Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and enhance server infrastructure for over 250 clients, ensuring peak performance and security.
- Company: Join a dynamic team focused on delivering top-notch IT solutions to a diverse client base.
- Benefits: Enjoy opportunities for professional growth, flexible work arrangements, and a collaborative culture.
- Why this job: Be part of a crucial role that drives efficiency and resilience in server management while making a real impact.
- Qualifications: Advanced skills in Windows Server OS, virtualization, and cybersecurity are essential; experience with PowerShell is a plus.
- Other info: This role offers a balance of proactive maintenance and service provisioning, perfect for tech enthusiasts.
The predicted salary is between 36000 - 60000 £ per year.
Server Engineer
Role Summary:
We are seeking a skilled Server Engineer (2nd Line Engineer) to manage and enhance the server infrastructure for our client base. The role involves ensuring peak server performance, robust security, and system resilience. You will provide expert support, lead disaster recovery planning, and drive automation efforts to improve efficiency. Reporting to the 2nd Line Team Leader, this role offers a balance of proactive maintenance and service provisioning.
Key Responsibilities
- Maintain documentation, system configurations, and troubleshooting guides.
- Manage, monitor, and optimise servers for over 250 clients.
- Implement patch management strategies to ensure secure and up-to-date systems.
- Manage backup, recovery, and disaster recovery solutions to ensure business continuity.
- Troubleshoot and resolve complex server issues, serving as the escalation point for critical incidents.
- Collaborate across teams to identify performance enhancements and ensure high availability.
- Provide expert advice on server architecture, scalability, and security.
Essential Skills & Experience
Server Expertise:
- Advanced proficiency in Windows Server OS (2012/2016/2019/2022), including Active Directory, DNS, DHCP, Group Policy, and File Services.
- Expertise in virtualization technologies like Hyper-V, including high availability, failover clustering, and disaster recovery.
- Strong experience with server storage (NAS, SAN, DAS) deployment, configuration, and optimisation.
Technical Proficiency:
- Experience with backup and recovery systems and disaster recovery planning/testing.
- PowerShell scripting for server management and maintenance automation.
- Knowledge of server performance tuning, load balancing, and capacity planning.
- Proficiency with network protocols (DNS, DHCP, LDAP, VPNs) in a server context.
Cybersecurity:
- Knowledge of server security best practices, including hardening, patching, and vulnerability management.
- Experience with server-level security tools (firewalls, endpoint protection, intrusion detection/prevention).
- Familiarity with industry compliance standards (e.g., Cyber Essentials, ISO 27001).
Soft Skills:
- Excellent communication skills to explain technical concepts to non-technical stakeholders.
- Ability to manage multiple priorities and maintain high availability of client systems.
- Attention to detail for documentation and process optimisation.
Desirable Skills (Not Essential):
- Experience with monitoring systems like Automate, N-Able, SolarWinds, or Datto RMM.
- Linux server administration and SQL database management.
- Familiarity with deploying security platforms (antivirus, EDR, vulnerability scanning).
Note: Responsibilities may extend beyond the listed duties as required.
If you’re ready to take on a challenging and rewarding role, apply today to be considered!
2nd Line Infrastructure Engineer MSP employer: IP-People
Contact Detail:
IP-People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Infrastructure Engineer MSP
✨Tip Number 1
Familiarize yourself with the specific server technologies mentioned in the job description, especially Windows Server OS and Hyper-V. Being able to discuss your hands-on experience with these systems during the interview will demonstrate your expertise.
✨Tip Number 2
Prepare to showcase your problem-solving skills by thinking of examples where you successfully resolved complex server issues. Highlighting your ability to troubleshoot and manage critical incidents will set you apart from other candidates.
✨Tip Number 3
Brush up on your knowledge of cybersecurity best practices and compliance standards like Cyber Essentials and ISO 27001. Being able to speak confidently about security measures will show that you understand the importance of protecting client data.
✨Tip Number 4
Demonstrate your soft skills by preparing to discuss how you communicate technical concepts to non-technical stakeholders. This is crucial for collaboration across teams and will highlight your ability to work effectively in a client-focused environment.
We think you need these skills to ace 2nd Line Infrastructure Engineer MSP
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the 2nd Line Infrastructure Engineer position. Tailor your application to highlight your relevant experience in server management, disaster recovery, and automation.
Highlight Technical Skills: In your CV and cover letter, emphasize your advanced proficiency in Windows Server OS, virtualization technologies like Hyper-V, and your experience with backup and recovery systems. Be specific about your technical expertise and how it aligns with the job requirements.
Showcase Soft Skills: Don't forget to mention your soft skills, such as excellent communication abilities and attention to detail. Provide examples of how you've effectively communicated technical concepts to non-technical stakeholders or managed multiple priorities in previous roles.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company's needs and how you can contribute to their goals. Mention any relevant experience with monitoring systems or cybersecurity practices that could set you apart from other candidates.
How to prepare for a job interview at IP-People
✨Showcase Your Technical Expertise
Be prepared to discuss your advanced proficiency in Windows Server OS and virtualization technologies like Hyper-V. Highlight specific projects or experiences where you successfully managed server performance, security, and disaster recovery.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that test your troubleshooting abilities. Prepare examples of complex server issues you've resolved, focusing on your approach and the outcomes.
✨Communicate Clearly
Since excellent communication skills are essential, practice explaining technical concepts in simple terms. This will help you connect with non-technical stakeholders during the interview.
✨Prepare for Collaboration Questions
As collaboration across teams is crucial, think of instances where you worked with others to enhance server performance or ensure high availability. Be ready to share how you contributed to team success.
