Trainer Assessor (Business Administration & Customer Service)
Trainer Assessor (Business Administration & Customer Service)

Trainer Assessor (Business Administration & Customer Service)

Loughborough Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver training sessions and assess apprentices in Business Administration and Customer Service.
  • Company: Join Loughborough College, a diverse and inclusive institution committed to professional development.
  • Benefits: Enjoy flexible working, up to 35 days annual leave, and subsidised nursery fees.
  • Why this job: Make a real impact on apprentices' careers while working in a supportive and motivating environment.
  • Qualifications: Relevant vocational qualifications and industry experience in Business Administration or Customer Service required.
  • Other info: Part-time role with potential for additional hours; must have the right to work in the UK.

The predicted salary is between 24000 - 36000 £ per year.

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Trainer Assessor (Business Administration & Customer Service), Loughborough

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Client:

Loughborough College

Location:

Loughborough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

659f6bcc5bee

Job Views:

6

Posted:

18.07.2025

Expiry Date:

01.09.2025

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Job Description:

We are looking for an experienced Trainer Assessor with relevant up to date industry experience and qualifications to work with Business Administration and Customer Service Apprentices. Expertise also in Team Leading would be an advantage but not essential for this post.

We require a Trainer Assessor who can make an immediate contribution to the team, as well as deliver a high level of service and support to our apprentices and employers. To be successful for this role you will have a relevant vocational qualifications and industry experience within these subjects of expertise.

Job alert service

You will provide training sessions both in college and in the workplace to individuals or groups of learners and organise regular visits to assess apprentice progress in readiness for End Point Assessment. You will also carry out progress reviews in the workplace and on teams and use our E-Portfolio Smart Assessor. You will support with employer engagement and training progress in the workplace monitoring completion of set tasks to ensure appropriate progress is made in a timely manner.

An IQA Qualification and experience would be an advantage but not essential.

This role is for 15 hours per week and additional sessional hours may be available subject to apprenticeship starts.

The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of our business.

We are proud to have achieved the Investor in Diversity award.We actively encourage applications who are current under-represented and where we are using positive action under the Equality Act. We welcome everyone to consider becoming a part of our journey. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.

Alongside our commitment to your professional and personal development, we also offer a generous benefits package including:

  • On-site parking
  • Subsidised nursery fees
  • Up to 35 days annual leave per year (pro rata for part time)
  • Additional annual leave available
  • Fantastic CPD and inclusive resources for development
  • Opportunities of volunteering within local community and charities

We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds.

We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources.

The successful candidate will be employed by The Leicestershire College a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at Loughborough College.

Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the \’Apply now\’ button.

Created on 18/07/2025 by TN United Kingdom

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Trainer Assessor (Business Administration & Customer Service) employer: Loughborough College

Loughborough College is an exceptional employer, dedicated to fostering a motivating and inclusive workplace where talent is recognised and nurtured. With a generous benefits package that includes up to 35 days of annual leave, flexible working arrangements, and extensive professional development opportunities, employees are supported in both their personal and professional growth. Located in Loughborough, the college also promotes community engagement and diversity, making it a rewarding environment for those passionate about education and training.
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Contact Detail:

Loughborough College Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trainer Assessor (Business Administration & Customer Service)

✨Tip Number 1

Network with professionals in the education and training sector, especially those who work with apprentices. Attend local events or join online forums related to Business Administration and Customer Service to make connections that could lead to opportunities.

✨Tip Number 2

Familiarise yourself with the E-Portfolio Smart Assessor system mentioned in the job description. If possible, take a short course or find online resources to understand how it works, as this knowledge will set you apart during interviews.

✨Tip Number 3

Prepare to discuss your previous experience in delivering training and assessing apprentices. Think of specific examples where you made a significant impact on learners' progress, as this will demonstrate your capability and commitment to the role.

✨Tip Number 4

Research Loughborough College and its values, particularly their commitment to diversity and inclusion. Be ready to articulate how your own values align with theirs, as cultural fit is often just as important as qualifications.

We think you need these skills to ace Trainer Assessor (Business Administration & Customer Service)

Vocational Qualifications in Business Administration and Customer Service
Experience in Training and Assessment
Knowledge of Apprenticeship Standards
Ability to Deliver Training Sessions
Workplace Assessment Skills
Progress Review Management
Familiarity with E-Portfolio Systems (e.g., Smart Assessor)
Employer Engagement Skills
Team Leading Experience (advantageous)
Strong Communication Skills
Organisational Skills
Adaptability to Different Learning Environments
Commitment to Diversity and Inclusion
Continuous Professional Development (CPD) Awareness

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Trainer Assessor position. Tailor your application to highlight your relevant experience in Business Administration and Customer Service.

Highlight Relevant Experience: In your CV and cover letter, emphasise your vocational qualifications and any industry experience that aligns with the role. Mention specific examples of training or assessing you have done in the past, particularly in a workplace setting.

Showcase Your Skills: Demonstrate your ability to engage with apprentices and employers effectively. Include any experience you have with E-Portfolios or progress reviews, as well as your approach to supporting learners in their development.

Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for the role and the values of Loughborough College, especially regarding diversity and inclusion.

How to prepare for a job interview at Loughborough College

✨Showcase Your Industry Experience

Make sure to highlight your relevant industry experience during the interview. Discuss specific examples of how you've successfully trained or assessed apprentices in Business Administration and Customer Service, as this will demonstrate your capability to contribute immediately.

✨Prepare for Practical Scenarios

Expect to be asked about real-life scenarios you might encounter while training or assessing apprentices. Prepare examples that showcase your problem-solving skills and ability to engage with both learners and employers effectively.

✨Familiarise Yourself with E-Portfolio Systems

Since the role involves using the E-Portfolio Smart Assessor, it’s beneficial to familiarise yourself with similar systems. Be ready to discuss how you would use technology to track apprentice progress and enhance their learning experience.

✨Emphasise Your Commitment to Diversity

Given the college's commitment to diversity and inclusion, be prepared to discuss how you can contribute to creating an inclusive environment for all apprentices. Share any experiences you have in promoting diversity within educational settings.

Trainer Assessor (Business Administration & Customer Service)
Loughborough College
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  • Trainer Assessor (Business Administration & Customer Service)

    Loughborough
    Part-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-07-22

  • L

    Loughborough College

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