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- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join Hostelling Scotland, a non-profit charity dedicated to providing memorable experiences for all guests.
- Benefits: Enjoy live-in accommodation, membership perks, employee assistance, and a uniform provided.
- Why this job: Perfect for outdoor enthusiasts wanting to work in a vibrant team while exploring Scotland's beauty.
- Qualifications: No specific experience required, just a passion for teamwork and great communication skills.
- Other info: Must provide a reference and proof of right to work in the UK.
Job Reference: RLOHA10525
Position: Hostel Assistant
Location: Rowardennan Lodge YH, (G63 0AR)
Contract: Fixed Term Contract, Start date ASAP until 5/Nov/2025
Hours per week: 40 Hours
Salary: £12.40 per hour
Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.)
Do you enjoy outdoor activities and exploring your surroundings in your spare time?
From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours.
Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.
Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In Return We Offer
- Membership of Hostelling Scotland – so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information
- A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
- You must be able to provide an evidence of your right to work in the UK before starting with us.
How To Apply
If you would like to join us, please visit our website at www.hostellingscotland.org.uk/careers and apply online and to learn about how we process job applicants’ information.
Closing Date: 25th July 2025
Interview: TBC
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. #J-18808-Ljbffr
Hostel Assistant -Rowardennan Lodge YH employer: Hostelling Scotland
Contact Detail:
Hostelling Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant -Rowardennan Lodge YH
✨Tip Number 1
Familiarise yourself with the local area around Rowardennan Lodge YH. Knowing the best outdoor activities and attractions will not only help you connect with guests but also show your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. As a Hostel Assistant, you'll be interacting with guests regularly, so being able to handle enquiries and provide excellent service is crucial.
✨Tip Number 3
Demonstrate your adaptability during the interview. Share examples of how you've successfully managed changing workloads or priorities in previous roles, as this is key for the busy periods at the hostel.
✨Tip Number 4
Show your team spirit! Highlight any experiences where you've worked collaboratively with others, as teamwork is essential in a hostel environment.
We think you need these skills to ace Hostel Assistant -Rowardennan Lodge YH
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Hostel Assistant. Highlight your relevant experience in customer service, teamwork, and adaptability in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that are most relevant to the Hostel Assistant position. Emphasise any previous roles in hospitality or customer service, and include specific examples of how you've handled similar tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for outdoor activities and working with diverse groups of people. Mention why you want to work at Hostelling Scotland and how you can contribute to their mission.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Hostelling Scotland
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in the hospitality industry. Share any relevant experiences you have, whether it's in customer service or previous roles in similar environments. This will demonstrate your commitment to providing excellent service to guests.
✨Highlight Teamwork Skills
As a Hostel Assistant, you'll be part of a team. Be prepared to discuss examples of how you've successfully worked with others in the past. Emphasise your ability to support and respect colleagues, especially in a live-in setting where collaboration is key.
✨Demonstrate Adaptability
The role requires adaptability due to changing workloads and priorities. Prepare to share instances where you've had to adjust quickly to new situations or tasks. This will show that you're ready to handle the dynamic nature of hostel work.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you'd handle various customer enquiries or complaints. Think of specific scenarios from your past experiences and how you resolved them. This will showcase your problem-solving skills and ability to maintain a positive guest experience.
