Pharmacy Technician

We are looking for a highly organised and motivated individual to join our Pharmacy team in a key role supporting both procurement and stores operations. This post is vital to ensuring the safe, efficient, and cost-effective supply of medicines and pharmaceutical products across the Health Board.

The successful candidate will be responsible for managing the end-to-end procurement process, including placing orders, monitoring stock levels, resolving supply issues, and ensuring compliance with national and local contracts. They will play a central role in maintaining continuity of supply for patients, particularly during recalls or shortages, and will be expected to liaise with suppliers to secure appropriate alternatives and financial compensation where necessary.

In addition to procurement duties, the postholder will oversee the day-to-day operations of the pharmacy stores area, supervising staff and ensuring that goods are received, stored, and distributed in line with departmental procedures and health and safety standards. They will also contribute to the development and review of standard operating procedures and support the implementation of digital innovations in procurement and stores management.

This role requires strong attention to detail, clear communication, and effective teamwork with pharmacy, supplier, and clinical colleagues. It offers a chance to drive service improvements and support innovation in a patient-focused setting.

Main duties of the job

Procurement:

• Manage ordering systems in line with local, regional, and national contracts.
• Prepare and process scheduled orders based on stock levels and supplier deadlines.
• Monitor usage trends and recommend adjustments to stock levels and item specifications.
• Investigate and manage drug recalls, including batch checks and reporting.
• Resolve supply issues by sourcing suitable alternatives to maintain patient care.
• Review procurement practices to ensure cost-effective use of resources.
• Administer financial claims for supplier non-compliance with contract terms.
• Ensure purchases align with the Health Board Joint Formulary.
• Maintain stock levels within departmental limits and investigate discrepancies.
• Update pharmacy systems with new medicines, supplier changes, contract details, and pricing.
• Produce and review SOPs for procurement and stores in collaboration with senior staff.
• Handle supplier complaints and liaise on future digital procurement innovations.
• Supervise staff in goods‑in and stores areas to ensure:
  • Accurate receipt and storage of goods.
  • Timely processing of returns.
  • Completion of ward top‑ups and resolution of queries.
• Maintain health and safety standards in the goods‑in area.

See Job description for further duties

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and \’Proud to Lead\’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the \”Disability Confident Employer\” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• Registered Pharmacy Technician with the General Pharmaceutical Council.
• NVQ Level 3 in Pharmacy Services with Btec National Certificate in Pharmacy Services or equivalent
• Membership of relevant professional association

Experience

• Working within a multidisciplinary team
• Must be able to demonstrate suitable level of experience.
• Experience of patient‑orientated medicines systems

Aptitude and ability

• Good interpersonal skills
• Ability to maintain confidentiality
• Ability to apply knowledge gained to the workplace
• Ability to manage own workload
• Ability to adapt to change and work alone and as part of a team

Values

• Well motivated, reliable and methodical
• Able to work on own initiative and as part of the team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£31,516 to £38,364 a yearper annum pro rata