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For Companies At a Glance
- Tasks: Support customers through their car-buying journey, ensuring a fantastic experience.
- Company: Join Vertu Nissan Northampton, a leading motor retailer focused on colleague development.
- Benefits: Enjoy a competitive salary, 25 days holiday, discounts, and a company car after 6 months.
- Why this job: Gain valuable skills with full training and enjoy a work-life balance with guaranteed Sundays off.
- Qualifications: A full driving licence and a passion for customer service are all you need!
- Other info: No previous experience required; we welcome those from retail or hospitality backgrounds.
The predicted salary is between 28000 - 34000 £ per year.
Sales Advisor – Vertu Mazda York
Vertu Motors
York, North Yorkshire, YO31 7UZ
Salary: £28,000 – £34,000 per year
Contract: Permanent
Full time
Overview
We are looking for a Sales Advisor to join our team at Vertu Mazda York. This role offers a competitive basic salary of £28,000, with an on-target earnings of £34,000, and the potential to earn well above this level. No previous experience is required.
We provide full training and a comprehensive onboarding program to help you succeed and maximise your earnings from day one. After 6 months you can transfer to be a Sales Executive, should you wish to, taking your on-target earnings to £45,000+ plus a Company Car.
You will work a 40-hour week (five 8-hour shifts), including most Saturdays (our busiest day) with a guaranteed day off during the week. We are closed on Sundays.
Responsibilities
- Support customers through their entire car-buying journey: arranging test drives, helping with finance, and guiding them through accessories.
- Ensure every customer has a fantastic experience and engage with customers online, in-store, on the phone, or by video.
- Communicate effectively and confidently using technology as part of the sales process.
Qualifications
- Full driving licence (manual and automatic).
- Strong customer service skills; experience in retail, hospitality, or any customer service/sales field is welcome but not required.
Benefits
- 25 days holiday rising with length of service – plus bank holidays
- Access to online rewards platform with cash back and discounts for retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity and Paternity
Employment Checks
If your application is successful, we will complete the usual employment checks prior to starting. These can include verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
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Sales Advisor employer: Vertu Motors
Contact Detail:
Vertu Motors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the car sales process and customer service best practices. Understanding how to guide customers through their buying journey will help you stand out during interviews.
✨Tip Number 2
Brush up on your communication skills, especially in using technology for customer interactions. Being confident in online and phone communications can give you an edge over other candidates.
✨Tip Number 3
Research Vertu Nissan and their values. Showing that you align with their commitment to customer service and colleague development can make a positive impression during your discussions.
✨Tip Number 4
Prepare to discuss your previous experience in retail or customer service, even if it's not directly related to car sales. Highlighting transferable skills can demonstrate your potential to excel as a Sales Advisor.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or sales, even if it's from retail or hospitality. Emphasise your communication skills and ability to engage with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Advisor role. Mention why you want to work at Vertu Nissan Northampton and how you can contribute to providing excellent customer experiences.
Highlight Your Skills: In your application, clearly outline your strong communication skills and comfort with technology. These are essential for engaging with customers both online and in-store.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Vertu Motors
✨Showcase Your Customer Service Skills
As a Sales Advisor, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences in retail or hospitality where you went above and beyond for a customer. This will demonstrate your commitment to ensuring a fantastic experience for every client.
✨Familiarise Yourself with the Product
Even though you may not have prior experience in car sales, it's beneficial to learn about the Nissan models and their features. Showing that you've done your homework will impress the interviewers and show your enthusiasm for the role.
✨Practice Your Communication Skills
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to role-play common sales scenarios with a friend to get comfortable with the process of engaging customers.
✨Demonstrate Your Tech Savviness
Since the role involves engaging with customers online and using technology, be prepared to discuss your comfort level with various tech tools. If you have experience with CRM systems or online communication platforms, mention these during your interview.
