Assistant Vice President - Change Management People Advisory Services

Description – External

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Change Management People Advisory Services – Consulting – Assistant Vice President – English

We are seeking an experienced Assistant Vice President, Change Management within our People Advisory Services practice to lead our Change Management services with specific focus on managed services, digital transformation, and operating model implementations. This role will drive complex change initiatives that enable clients to successfully adopt new ways of working, technologies, and operational structures. The ideal candidate will combine deep change expertise with practical experience in technology-enabled transformations and service delivery models.

Responsibilities

Change Strategy & Client Leadership

• Develop and implement comprehensive change management strategies for complex transformations
• Lead change workstreams within digital transformation, managed services, and operating model programs
• Advise clients on change approaches that accelerate adoption and maximize business value
• Design-change solutions that address the unique challenges of technology implementations and service model transitions
• Create frameworks to measure change effectiveness and business impact
• Project & Engagement Management
• Manage multiple client engagements with responsibility for scope, budget, and delivery quality
• Lead teams of change management professionals across concurrent projects
• Design and oversee change impact assessments, readiness evaluations, and stakeholder analyses
• Develop approaches for managing resistance and driving adoption of new technologies and processes
• Integrate change management with program management and technical workstreams

Specialized Transformation Support

• Design change approaches specific to managed services transitions and operating model shifts
• Create digital adoption strategies that enable successful technology implementation
• Develop organizational alignment plans that support new operating models
• Establish governance mechanisms for managing change across complex transformations
• Apply agile change methods to support iterative implementation approaches

Business & Practice Development

• Contribute to business development by supporting proposals and client presentations
• Develop management offerings tailored to digital and operational transformations
• Build relationships with key stakeholders to expand service opportunities
• Create change management assets and accelerators for specific industries or transformation types
• Mentor junior team members and contribute to the growth of change management capabilities

We seek qualifications in you!

Minimum Qualifications / Skills

Experience & Requirements

• Years of professional experience with at least years in change management
• Proven experience leading change for technology implementations, managed services transitions, or operating model changes
• Track record managing multiple projects and client relationships
• Experience working with cross-functional teams in complex transformation environments
• Change management certification (e.g., Prosci, CCMP) preferred
• Technical & Leadership Skills
• Deep knowledge of change management methodologies and their application in technology and service model contexts
• Understanding of digital transformation approaches and operating model design
• Strong client relationship and stakeholder management capabilities
• Excellent communication skills with ability to influence at all organizational levels
• Preferred Qualifications/ Skills
• Team leadership abilities with experience managing and developing professionals
• This role reports to the Director of People Advisory Services and offers progression opportunities to Director level within our practice.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a \’starter kit,\’ paying to apply, or purchasing equipment or training.