Mobile Court & Tribunal Security Officer
Mobile Court & Tribunal Security Officer

Mobile Court & Tribunal Security Officer

Swansea Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety and security in courts while providing exceptional customer service.
  • Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
  • Benefits: Enjoy flexible hours, generous overtime pay, and support for travel expenses.
  • Why this job: Be part of a team that values your growth and offers career development opportunities.
  • Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
  • Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.

The predicted salary is between 25000 - 35000 £ per year.

About the Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About the Role

You will be working a minimum of 40 hours per week, typically Monday – Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location. There is no weekend or night work, but overtime on Saturdays, Sundays and Bank holidays may be available at enhanced rates. Weekday overtime outside normal court operating times is paid at 1.5x.

Location: mobile role covering a geographic area defined by a radius of your base location. Travel expenses and parking will be paid back and processed three times per month.

Benefits

  • Minimum 40 hours contracted per week
  • Attendance Allowance of £1 per hour on contracted hours, subject to meeting attendance criteria
  • Help towards fuel expenses

Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.

This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover.

Travel expenses and parking will be paid back to you and are processed three times per month.

Key Responsibilities

  • Provide exceptional customer service, welcoming and guiding court users.
  • Monitor premises and visitors via CCTV and x-ray machines, plus security checks such as hand-held metal detectors and bag searches on arrival.
  • Patrol and secure access to buildings and satellite buildings; stay in contact with the control room using hand-held radios.
  • Respond to panic alarm buttons in Judges\’ rooms, courts and offices.
  • Respond to security issues within the complex and record/report incidents.

Ideal Candidate

  • Must have Right to Work in the UK.
  • An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
  • SIA Licence and relevant security experience.
  • You may require a UK driving licence (location dependent).
  • Strong people and customer service skills.
  • Good diligence and high standard of work.
  • Effective communication skills.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, click apply and register your interest. You can also sign up to our job alerts when registering to be notified about other vacancies.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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Mobile Court & Tribunal Security Officer employer: OCS

At OCS, we pride ourselves on being an exceptional employer, offering a supportive work culture that values Trust, Respect, Unity, and Empowerment. Our commitment to professional development is evident through funded training programmes and career progression opportunities, ensuring that our Mobile Court & Tribunal Security Officers thrive in their roles while enjoying competitive pay and generous overtime rates. Join us in South Wales, where your contributions to safety and customer service are recognised and rewarded in a diverse and inclusive environment.
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Contact Detail:

OCS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Court & Tribunal Security Officer

✨Tip Number 1

Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to handle various situations, such as responding to alarms or managing access control, will demonstrate your preparedness for the role.

✨Tip Number 2

Highlight your customer service skills during any interactions you have with the hiring team. Since this role involves welcoming and guiding court users, showcasing your ability to communicate effectively and provide exceptional service can set you apart from other candidates.

✨Tip Number 3

Make sure to emphasise your flexibility and willingness to work varied shifts. Since the role requires covering different locations and potentially working overtime, showing that you are adaptable and ready to meet operational needs will be a big plus.

✨Tip Number 4

If you have previous experience in security or a related field, be prepared to discuss specific scenarios where you successfully managed security issues. Real-life examples can illustrate your competence and reassure the employer of your capability to handle the responsibilities of the role.

We think you need these skills to ace Mobile Court & Tribunal Security Officer

Customer Service Skills
Effective Communication Skills
Attention to Detail
Security Monitoring
CCTV Operation
Incident Reporting
Patrolling and Surveillance
Problem-Solving Skills
Teamwork
Time Management
Ability to Work Under Pressure
Knowledge of Security Protocols
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Court & Tribunal Security Officer. Highlight your relevant experience in customer service and security in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your strong people skills, effective communication, and any relevant security qualifications or licences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service and ensuring safety. Mention specific examples from your past experiences that demonstrate your suitability for the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at OCS

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of a Mobile Court & Tribunal Security Officer. Be prepared to discuss how your skills and experiences align with these duties, especially in customer service and security.

✨Showcase Your Communication Skills

Effective communication is crucial in this role. During the interview, demonstrate your ability to communicate clearly and confidently. You might be asked to handle hypothetical scenarios, so practice articulating your thoughts on how you would respond to various situations.

✨Highlight Your Customer Service Experience

Since the role involves providing exceptional customer service, be ready to share specific examples from your past experiences where you successfully managed customer interactions, resolved issues, or ensured safety and security.

✨Prepare for Security Scenarios

Expect questions related to security protocols and emergency responses. Familiarise yourself with common security practices and be ready to discuss how you would handle different security challenges that may arise in a court environment.

Mobile Court & Tribunal Security Officer
OCS
Location: Swansea

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