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- Tasks: As a Recycler Technician, you'll tackle sewer blockages and ensure top-notch customer service.
- Company: Join Yorkshire Water, a vital utility provider serving over 5.4 million people in the region.
- Benefits: Enjoy a competitive salary, generous leave, and perks like gym discounts and health plans.
- Why this job: Make a real impact on communities while working in a dynamic, supportive environment.
- Qualifications: You need an HGV licence, strong safety awareness, and customer service skills.
- Other info: Flexible hours and emergency call-out duties are part of the role.
The predicted salary is between 26900 - 35900 £ per year.
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About
Company description:
Water Utility Company based in Yorkshire region of England.
Job Description:
Recycler Technician (Requires HGV licence)
Hello! Thanks For Stopping By. Let Us Tell You About All The Great Reasons To Join Us Here At Yorkshire Water:
- We are offering a salary range of £31,927 to £39,909 depending on experience and based on working 40-hour weekly work pattern
- Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).
- Attractive pension scheme (up to 12% company contribution)
- Development opportunities in line with the Recycler Technician progression plan.
- 25 days annual leave plus bank holidays plus an extra wellness! Additional days in lieu of working any bank holidays.
- Life assurance cover of 4 times pensionable salary.
- A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
- Retail savings scheme.
- Online GP service, cycle to work scheme, gym membership discounts and many more!
Location: We currently have a vacancy for a Recycler Technician to join our Customer Field Services department with our Waste Service Delivery Business Unit area covering the Yorkshire region. Successful applicants need to be within a 30-minute commute from our Lower Brighouse wastewater treatment works.
Work type: These is a permanent opportunity, working 40 hours per week, working rotational work patterns to cover 24/7 working. Once fully trained in the role you will need to take part in an emergency call out rota, typically 1 week in 7, therefore flexibility is an essential requirement of this role. You will be required to travel to different operational sites across the region; therefore, a full valid driving licence (no more than 6 points), a LGV licence Category C and ideally a driver DCPC is required.
What We Do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators.
Where You Fit:
As a Recycler Technician, you will be required to work alongside the Recycler Assistant for support but will also be required to work closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network. You will be responsible for ensuring a first-time fix solution for customers and the environment whilst ensuring quality follow-on work is raised in accordance with our standards and specifications.
To operate a Recycler in a safe and optimal way, to respond to reactive blockage reports from the sewer network and provide and deliver a high standard of customer interaction while dealing with all sewer related incidents. Support with blockage response times, in cases of high work volumes and wet weather events.
You will also be required to collate data and information for evidence capturing. This also includes assessing photograph, plans and reporting on any escape/issues from the sewer network. Your role will require you to identify and organise any remedial works and liaise with customers and contracted partners on resolving these issues alongside recommending any third-party rechargeable works.
You will ensure Health and Safety working practices & procedures are always complied with. When making day to day business decisions you will be required to demonstrate financial awareness and provide technical support and first line response to customer contacts to ensure a fix first time resolution & ensuring that the most cost-effective resolution is promoted.
You will be working a variety of rotas in the role to cover our 24/7 working window. In addition, once fully trained in the role you will need to take part in an emergency out of hours call out rota, therefore flexibility is an essential requirement of this role.
As part of this role, you will be required to work within confined spaces, any successful candidate must pass strict medical criteria including, BMI, vision, blood pressure, hearing, and Spirometry tests to ensure your full safety when working in hazardous environments.
All roles that require the driver to hold Licence entitlement C1 or above will be subject to the following.
- an Initial Basic Standard Eyesight Assessment.
- an initial Driving Assessment using the category of vehicle that the role requires .and further assessments as and when required.
- a regular Basic Standard Eyesight Assessment.
What Skills, Experience And Training You Will Need:
- A full valid EU driving licence (with no more than six points) and a Heavy Goods Vehicle category C licence plus DCPC
- Experience of driving vehicles with a liquid load
- Recycler vehicle operation experience
- A strong Health & Safety background
- Ability to find faults and diagnose the root cause of an issue.
- Competent in the use of IT systems
- Previous experience in a customer service role with face-to-face communication with customers
- The ability to be proactive and take ownership of issues, think through problems and work with others to solve them.
- Good interpersonal skills to liaise with operations, customers, and stakeholders.
- Effective communication skills
- Ability to develop and maintains effective internal and external relationships.
- A basic understanding of the sewer network
- Understanding of sewerage system and network performance issues
- Ideally you will have previous experience gained within the wastewater.
If youre an experienced Field-based professional, who holds an HGV licence and wants to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.
Advert closing date: 23rd July
Assessment dates: To be announced shortly.
All our roles are subject to a medical questionnaire, and further medicals when required.
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
TITL1_UKTJ
Nice-to-have skills
- Customer Service
- Mirfield, England, United Kingdom
Work experience
- Administrative
Languages
- English
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
-
Industries
Technology, Information and Internet
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Recycler Technician employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recycler Technician
✨Tip Number 1
Familiarise yourself with the specific requirements of the Recycler Technician role, especially the need for an HGV licence and experience in operating recycler vehicles. This knowledge will help you demonstrate your suitability during any discussions or interviews.
✨Tip Number 2
Network with current employees at Yorkshire Water or similar companies to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience in customer service and how it relates to the role. Since the position involves direct interaction with customers, showcasing your interpersonal skills will be crucial.
✨Tip Number 4
Be ready to demonstrate your understanding of health and safety practices, particularly in relation to working in confined spaces. This is a key aspect of the job, and showing your commitment to safety can set you apart from other candidates.
We think you need these skills to ace Recycler Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Recycler Technician position. Understand the key responsibilities and required skills, such as having an HGV licence and experience in customer service.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise your driving experience, health and safety background, and any previous roles in the wastewater sector.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the Recycler Technician role. Mention your passion for environmental protection and your ability to work flexibly in a team-oriented environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TieTalent
✨Know Your Stuff
Make sure you understand the role of a Recycler Technician and the specific responsibilities it entails. Familiarise yourself with the sewer network, health and safety regulations, and the operation of recycler vehicles. This knowledge will help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role involves face-to-face interaction with customers, be prepared to discuss your previous customer service experience. Highlight any situations where you resolved issues effectively or went above and beyond to assist a customer.
✨Demonstrate Flexibility
The job requires working rotational patterns and being part of an emergency call-out rota. Be ready to discuss your availability and willingness to adapt to changing schedules, as flexibility is key in this role.
✨Prepare for Technical Questions
Expect questions related to fault diagnosis and problem-solving. Brush up on your technical knowledge regarding wastewater systems and be ready to explain how you would approach common issues that may arise in the field.
