People Services Assistant
People Services Assistant

People Services Assistant

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with HR processes, manage employee records, and support new starters.
  • Company: Join THG, a global leader in beauty and sports nutrition with a vibrant team.
  • Benefits: Enjoy 25 days leave, enhanced pay, gym access, and discounts on THG brands.
  • Why this job: Be part of a dynamic team that values growth, inclusivity, and employee wellbeing.
  • Qualifications: Team player with IT skills and some HR or payroll knowledge preferred.
  • Other info: THG promotes diversity and welcomes applications from all backgrounds.

The predicted salary is between 28800 - 43200 £ per year.

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we\’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you\’ll go further, faster. What are you waiting for?

Location: Icon 1, WA15 0AF

About Central Functions

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

About the People Team and the Role

The People Team manage the full employment lifecycle within THG, from candidate attraction and onboarding, through to learning & development and employee relations.

Reporting to the People Services Team Manager, the People Services Assistant is responsible for the smooth running of the People Shared Services function within THG. In addition to providing a world-class administrative service to the People Team, the post holder will also provide assistance with the maintenance of THG\’s HR system and advice to line managers on people processes.

Responsibilities:

  • Collate all relevant new starter documents ensuring internal and legal compliance.
  • Support with new starter induction process.
  • Maintaining electronic personnel files.
  • Ensuring probations are completed and reported.
  • Assist stakeholders of various levels with assistance and advice on HR processes and procedure.
  • Ensuring leaver process is followed by managers.
  • Ensuring that leavers are logged accurately in the HR system for accurate recording and payroll purposes.
  • Completing confirmation of resignation letters as necessary.
  • Raising change of term letters, ensure all information is accurate.
  • Accurately update the system to reflect changes within the relevant information.
  • Make certain that managers are following the correct sign off procedure prior to any change of terms being processed or completed.
  • Regularly auditing that documents are received back signed by the employee and placed in the personnel file.
  • Processing all requests for contracts submitted via the Talent team as per sign off process.
  • Ensuring that contracts are delivered and signed via the DocuSign portal for accurate recording purposes.
  • Understanding the variety of templates used for various countries, departments, job roles and Acquisitions.
  • Ensure all data has been added accurately, across all teams.
  • Supporting the Team Leader with processing International payroll information/data on weekly basis.
  • Work closely with our stakeholders in our International locations.
  • Inputting new starters into the system with 100% accuracy.
  • Updating reporting lines to ensure organizational structure is accurate.

Requirements:

  • Experience of working effectively within a team environment.
  • Providing guidance and clarification to Managers and employees on a wide range of administrative processes.
  • Used to balancing a range of priorities and delivering to deadlines.
  • Handling complex queries, analyzing information and problem solving.
  • General competent IT skills such as Microsoft Office suite.
  • HRIS experience (Frontier Software)
  • Knowledge of HR and/or payroll processes and procedures

What\’s in it for me?

Career Development

  • Access bespoke development programmes that have been designed and developed by our in-house L&D team.
  • Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

  • 25 days annual leave plus bank holidays.
  • Don\’t want to work on your birthday? We don\’t either! Enjoy your day off on us!
  • Enhanced maternity and paternity pay, depending on length of service.
  • Up to 10 days compassionate leave.
  • Buy back up to 3 days each year.
  • Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

  • Access face-to-face and virtual appointments with our in-house GP.
  • Access our in-house CBT therapist.
  • Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
  • State-of-the-art on-site gym.
  • Access to our on-site physio.

Other Perks

  • Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
  • Subsidised bus pass from Manchester City Centre to our ICON office.
  • Up to 50% staff discount on THG brands.
  • On-site staff shop.
  • Access to on-site barber.
  • Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
  • Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven\’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. #J-18808-Ljbffr

People Services Assistant employer: THG

At THG, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Located in the heart of Manchester, our People Services Assistant role provides ample opportunities for career development through bespoke training programmes and a supportive environment that prioritises employee wellbeing. With generous leave policies, access to state-of-the-art facilities, and a commitment to diversity and inclusion, THG is the perfect place for those seeking meaningful and rewarding employment.
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Contact Detail:

THG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People Services Assistant

✨Tip Number 1

Familiarise yourself with THG's core values and mission. Understanding what drives the company will help you align your responses during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network with current or former employees of THG, especially those in the People Team. They can provide valuable insights into the company culture and the specific challenges faced in the People Services Assistant role.

✨Tip Number 3

Brush up on your HRIS skills, particularly with Frontier Software if possible. Being able to demonstrate familiarity with the systems they use will set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your experience with handling complex queries and problem-solving in a team environment. Be ready to share specific examples that highlight your ability to manage multiple priorities effectively.

We think you need these skills to ace People Services Assistant

HRIS Experience (Frontier Software)
Knowledge of HR and Payroll Processes
Attention to Detail
Strong Communication Skills
Problem-Solving Skills
Ability to Handle Complex Queries
Proficiency in Microsoft Office Suite
Organisational Skills
Team Collaboration
Time Management
Data Entry Accuracy
Understanding of Employment Law
Adaptability to Changing Priorities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the People Services Assistant role. Focus on your administrative skills, HR knowledge, and any experience you have with payroll processes.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of THG that attract you, such as their commitment to career development and diversity.

Highlight Teamwork Experience: Since the role requires effective teamwork, provide examples in your application of how you've successfully collaborated with others in previous positions. This will demonstrate your ability to fit into THG's team-oriented culture.

Showcase IT Proficiency: Mention your general IT skills, particularly with Microsoft Office and any HRIS experience you have. If you have worked with Frontier Software or similar systems, be sure to include that information.

How to prepare for a job interview at THG

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a People Services Assistant. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as managing HR processes and supporting new starters.

✨Showcase Your Teamwork Skills

Since this role involves working effectively within a team environment, be ready to share examples of how you've successfully collaborated with others in previous positions. Highlight any specific instances where you provided guidance or support to colleagues.

✨Demonstrate IT Proficiency

Familiarise yourself with common HRIS systems and Microsoft Office tools, as these are crucial for the role. Be prepared to discuss your experience with these technologies and how you've used them to streamline processes or solve problems in past roles.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle complex queries. Think of scenarios from your past work where you had to analyse information or manage multiple priorities, and be ready to explain your thought process and outcomes.

People Services Assistant
THG
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  • People Services Assistant

    Manchester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-22

  • T

    THG

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