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For Companies At a Glance
- Tasks: Assist with HR processes, manage employee records, and support new starters.
- Company: Join THG, a global leader in beauty and sports nutrition with a vibrant team.
- Benefits: Enjoy 25 days leave, enhanced pay, gym access, and discounts on THG brands.
- Why this job: Be part of a dynamic team that values growth, inclusivity, and employee wellbeing.
- Qualifications: Team player with IT skills and some HR or payroll knowledge preferred.
- Other info: THG promotes diversity and welcomes applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the People Services Assistant role at THG
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for?
Location: Icon 1, WA15 0AF
About Central Functions
Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.
About The People Team And The Role
The People Team manage the full employment lifecycle within THG, from candidate attraction and onboarding, through to learning & development and employee relations. Reporting to the People Services Team Manager, the People Services Assistant is responsible for the smooth running of the People Shared Services function within THG. In addition to providing a world-class administrative service to the People Team, the post holder will also provide assistance with the maintenance of THG’s HR system and advice to line managers on people processes.
Responsibilities
- Collate all relevant new starter documents ensuring internal and legal compliance.
- Support with new starter induction process.
- Maintain electronic personnel files.
- Ensure probations are completed and reported.
- Assist stakeholders with assistance and advice on HR processes and procedure.
- Ensure leaver process is followed by managers.
- Ensure that leavers are logged accurately in the HR system for accurate recording and payroll purposes.
- Complete confirmation of resignation letters as necessary.
- Raise change of term letters and ensure all information is accurate.
- Accurately update the system to reflect changes within the relevant information.
- Ensure managers are following the correct sign‑off procedure prior to any change of terms being processed or completed.
- Regularly audit that documents are received back signed by the employee and placed in the personnel file.
- Process all requests for contracts submitted via the Talent team as per sign‑off process.
- Ensure that contracts are delivered and signed via the DocuSign portal for accurate recording purposes.
- Understand the variety of templates used for various countries, departments, job roles and acquisitions.
- Ensure all data has been added accurately, across all teams.
- Support the Team Leader with processing International payroll information/data on a weekly basis.
- Work closely with our stakeholders in our International locations.
- Input new starters into the system with 100% accuracy.
- Update reporting lines to ensure organisational structure is accurate.
Requirements
- Experience of working effectively within a team environment.
- Providing guidance and clarification to Managers and employees on a wide range of administrative processes.
- Used to balancing a range of priorities and delivering to deadlines.
- Handling complex queries, analysing information and problem solving.
- General competent IT skills such as Microsoft Office suite.
- HRIS experience (Frontier Software).
- Knowledge of HR and/or payroll processes and procedures.
What\’s in it for me?
- Basic Salary – £26,000
Career Development
- Access bespoke development programmes that have been designed and developed by our in‑house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Enjoy your day off on us. (No work on birthday.)
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12 months.
Wellbeing Support
- Access face‑to‑face and virtual appointments with our in‑house GP.
- Access our in‑house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State‑of‑the‑art on‑site gym.
- Access to our on‑site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On‑site staff shop.
- Access to on‑site barber.
- Refer a suitable person and receive up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
EEO & Diversity Statement
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
If you haven\’t heard from us within 14 days, please contact one of our talent team to discuss further.
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People Services Assistant employer: THG
Contact Detail:
THG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Assistant
✨Tip Number 1
Familiarise yourself with THG's core values and mission. Understanding what drives the company will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network with current or former employees of THG, especially those in the People Team. They can provide valuable insights into the company culture and the specific challenges faced in the People Services Assistant role.
✨Tip Number 3
Brush up on your HRIS skills, particularly with Frontier Software if possible. Being able to demonstrate familiarity with the systems they use will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with handling complex queries and problem-solving in a team environment. Be ready to share specific examples that highlight your ability to manage multiple priorities effectively.
We think you need these skills to ace People Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the People Services Assistant role. Focus on your administrative skills, HR knowledge, and any experience you have with payroll processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of THG that attract you, such as their commitment to career development and diversity.
Highlight Teamwork Experience: Since the role requires effective teamwork, provide examples in your application of how you've successfully collaborated with others in previous positions. This will demonstrate your ability to fit into THG's team-oriented culture.
Showcase IT Proficiency: Mention your general IT skills, particularly with Microsoft Office and any HRIS experience you have. If you have worked with Frontier Software or similar systems, be sure to include that information.
How to prepare for a job interview at THG
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a People Services Assistant. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as managing HR processes and supporting new starters.
✨Showcase Your Teamwork Skills
Since this role involves working effectively within a team environment, be ready to share examples of how you've successfully collaborated with others in previous positions. Highlight any specific instances where you provided guidance or support to colleagues.
✨Demonstrate IT Proficiency
Familiarise yourself with common HRIS systems and Microsoft Office tools, as these are crucial for the role. Be prepared to discuss your experience with these technologies and how you've used them to streamline processes or solve problems in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle complex queries. Think of scenarios from your past work where you had to analyse information or manage multiple priorities, and be ready to explain your thought process and outcomes.
