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- Tasks: Serve meals, maintain cleanliness, and ensure excellent customer service.
- Company: Join a leading senior living community with over 37 years of experience.
- Benefits: Enjoy a supportive environment with opportunities for advancement and teamwork.
- Why this job: Be part of a culture that values authentic connections and exceptional experiences.
- Qualifications: Prior restaurant experience is preferred but not essential; friendly attitude required.
- Other info: Fluency in English is necessary; standing for long periods and lifting up to 25 pounds involved.
Required Experience for Server
- Prior restaurant experience is preferred but not required.
- Must be friendly, provide excellent customer service and consistently display an attitude, which fosters a teamwork environment.
Primary Responsibilities for Server
- Serve meals in a professional manner, demonstrating a genuine concern to please residents and guests.
- Follow safe food handling and sanitation practices.
- Perform all side work and setup/breakdown duties as assigned.
- Ensure that residents and guests receive high quality food in a timely fashion.
- Maintain a positive attitude, demonstrate professional behavior, and practice good personal hygiene.
- Wait on tables and assist other staff as needed.
- Tactfully and professionally, handle resident concerns and complaints.
- Follow all Dining Services Standards of service.
General Working Conditions
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires employee to effectively present information in one-on-one a small group situation with residents, guests, and other associates. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. Employee must be able to read, write, and speak fluent English. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
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Server employer: The Villages of Indiana
Contact Detail:
The Villages of Indiana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Familiarise yourself with the dining services standards mentioned in the job description. Understanding these standards will help you demonstrate your commitment to quality service during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This will highlight your ability to manage resident concerns and complaints effectively.
✨Tip Number 3
Research the company culture and values, especially their six pillars. Being able to discuss how you align with these values can set you apart as a candidate who truly fits into their team-oriented environment.
✨Tip Number 4
Practice your communication skills, as effective communication is crucial in this role. Consider role-playing scenarios with friends or family to build confidence in your ability to interact with residents and guests.
We think you need these skills to ace Server
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Server position. Tailor your application to highlight relevant experiences, even if they are not directly from a restaurant.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, make sure to include specific examples of how you've provided great service in previous jobs or situations. This could be from any customer-facing role, not just in restaurants.
Show Your Team Spirit: Emphasise your ability to work well in a team environment. Mention any past experiences where you collaborated with others to achieve a common goal, as this aligns with the company's values.
Craft a Personal Statement: Write a brief personal statement that reflects your passion for serving others and your desire to contribute to a positive dining experience. Make it genuine and connect it to the company's culture of making every minute great.
How to prepare for a job interview at The Villages of Indiana
✨Show Your Customer Service Skills
As a Server, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether in a restaurant or another role. Highlight your ability to handle complaints and ensure customer satisfaction.
✨Demonstrate Teamwork
This role requires a collaborative spirit. During the interview, mention experiences where you worked effectively as part of a team. Emphasise your willingness to assist colleagues and contribute to a positive work environment.
✨Understand Food Safety Practices
Familiarise yourself with basic food handling and sanitation practices. You might be asked about these during the interview, so showing that you understand their importance will demonstrate your readiness for the role.
✨Maintain a Positive Attitude
A positive attitude is essential in the hospitality industry. Be sure to convey your enthusiasm for the role and your commitment to creating exceptional experiences for residents and guests. This aligns well with the company's values.
