Higher Clerical Officer - CAReS

Higher Clerical Officer - CAReS

Carluke Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide administrative support for the Opiate Replacement Therapy service at CAReS.
  • Company: Join NHS Lanarkshire, a vital healthcare provider serving 655,000 people.
  • Benefits: Enjoy 27+ days of annual leave, NHS pension, and work-life balance policies.
  • Why this job: Be part of a supportive team making a real difference in healthcare.
  • Qualifications: SVQIII in Secretarial Studies/Business Administration and relevant admin experience required.
  • Other info: This is a part-time, permanent role based in Carluke Community Health Centre.

The predicted salary is between 24000 - 36000 £ per year.

The Role

The postholder is required to provide a full administrative and secretarial service for the management of the Opiate Replacement Therapy (ORT) Prescribing service based within CAReS including the management of the prescribing information and patient database systems.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we\’ll need you to bring

  • SVQIII in Secretarial Studies/Business Administration plus previous experience in an Administrative and Clerical role.
  • Educated to Higher Grade level.
  • Well developed interpersonal skills in customer care.
  • Excellent communication skills.
  • Ability to work under pressure.
  • Good organisational and planning skills.
  • Understanding of a range of procedures and processes.
  • Ability to prioritise work and work on own initiative whilst under pressure.
  • Proficient I.T. skills which include a working knowledge of Microsoft packages.
  • Ensuring confidentiality, diplomacy and discretion are maintained at all times.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

It would be great if you also have

  • Ability to audio type

  • Ability to take minutes of a meeting

  • Excellent time management skills

Contract type

Permanent

Part Time

20 hours

Please note this is a part time post and the salary for this position will be pro-rata.

Location and Working Pattern

This role will be based in CAReS within Carluke Community Health Centre

The working pattern for this rol will be confirmed by the hiring manager.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact lauren brown on lauren.brown2@lanarkshire.scot.nhs.uk , Operational Admin Manager

For enquiries regarding the application form or recruitment process, please contact Jennifer Hughes, Recruitment Administrator on jennifer.hughes@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

  • A minimum of 27 days annual leave increasing with length of service

  • A minimum of 8 days of public holidays

  • Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)

  • Paid sick leave increasing with length of service

  • Occupational health services

  • Employee counselling services

  • Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

  • Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
  • For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
  • Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
  • We recommend using the Internet Browser \”Google Chrome\” or \”Microsoft Edge\” when using Jobtrain
  • Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.

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Higher Clerical Officer - CAReS employer: NHS National Services Scotland

NHS Lanarkshire is an exceptional employer that prioritises the well-being of its staff and the communities it serves. With a strong commitment to professional development, employees benefit from extensive training opportunities, generous annual leave, and a supportive work-life balance culture. Located in the heart of Lanarkshire, you will be part of a dedicated team that plays a vital role in delivering high-quality healthcare services to a diverse population.
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Contact Detail:

NHS National Services Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Higher Clerical Officer - CAReS

✨Tip Number 1

Familiarise yourself with NHS Lanarkshire's values and mission. Understanding their commitment to patient care will help you align your responses during any interviews or discussions, showcasing that you're a good fit for their team.

✨Tip Number 2

Highlight your organisational skills in any conversations you have. Since the role requires managing databases and information systems, be ready to discuss specific examples of how you've successfully managed similar tasks in the past.

✨Tip Number 3

Prepare to demonstrate your proficiency in Microsoft packages. You might be asked to perform a practical test or provide examples of how you've used these tools effectively in previous roles.

✨Tip Number 4

Network with current or former employees of NHS Lanarkshire if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.

We think you need these skills to ace Higher Clerical Officer - CAReS

SVQIII in Secretarial Studies/Business Administration
Previous experience in an Administrative and Clerical role
Educated to Higher Grade level
Well developed interpersonal skills in customer care
Excellent communication skills
Ability to work under pressure
Good organisational and planning skills
Understanding of a range of procedures and processes
Ability to prioritise work and work on own initiative
Proficient I.T. skills including Microsoft packages
Ensuring confidentiality, diplomacy and discretion
Ability to audio type
Ability to take minutes of a meeting
Excellent time management skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in administrative and clerical roles. Emphasise your SVQIII in Secretarial Studies/Business Administration and any specific skills that align with the job description, such as proficiency in Microsoft packages.

Craft a Strong Cover Letter: Write a cover letter that clearly outlines your motivation for applying to NHS Lanarkshire. Mention how your skills and experiences make you a suitable candidate for the Higher Clerical Officer position, particularly in relation to patient care and administrative support.

Showcase Interpersonal Skills: In your application, provide examples of your well-developed interpersonal skills and customer care experience. Highlight situations where you successfully communicated under pressure or managed multiple tasks effectively.

Follow Application Instructions: Carefully read the application instructions provided by NHS Lanarkshire. Ensure you submit all required documents and complete the application form accurately. Remember to check your email regularly for updates regarding your application status.

How to prepare for a job interview at NHS National Services Scotland

✨Showcase Your Administrative Skills

Make sure to highlight your previous experience in administrative and clerical roles. Be prepared to discuss specific tasks you've handled, such as managing databases or providing secretarial support, as these are crucial for the Higher Clerical Officer position.

✨Demonstrate Excellent Communication

Since the role requires well-developed interpersonal skills, practice articulating your thoughts clearly. You might be asked about how you handle customer care situations, so have examples ready that showcase your communication prowess.

✨Prepare for Pressure Scenarios

The ability to work under pressure is essential for this role. Think of instances where you've successfully managed tight deadlines or high-stress situations, and be ready to share these experiences during the interview.

✨Familiarise Yourself with NHS Values

NHS Lanarkshire places patients at the heart of their services. Research their values and be prepared to discuss how your personal values align with theirs. This will show your commitment to their mission and enhance your candidacy.

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