environment.
✨Tip Number 3
Be ready to discuss your adaptability in fast-paced environments. Think of specific instances where you've had to adjust quickly to meet changing demands, as this is crucial for a role in a busy store like Costa.
✨Tip Number 4
Prepare to express your passion for customer service. Share stories that highlight your dedication to ensuring customers have a great experience, as this is a key aspect of the Sales Assistant role.
We think you need these skills to ace Costa Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Costa Sales Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your experience and skills relevant to the role. Emphasise any previous customer service roles or teamwork experiences that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service. Mention specific examples of how you've contributed to a positive customer experience in past roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to ensure a positive experience for customers.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss how you've supported colleagues in previous roles and how you can contribute to a positive team environment at WHSmith.
✨Prepare for Stock Replenishment Questions
Be ready to discuss your experience with stock management and maintaining store standards. You might be asked how you would handle stock replenishment or keep the store tidy, so think of relevant examples.
✨Understand Visual Merchandising
Familiarise yourself with visual merchandising principles. Be prepared to talk about how you would create inviting displays that help customers find what they need easily, as this is key to the role.
