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- Tasks: Serve meals, maintain cleanliness, and ensure excellent customer service.
- Company: Join a leading senior living community with over 37 years of experience.
- Benefits: Enjoy a supportive environment with opportunities for advancement and teamwork.
- Why this job: Be part of a culture that values authentic connections and exceptional experiences.
- Qualifications: Prior restaurant experience is preferred but not essential; friendly attitude required.
- Other info: Fluency in English is necessary; standing for long periods and lifting up to 25 pounds involved.
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Position: Server
As a Server, you will perform a variety of food service functions and maintain clean and sanitary conditions of the service area, facilities, and equipment. Join an innovative company where hard work pays off and advancement is always a possibility.
Required Experience:
- Prior restaurant experience is preferred but not required.
- Must be friendly, provide excellent customer service, and foster a teamwork environment.
Primary Responsibilities:
- Serve meals professionally, demonstrating concern to please residents and guests.
- Follow safe food handling and sanitation practices.
- Perform side work and setup/breakdown duties as assigned.
- Ensure high-quality, timely food service to residents and guests.
- Maintain a positive attitude, professional behavior, and good personal hygiene.
- Wait on tables and assist staff as needed.
- Handle resident concerns and complaints tactfully and professionally.
- Adhere to all Dining Services Standards of service.
Working Conditions:
This role involves standing for long periods, effective communication, and occasional lifting up to 25 pounds. The environment is moderate noise, with occasional travel required. Fluency in English is necessary.
About Us:
For over 37 years, our senior living communities across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee have served seniors and their families. We offer independent, enhanced, and assisted living, memory care, rehabilitation, and skilled nursing services. Our culture emphasizes authentic connections and creating exceptional experiences daily.
We believe in making every minute of every day great, guided by our six pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back, and Enjoy It. We empower employees to perform as leaders, fostering a supportive environment where everyone puts others\’ needs first.
We seek passionate individuals who love serving others and want to thrive in a collaborative, family-like atmosphere. If this resonates with you, CommonSail Investment Group is your destination.
This description is a general overview of tasks and work difficulty levels and does not limit the supervisor\’s right to assign duties. It aims to provide a broad understanding of the role.
Equal Opportunity Employer
Click on Glassdoor to see our employee testimonials.
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Server employer: The Villages of Indiana
Contact Detail:
The Villages of Indiana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Familiarise yourself with the dining services standards mentioned in the job description. Understanding these standards will help you demonstrate your commitment to quality service during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This will highlight your ability to manage resident concerns and complaints effectively.
✨Tip Number 3
Research the company culture and values, especially their six pillars. Being able to discuss how you align with these values can set you apart as a candidate who truly fits into their team-oriented environment.
✨Tip Number 4
Practice your communication skills, as effective communication is crucial in this role. Consider role-playing scenarios with friends or family to build confidence in your ability to interact with residents and guests.
We think you need these skills to ace Server
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Server position. Tailor your application to highlight relevant experiences, even if they are not directly from a restaurant.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, make sure to include specific examples of how you've provided great service in previous jobs or situations. This could be from any customer-facing role, not just in restaurants.
Show Your Team Spirit: Emphasise your ability to work well in a team environment. Mention any past experiences where you collaborated with others to achieve a common goal, as this aligns with the company's values.
Craft a Personal Statement: Write a brief personal statement that reflects your passion for serving others and your desire to contribute to a positive dining experience. Make it genuine and connect it to the company's culture of making every minute great.
How to prepare for a job interview at The Villages of Indiana
✨Show Your Customer Service Skills
As a Server, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether in a restaurant or another role. Highlight your ability to handle complaints and ensure customer satisfaction.
✨Demonstrate Teamwork
This role requires a collaborative spirit. During the interview, mention experiences where you worked effectively as part of a team. Emphasise your willingness to assist colleagues and contribute to a positive work environment.
✨Understand Food Safety Practices
Familiarise yourself with basic food handling and sanitation practices. You might be asked about these during the interview, so showing that you understand their importance will demonstrate your readiness for the role.
✨Maintain a Positive Attitude
A positive attitude is essential in the hospitality industry. Be sure to convey your enthusiasm for the role and your commitment to creating exceptional experiences for residents and guests. This aligns well with the company's values.
