Floor staff

Floor staff

Basingstoke Full-Time No home office possible
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At a Glance

  • Tasks: Serve food and drinks, maintain cleanliness, and provide excellent customer service.
  • Company: Join J D Wetherspoon, a UK Top Employer with a fun and inclusive culture.
  • Benefits: Enjoy competitive pay, free meals, discounts, and a bonus scheme.
  • Why this job: Perfect for those seeking flexible hours and opportunities for career growth.
  • Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
  • Other info: Flexible shifts available, including evenings and weekends.

Overview

Job Ref: 636663
Job Title: Floor staff
Pub: Lloyds No.1 Bar, Basingstoke
Salary: Β£12.31
Closing Date: 08-09-2025

Vacancy Description

The ideal applicant

We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you`ll need to succeed.

Whether you`re looking for a long-term career or just some extra shifts, if you`re reliable, friendly and love working as part of a team – this role could be perfect for you.

What`s in it for you?

  • competitive rate of pay
  • a free meal and a drink, when working
  • 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
  • Β£1 extra per hour, for hours worked during midnight-5.59am
  • bonus scheme – earn up to 19% of your pay
  • availability of guaranteed-hours contracts and variable-hours contracts
  • paid holiday
  • free shares (after a qualifying period)
  • loyalty reward scheme

The role

At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service.

Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.

Duties Include

  • taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
  • delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
  • providing friendly customer interactions: say \”hello\”, thank customers and build rapport
  • being knowledgeable about promotions, events and new products
  • maintain our `clean as you go` standards, including clearing tables, wiping surfaces and carrying out toilet checks
  • working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed

Progression and development

Most Wetherspoon team leaders and managers started in the kitchen or behind the bar.

If you`re looking to progress, we can support your development with:

  • structured on-the-job training.
  • apprenticeships and management academies.
  • cross-training into other areas (kitchen, hotel).
  • opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.

Wetherspoon promotes an inclusive working environment where everyone is welcome.

When you`re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we`ll ensure that you have the skills and knowledge you need for a great career with us.

Under-18s may attract a lower rate of pay, always in line with, but usually above, national guidelines.

Read more about our Floor associate role

Hours and eligibility

Hours Per Week: 8

Monday Hours: Flexible

Tuesday Hours: Flexible

Wednesday Hours: Flexible

Thursday Hours: Flexible

Friday Hours: Flexible

Saturday Hours: Flexible

Sunday Hours: Flexible

Apply

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Floor staff employer: J D Wetherspoon

At J D Wetherspoon, we pride ourselves on being a UK Top Employer, offering a vibrant work culture where fun and enthusiasm are at the heart of our team. With competitive pay, flexible shift patterns, and an award-winning training programme, we provide ample opportunities for personal growth and career progression, making it an ideal place for those looking to thrive in the hospitality industry.
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Contact Detail:

J D Wetherspoon Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Floor staff

✨Tip Number 1

Show your enthusiasm! When you get the chance to speak with someone from Wetherspoon, whether it's during a phone call or in person, let your passion for the role shine through. A positive attitude can make a huge difference.

✨Tip Number 2

Familiarise yourself with Wetherspoon's values and culture. Understanding what they stand for will help you connect better during any interactions and show that you're genuinely interested in being part of their team.

✨Tip Number 3

Be prepared to discuss your availability. Since the role offers flexible hours, think about when you can work and be ready to share this information. This shows that you're serious about the position and willing to fit into their schedule.

✨Tip Number 4

Practice your customer service skills. Even if you don't have direct experience, think of examples from your life where you've provided great service or worked as part of a team. This will help you articulate your potential during conversations.

We think you need these skills to ace Floor staff

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Ability to Work Under Pressure
Time Management
Adaptability
Basic Food and Beverage Knowledge
Problem-Solving Skills
Positive Attitude
Reliability
Flexibility in Shift Patterns

Some tips for your application 🫑

Show Enthusiasm: In your application, express your enthusiasm for the role. Highlight your passion for working in a team and your willingness to learn, as these qualities are highly valued by J D Wetherspoon.

Tailor Your CV: Make sure your CV reflects the skills and attributes mentioned in the job description. Emphasise any experience you have in customer service or teamwork, even if it's informal or volunteer work.

Craft a Strong Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at J D Wetherspoon. Mention specific aspects of the company that appeal to you, such as their training programmes or inclusive environment.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.

How to prepare for a job interview at J D Wetherspoon

✨Show Your Enthusiasm

Since J D Wetherspoon is looking for fun and passionate people, make sure to express your enthusiasm for the role during the interview. Share why you want to work in hospitality and how you enjoy interacting with customers.

✨Demonstrate a Willingness to Learn

Even if you don't have prior experience, highlight your eagerness to learn new skills. Mention any past experiences where you quickly adapted to new tasks or environments, showing that you're ready to embrace the training offered.

✨Emphasise Teamwork

This role requires working as part of a team, so be prepared to discuss your experiences in collaborative settings. Share examples of how you've contributed to a team’s success and how you handle working under pressure.

✨Know the Company

Familiarise yourself with J D Wetherspoon's values and their approach to customer service. Being knowledgeable about their promotions, events, and new products can help you stand out as a candidate who is genuinely interested in the company.

Floor staff
J D Wetherspoon
Location: Basingstoke
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