At a Glance
- Tasks: Welcome customers, ensure safe equipment use, and deliver fitness assessments and classes.
- Company: Join Fusion Lifestyle, a community-focused gym dedicated to making fitness accessible and enjoyable.
- Benefits: Enjoy 22 days holiday, free gym membership, and industry-leading training opportunities.
- Why this job: Be part of a dynamic team that promotes health and well-being in your community.
- Qualifications: Level 2 Fitness Instructing qualification and CIMSPA membership required within one month.
- Other info: Perfect for those passionate about fitness and customer service in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Become a Gym Instructor at Fusion:
The gym can be an intimidating place and as a Gym Instructor for Fusion Lifestyle, you will warmly welcome all customers, ensure equipment is used safely, and encourage users by devising and delivering fitness assessments and programs, all whilst keeping the gym clean and inviting.
You will also deliver group exercise classes when required, so you will need experience of delivering exercise classes using first class customer service to a diverse client base.
To be successful in this role you will need an engaging and honest personality, with a natural ability to build strong relationships and put people at ease. Alongside a “can-do”, solutions focused attitude.
You’ll also need:
- Level 2 qualification in Fitness Instructing
- CIMSPA membership is essential within one month of employment
Some of the responsibilities of the role include (but are not limited to):
- Establishing and maintaining excellent relationships with our customers and potential customers
- Supervising activities in the Fitness Rooms and operating the equipment in a manner consistent with safe working practice
- Assisting in the implementation, marketing and administration of activities and healthy lifestyles
- Devising and delivering fitness assessments, programmes and testing, exercise prescription, GP referrals and specialist inductions, as and when required (following appropriate training)
- Supporting and assisting in sales and retention processes
- Maintenance of customer records and performing administration duties as required
- Maintenance of own mandatory qualifications, licensing and CPD/ training requirements
- Champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
- Carry out testing and / or other hygiene, health and safety checks as needed, passing results immediately to the appropriate person and escalating potential issues promptly
- Safely support managing customer flow and expectation of waiting times and attendance across all areas of the centre
- Undertake all day-to-day cleaning and maintenance of the equipment and fittings, to the highest possible standards, bringing attention any faults or major repairs to the relevant team
- Proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment
We are passionate about delivering the best customer service and getting your community active. Every Fusion team member plays their part, working within a diverse and dynamic team in a fast paced environment.
Employee Benefits:
Some of the non-contractual employee benefits we offer that you may be eligible to receive include:
- 22 days’ holiday, plus 8 bank holidays (pro rata)
- Employer Contribution Pension Scheme
- Free Gym & Swim membership at Fusion centres
- Free Eye tests
- Cycle to Work Scheme
- Employee Referral Scheme
- Industry Leading Training
If you would like to further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you.
Click on the link to apply.
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Fitness Instructor - Gym employer: Fusion Lifestyle
Contact Detail:
Fusion Lifestyle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Instructor - Gym
✨Tip Number 1
Familiarise yourself with Fusion Lifestyle's values and mission. Understanding their commitment to customer service and community engagement will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to showcase your experience in delivering group exercise classes. Think of specific examples where you've successfully engaged diverse clients, as this will demonstrate your ability to connect with the gym's varied clientele.
✨Tip Number 3
Highlight your interpersonal skills during any interactions. Since building strong relationships is key in this role, be ready to share how you've previously put customers at ease and created a welcoming environment.
✨Tip Number 4
Show enthusiasm for maintaining a clean and safe gym environment. Be prepared to discuss your understanding of hygiene and safety protocols, as well as your commitment to upholding these standards in your daily work.
We think you need these skills to ace Fitness Instructor - Gym
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Fitness Instructor position at Fusion. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in fitness instructing or delivering group exercise classes. Use specific examples to demonstrate your customer service skills and ability to build relationships with clients.
Showcase Your Qualifications: Make sure to mention your Level 2 qualification in Fitness Instructing and any other relevant certifications. If you are a CIMSPA member or can obtain membership within a month, include this information prominently in your application.
Craft a Personal Statement: Write a compelling personal statement that reflects your engaging personality and 'can-do' attitude. Explain why you are passionate about fitness and how you can contribute to creating a welcoming environment at Fusion.
How to prepare for a job interview at Fusion Lifestyle
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and helping others achieve their goals. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Since the role requires excellent customer service, prepare examples of how you've successfully interacted with clients in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, especially in a fitness or group exercise setting.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle various situations in the gym, such as managing customer flow or addressing safety concerns. Think through potential challenges and how you would approach them, showcasing your problem-solving skills.
✨Know the Company Values
Research Fusion Lifestyle and understand their mission and values. Be prepared to discuss how your personal values align with theirs, particularly regarding community engagement and promoting healthy lifestyles.